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Human Resources Customer Service

Location:
Sacramento, CA
Posted:
October 03, 2023

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Resume:

ANA LOPEZ

**** *** **, *****, **********, *****, US 661-***-**** adz4o5@r.postjobfree.com

Executive Assistant who is a hard worker and multi-tasker with exceptional phone, scheduling, and documentation skills. Highly organized and hardworking, with a clear focus on ensuring that operations are efficient and accurate. Problem resolution

Managing office operations

Organization

Excellent planner and coordinator

Report analysis

Bookkeeping

Communications

Team Player

Recruitment

Problem solving

Background check conduction

Professional phone etiquette

Insurance sales strategy

Excellent communication skills

Quoting and pricing policies

Organizational skills

Building strong relationships

Customer service

Life insurance, long term care, and annuity business Hard working

Microsoft, Excel, PowerPoint, Adobe PDF, Oracle, APEX Human Resources Management - Bachelor of Science 2025 Western Governors University Online

High School 2013

Wasco High School Wasco, CA

Property Manager November, 2022 to Present

ATA Properties Bakersfield, CA

Was in charge of the management office's original leases and renewals. Finished final move-out walk-throughs with tenants to identify any repairs that were needed. Verified their income, assets, and expenses and completed a file tracking sheet for each applicant. Kept operational facilities appealing to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects. Was in charge of monthly collections

In charge of maintenance and scheduling

Checked the background for apartment applicants.

Tracked down late renters and coordinated collection efforts. Make lease agreements with tenants and collect security deposits. Claims/tendering, legal compliance, paying/recharging utilities, void space management, debt recovery, invoice logging, and accounts work Do a weekly time sheets

Scheduled contractors for maintenance issues.

In charge of court orders

Bank deposit

PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Human Resources Administrative Assistant October, 2021 to October, 2022 Amazon Shafter, CA

Created files, reports, and records while maintaining confidentiality. Completed special projects to help the human resources department and the entire organization meet and exceed their objectives. Was in charge of exit interviews and paperwork for employees. Kept detailed records of employees in order to keep up with internal opportunities. Was in charge of HR documentation, which included filling out forms, reports, and records. Coordinated calendars and schedules for the management team. Provided friendly assistance to new hires throughout the interviewing and hiring process. Quality Assurance February, 2021 to October, 2021

Wonderful Pistachios & Almonds Lost Hills, CA

Entered data to produce order from our reports.

Providing and requesting testing from the orders that need to be release. Communicated with production, Customer Service and Transportation in timely manner with orders Consistently working on orders, quality data, testing (COA), reserving, releasing and manually signing certification. Various Postion December, 2019 to February, 2021

Wonderful Nurseries Wasco, CA

Quality control data entry.

Providing excellent customer service and respectfully assisting client’s when working as a receptionist. Inventory for all plants in the warehouse. (Microsoft, Excel, Word, and PowerPoint) Callous room and temperature data entry

Providing great service on helping out / entering data from crew leaders with time sheet / and pay. Compiled summaries for earnings, taxes, deductions, nontaxable wages, disability, and leave to create payroll reports. Facilitated meetings between payroll, accounting, and HR management and to identify and resolve ongoing issues. Quality Assurance August, 2019 to November, 2019

Primex Farms LLC Wasco, CA

Input all paperwork from outside samples.

Entered data load to produce reports.

Gathering samples from outside roasters.

Life Insurance Agent May, 2018 to Present

Wasco, CA

Provided leadership and training for new agents regarding industry best practices and company policies for new agents on the sales process and relationship building while maintaining current accounts and sales numbers.

Consistently met or exceeded company sales goals for new policies. Communicated with clients to understand their needs and identify the best policy for each case. Presented and clearly explained insurance policy options to clients based on their needs and goals. Checked the data entered into the agency management system for accuracy and quality. Assessed existing coverage and aligned new products and services with long-term goals to determine financial needs. Conducted research on insurance packages and investment options to generate client recommendations. Shipping and Receiving Clerk October, 2015 to May, 2018 Ross (CVDC) Shafter, CA

Input all paperwork from outside drivers

Entered data load to produce reports.

Communicated with floor managers to determine merchandise was not damage. Resolved service issues in a timely manner, including coordinating and processing returns. Followed proper selection procedures as established by the company. Cleared damaged items and loaded freight.

Shipping Clerk May, 2014 to March, 2015

Weeks Roses Wasco, CA

Ordered and maintained floral inventory and supplies to meet customer demand and seasonal varieties. Prepared and processed floral orders

Daily shipping orders.

Certificates

AML (Anti-Money Laundering)

CE (Continuing Education)

License

Life Insurance

ADDITIONAL INFORMATION



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