Christopher Harris

Patient Care Advocate/Optometric Technician

St. Louis, MO 63136

adz4mz@r.postjobfree.com

+1-314-***-****

• To obtain a Career in a growing Company where I can bring my Outstanding Customer Service, Sales and Healthcare Skills.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Package Handler

Amazon.com - Berkeley, MO

August 2022 to Present

Part time package handler

Sort packages for delivery

Patient Care Advocate/Care Giver

THIS IS IT-DIVINE HANDS HOME CARE C.D.S - St. Louis, MO May 2008 to Present

Insurance Verification

Home Visits

Marketing

Works directly with Patients one on one with

Doctor's Assistant/Optometric Technician

National Vision, Inc. - Mesa, AZ

February 2019 to February 2020

Optometric Technician/Doctor's Assistant

Gained my Outstanding:

• Optical Knowledge

• Optometric Technician Skills

• Fast, Friendly & Customer Service Focused

I worked alongside rotating Optometrist and assisted Optician during any down time on an as needed basis.

Daily Responsibilities:

• Greet customers

• Manage customer orders

• Book patient appointments

• Receptionist

• Operate the cash register

• Sales Specialist

Customer Service/Sales Manager

AutoZone - St. Louis, MO

January 2018 to August 2018

Customer Service Manager

Parts Sales Manager.

Managed Sales flow and quotes with my employees.

Opened and Closed the store.

• Greeted customers

• Managed customer accounts

• Operated the cash register

• Installed batteries, replaced Windshield Wipers

Carpenter/Laborer

JJ Harris Sons Construction Co - Ferguson, MO

June 2004 to July 2014

Carpentry

Painter and Laborer on a needed basis

Promoted to Company’s Assistant Manager 2009

Collector/Customer Service Representative

May Service Center( Macys) - Earth City, MO

July 2005 to April 2008

Assisted Customers with delinquent accounts

Made Outbound calls and took Inbound customer service calls Gap: Seeking better Opportunities

Collector

MCI - St. Louis, MO

January 2004 to August 2004

Responsible for collecting on past due accounts

Provided fast, friendly and professional customer service Education

Some College in Computer Science

Lincoln University of Missouri - Jefferson City, MO August 2004 to January 2006

High school or equivalent

McClure Senior High - Florissant, MO

August 2000 to April 2004

Skills

• Customer Service (8 years)

• Prior Authorization (2 years)

• Sales (4 years)

• Collections (4 years)

• Marketing (4 years)

• Management (10+ years)

• Call Center

• Optical Experience (1 year)

• Medical Office Experience (4 years)

• Ophthalmology Experience

• Insurance Verification

• Medical Terminology

• Medical Scheduling

• Patient Care

• HIPAA

• Insurance Verification

• Medical Records

• Medical Scheduling

• Medical Terminology

• Patient Care

• Ophthalmology Experience

• EMR Systems

• Medical Billing

• Epic

• Experience Administering Injections

• ICD-10

• Microsoft Excel

• Hospital Experience

• Cash handling

• Clerical Experience

• Mechanical Knowledge

• Medical Coding

• CPT Coding

• Caregiving

• Vital Signs

• Typing

• Ophthalmology

Certifications and Licenses

First Aid Certification

Assessments

Data Entry — Completed

May 2019

Measures a candidate's ability to accurately input data and effectively manage databases. Full results: Completed

Customer Focus & Orientation — Proficient

May 2019

Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Proficient

Direct Care — Proficient

October 2019

Showing sensitivity and enthusiasm while providing care to patients. Full results: Proficient

Customer Focus & Orientation — Familiar

October 2019

Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Familiar

Workplace Safety — Familiar

December 2019

Using safe practices at work

Full results: Familiar

Ophthalmic Assistant / Technician — Completed

December 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Customer Focus & Orientation — Proficient

January 2020

Responding to customer situations with sensitivity Full results: Proficient

Mechanical Skills: Aptitude — Completed

January 2020

Measures a candidate's ability to understand and apply mechanical concepts and processes. Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate