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Administrative Assistant Customer Service

Location:
Northwood, ND
Posted:
October 03, 2023

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Resume:

Tabitha Archbald

**** **** ** **

Northwood, ND *8267-9000

Mobile: 309-***-****

Email: ****************@*****.***

Objective:

Availability:

Seeking to obtain an exciting position that will allow me to use the knowledge and skills already obtained, as well as an opportunity for advancement. As a highly motivated Mother and Wife, I invite new challenges and experiences. Shows initiative and positivity during any task taken. Seeking a full-time position. Position as an Administrative Assistant preferred. With over 9.5 years of insurance experience, with State Farm, I am looking to expand my knowledge into other areas of the insurance field.

Job Type: Permanent, Temporary

Work Schedule: Full-Time, Part-Time

Desired locations:

United States - ND

Work Experience:

Andrew Bergee State Farm

Grand Forks, North Dakota

701-***-****

Sales Representative

Supervisor: Andrew Bergee

Okay to contact this employer

Establish customer relationships and follow up with customers, as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Schedule appointments, identify customer needs, and market appropriate products and services.

Maintain a strong work ethic with a total commitment to success each and every day.

Randy Rhodes State Farm

Anchorage, Alaska

907-***-****

Sales Representative

Supervisor: Randy Rhodes

Okay to contact this employer

Establish customer relationships and follow up with customers, as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Schedule appointments, identify customer needs, and market appropriate products and services.

Maintain a strong work ethic with a total commitment to success each and every day.

Family and Morale, Welfare and Recreation

Heidelberg, Germany

04/2022-12/2022

Hours Per Week: 40

04/2013-04/2022

Hours Per Week: 40

07/2012 02/0213

Hours per week: 40

Administrative Assistant

Supervisor: Berry Patrick +49-062**-***-****)

Okay to contact this Supervisor: Contact me first

Provide high-level administrative support for the Director, Chief of Plans and Operations, and Division Chiefs of a major organization. Assists Director with any and all tasks required. Answer phones/take messages on daily basis. Reply and attach files to incoming messages. Create and edit memorandums, Staff Action Summaries, packets for Director’s review/signature, and charts/lists on Microsoft Excel. Complete forms in accordance with organization procedures. Knowledge and ability to put together Daily Activity Reports and summit them, manage priorities and daily workflow among actions on administrative and clerical matters required by organization. Establish and maintain a filing system/log of all incoming and outgoing correspondence, Temporary Duty vouchers, and travel requests. Review official documents to correct spelling and grammar to ensure accuracy. Distribute official documents through daily emails and disperse mail to the correct recipient. Write Interactive Customer Evaluation Comment response sheets for employees. Create/Organize binders with subject material. Manage multiple calendars with scheduling appointments. Create certificates for award presentations. Control office key disbursements for the entire building. Maintain/Organize office supplies.



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