Account Manager Technical Support
Resume:
Santo Domingo, Dom. Rep.,
DN *****
adz4le@r.postjobfree.com
SUMMARY
Hardworking Account Manager with
** ***** ** ********** *******
directly with clients to service
accounts. Expert at communication
and applying targeted
salesmanship techniques to
achieve sales goals. Successful at
increasing revenue with new
accounts while maintaining
relationships with existing ones.
SKILLS
• Sales Analysis
• Sales Development
• Contract Negotiation
• Business Development
• Account Management
• Client Relationship Management
• Teamwork and Collaboration
• Business Strategies
Juan Fco. Gonzalez
EXPERIENCE
August 2018 - Current
Account Manager Tetra Pak Santo Domingo, Dominican Republic January 2017 - August 2018
Sales Executive Alambres y Cables, S.A Santo Domingo, Dominican Republic
January 2015 - January 2016
Project Sales Engineer Sylvania Lighting Services Santo Domingo, Dominican Republic
Developed and maintained relationships with key accounts to ensure customer satisfaction.
•
• Negotiated contracts with clients to maximize profitability.
• Managed multiple accounts simultaneously while meeting deadlines.
• Resolved customer complaints in a timely manner.
• Developed strategies to increase revenue from existing accounts.
• Analyzed client data and identified opportunities for growth.
• Conducted market research to identify potential customers. Maintained accurate records of all customer interactions in the CRM system.
•
Developed and implemented sales strategies to meet customer needs and increase revenue.
•
Cultivated relationships with existing customers to encourage repeat business.
•
• Negotiated contracts with clients on behalf of the company.
• Identified new potential markets and developed plans for targeting them. Generated reports summarizing sales performance metrics and presented findings to management team.
•
• Provided technical support during product demonstrations at client sites. Developed and implemented strategies to increase sales of products and services.
•
Established relationships with key stakeholders to ensure successful project implementation.
•
• Analyzed market trends to determine potential sales opportunities. Created presentations to demonstrate the advantages of specific products or services.
•
Negotiated contracts with clients ensuring that all terms were met satisfactorily.
•
Provided technical support by troubleshooting issues related to product installation and usage.
•
EDUCATION AND TRAINING
March 2022
MBA Commercial Management
University APEC, Santo Domingo, Dominican Republic October 2018
Bachelor of Science Electrical Engineering
University UFHEC, Santo Domingo, Dominica Republic LANGUAGES
Spanish:
Native/ Bilingual
English:
Professional
REFERENCES
References available upon request.
Contact this candidate