Alantae Smith Edina, MN

(Open to Relocation/Remote)

Cell: 651-***-****

Email:

adz4j8@r.postjobfree.com

EXPERIENCE

Corridor, Minneapolis, MN — Leasing Agent

February 2023 - September 2023

● Leased apartments for 4+ Properties ranging from Class A to Class C properties.

● Collaborated with various Property Management teams and Administrators to ensure properties were in excellent condition for viewing.

● Engaged directly with potential tenants to understand their criteria for their new homes.

● Strategically analyzed current local apartment market values and made adjustments for current pricing of apartments when needed for my portfolio.

● Responsible for the marketing/advertising of each individual unit within my portfolio using Appfolio.

● Conducted property tours, highlighting historical context and effectively converting prospects to become residents. Active Property Management, Saint Paul, MN —

Property Manager/Project Assistant

November 2021 - February 2023

● Responsible for the management of properties which included 15+ Homeowner Associations, Vacation Rentals (specifically Airbnb properties within the Twin Cities area), Commercial Properties and privately owned Single Family Homes.

● Assisted in management of projects ranging from roof renovations to interior renovations within budget.

● Connected with various vendors, contractors and subcontractors to build and maintain working relationships to problem solve and complete projects within a timely manner.

● Created reports ranging from financial, budget, communicative, and progress reports for properties and associations on a monthly basis.

● Followed up on delinquent tenants and coordinated collection procedures.

● Handled tenant complaints promptly and appropriately, calling in repairment, and other support services.

SKILLS

Time Management

Property Management

Customer Service

Advertising Techniques

Market Research

Upselling Strategies

Accounting

Fair Housing Laws

Sales Development

Microsoft Word

Keller Williams Realty, Minneapolis/St. Paul, Minnesota — Realtor

April 2021 - December 2021

● Appraise property values in the Minnesota market.

● Advise clients on market conditions, prices, mortgages, legal requirements, and related matters.

● Promote sales of properties through advertisements, open houses, and participation in multiple listing services.

● Develop content for sales presentations and other materials. Greystar, Minneapolis, Minnesota — Leasing Consultant September 2021 - November 2021

● Engaged with prospects to provide detailed information about our property, effectively meeting their needs and addressing their concerns.

● Proactively reached out to potential leads who had expressed interest in our property, cultivating relationships and generating new leasing opportunities.

● Conducted personalized tours of vacant units, showcasing the unique features and benefits to potential tenants and effectively closing lease agreements.

● Provided exceptional customer service by promptly responding to phone calls and emails, ensuring a positive experience for prospective tenants.

Highland Management Group, Bloomington, Minnesota — Leasing Agent

August 2020 - May 2021

● Conducted personalized tours of vacant apartments and property amenities to potential tenants, effectively showcasing the value of each unit.

● Ensured the cleanliness and safety of common areas within apartment complexes through regular disinfection protocols, promoting a healthy living environment for residents.

● Effectively managed incoming phone calls from tenants and prospects, providing prompt and professional assistance to address their inquiries and concerns.

● Executed targeted ad campaigns on various social media platforms, successfully expanding the reach and visibility of available properties to attract potential renters.

● Utilized strong problem-solving skills to swiftly resolve any on-site issues, fostering positive relationships with tenants and maintaining high levels of tenant satisfaction.

Swarovski, Eagan, Minnesota — Sales Consultant

October 2019 - August 2020

● Managed cash register operations with accuracy and efficiency.

● Responsible for opening and closing stores, ensuring security protocols were followed.

● Developed expertise in crystal living items and jewelry to provide exceptional customer service.

● Oversaw shipment processes, ensuring timely delivery to various locations.

● Contributed to achieving sales targets through effective product knowledge and recommendations.

Levi Strauss & Company, Eagan, Minnesota — Stylist May 2019 - August 2019

● Processed new merchandise efficiently and accurately to ensure timely availability for customers.

● Collaborated with the shipment team to merchandise and process items, maintaining a well-stocked inventory.

● Provided excellent customer service as a cashier, ensuring a positive shopping experience for all.

Saks Fifth Avenue OFF 5th, Eagan, Minnesota —

Sales Associate

September 2018 - May 2019

● Provided exceptional customer service by assisting customers in locating specialty items.

● Showcased and organized new/specialty items, focusing on jewelry, luxury watches, and belts.

● Resolved brand-related issues within my department through effective problem-solving skills.

● Trained and onboarded new employees to ensure a seamless transition into their role.

● Managed the processing of new merchandise from the backroom, ensuring timely availability for customers.

● Collaborated closely with the Operations Department to fulfill online orders, ensuring efficient delivery.

Marshalls (TJX Company), Eagan, Minnesota —

Sales Associate

January 2017 - June 2018

● Provided exceptional customer service by greeting and assisting customers in locating desired items.

● Executed effective merchandising strategies to enhance product presentation, resulting in increased sales.

● Operated as a cashier, efficiently processing transactions and maintaining accurate cash handling procedures.

● Contributed to the efficient workflow of the store by assisting in the receiving and organizing of new merchandise.

● Played an integral role in the onboarding process by training newly hired employees on company policies and job responsibilities. EDUCATION

Alison (CPD Certified) — Diploma in Human Resources September 2023 - September 2023

Studied the fundamentals of Human Resources including; Creating HR Plans, Conflict Management, Contract Management, Creating Compensation/Benefits Packages, Recruiting, Employee Engagement, Business Administration and Employment Law.

Continuing Education Express, Saint Paul, MN — Minnesota Real Estate Salesperson License

July 2019 - October 2019

I have learned and am continuing to learn topics: Fair Housing Laws, Leasing, New Construction, Mortgages, Broker Price Opinion, Niche Marketing, First-Time Homebuyer Education, and Minnesota Disclosure Laws.

Eagan High School, Eagan, MN — High School Diploma September 2014 - June 2018

Along with the required core classes needed for graduation, I electively enrolled in classes including; Web Development/Design, Business Development, Marketing/Advertising, and Personal Money Management.

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