MINDY DAVIS

*** *****

SAN ANTONIO, TX *****

210-***-**** ( cell )

1. Career Objective Seeking Professional position utilizing world class customer service skills and experience along with sales, billing experience, strong communication and organizational skills.

Summary of Qualifications I have years of experience in Billing, accounts payable and receivables, customer service,call center,sales and Supervisor. I also have years of experience in a professional atmosphere.I have above average spelling skills,above average listening skills and phone skills and world class customer service experience. Work History

Currently seeking the perfect opportunity to expand my knowledge and also bring quality world class customer service and sales to the right opportunity and organization. December 2017 to Present

IHeartmedia Inc

Special Billing Dept. -

Finance and Accounting Support specializing in the correction of invoices for all of Radio and Digital invoices.

March 2017 to October 2017

Superior health plan

Medicare and Medicaid provider services - medical claims and insurance verification. Assist doctors offices with Medicaid billing and claims.

December 2012 to October 2016

Miner Corporation

PM Service Manager and paperwork specialist as I was responsible for data collection and all information to process

payments and billing for all Planned Maintenance program customers. I also was responsible for all billing and collections of current and past due accounts. July 2012 to December 2012

Brightstar Home Health Agency

Staffing Coordinator and receptionist.Answer all incoming calls, assist employees with all schedules and staffing them at appropriate jobs and shifts. Assist all incoming callers and selling the services to new clients. Insurance verification and billing claims. April 2012 to May 2012

Alligator Dental

Ap/Ar agent to include successful collections and billing for all patients and insurance verification. For the companies. I also ran part of the corporate office to include billing and all office duties.

August 15,2008 to April 2012

Deer Oaks Mental Health EAP (employee assistance program) -San Antonio, Texas Call Center supervisor,Patient Care Coordinator and Event Coordinator and Trainer My duties are to assist all employees with daily tasks,incoming and outgoing calls with either setting up new services or helping with existing services. Setting up appointments for mental health counseling or legal and financial assistance. I also coordinate all seminar and trainings for all companies. Enter and process all mandatory referrals for all companies that are contracted with the organization.

I provide world class customer service to all clients that passed through the service. Aug 22, 2006 - Dec 31, 2007 United Parcel Service (UPS) - San Antonio, Texas Account Manager ISR

To maintain and grow an established account base by achieving weekly revenue goals. Sell products and services to existing customers using of multi screen computer applications with knowledge of products and services. Also maintain customer informations with the use of microsoft based applications and multi computer programs. Oct 03, 2005 - Apr 03, 2006 Ladz Group - san antonio, Texas Sales To sell business to business advertising sales to businesses all over the US to fill magnets to sell for a fundraiser to schools.

May 15, 2001 - Aug 01, 2005 The Dwyer Group - Waco, Texas Customer Service Representative/support/marketing

To speak with business owners from around the world and spark their interest in a franchise opportunity. I was also assistant manager, team leader and trainer. I was lead producer for all of the 4 years i was there.

Dec 01, 2000 - Apr 30, 2001 Hillcrest Hospital - Waco, Texas Certified Nurse Assistant Caring for patients on the trauma unit. Did insurance verification and medical records for all trauma patients

Jan 01, 1999 - Dec 27, 2000 MCI / Worldcom - San Antonio, Texas Customer Service Representative

Customer service rep handled all inbound service calls plus assisted customers with billing questions and phone card assistance and any other related questions Jul 01, 1998 - Dec 31, 1998 Consumer Creative Research - San Antonio, Texas Customer Service Rep

To make outbound customer service calls to different people and customers. Surveys were completed per phone call.

Apr 01, 1996 - Nov 01, 1998 VNA and Hospice Visiting Nurse Assoc. - San Antonio, Texas Certified Nurses Aide

To visit and care for hospice patients. I also worked at there inpatient hospital. Provided insurance verification, billing and medical records. Occupational Experience Sales Representatives, Services, All Other ( 2 yrs 0 mos ) Sales and Related Workers, All Other ( 5yrs 0 mos ) Customer Service Representatives ( 15yrs 0 mos )

Computer Skills Typing Speed: 35 Words Per Minute

EMail Software (Outlook, etc) # Internet Browser (Netscape, IE, etc) # Peripheral Devices

(Scanners, Printers, etc) # Personal Computers # Spreadsheet Software (Lotus, Excel, etc) # Word Processing Software (MS Word, etc)

Additional Computer Skills: I have some knowledge of excel and word. I can use a computer and also do data entry. i have also used powerpoint some and netscape. Language Skills English - Excellent ( Read Write Speak ) Driver's License Class C - Standard Driver's License Texas Endorsement - P - Passenger References

Dr Guy Powell 713-***-****

Dr Kira Rogers 1-619-***-****

Dr Tanya Shan 210-***-****

MINDY DAVIS

SAN ANTONIO, TX 78230

210-***-**** ( cell )

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