Andrea D. Allen
**** ** **** ****** *****, Iowa *0325 662-***-**** ***************@*****.***
Career Objective
Established and dedicated with a reputable track record managing and contributing towards daily operations and fostering a healthy and productive work environment Aiming to leverage my strong expertise in communication, problem solving abilities and continuously strive to exceed expectations of the organization.
Education
B.A. PSYCHOLOGY
OCTOBER 2016
ARGOSY UNIVERSITY
M.A. HUMAN SERVICE
JANUARY 2017
ARGOSY UNIVERSITY
M.A. OGRANIZATIONAL LEADERSHIP
JANUARY 2020
REGENT UNIVERSITY
Certifications
FIRST AID/CPR CERTIFIED
JUNE 2023
CERTIFIED COMMUNITY HEALTH WORKER
APRIL 2018
ARRON E. HENRY COMMUNITY HEALTH CENTER WORKSHOP
Technical Skills Interpersonal Skills
Microsoft word Decision-making
Adobe Problem-solving
PowerPoint Adaptable
Point of Sales (POS) Resourceful
Spruce Software Time Management
Excel Conflict Resolution
Scheduling Team Player
Research Self-Aware
Date Entry Compassionate
Experience
OFFICE ADMINISTRATOR DELTA LUMBER COMPANY
JULY 2021 - FEBRUARY 2023 (PART TIME, AS NEEDED)
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Supervised administrative staff and divided responsibilities to ensure performance.
Managed agendas/travel arrangements/appointments etc. for the upper management.
Managed phone calls and correspondence (e-mail, letters, packages etc.)
Supported budgeting and bookkeeping procedures.
Created and updated records and databases with personnel, financial and other data.
Tracked stocks of office supplies and place orders when necessary
Submitted timely reports and prepared presentations/proposals as assigned.
Assisted colleagues whenever necessary.
Assisted customers with product and currency transactions.
STUDENT SUCCESS COACH YIELD 2 LIFE’S PURPOSE INSTITUTE OCTOBER 2020 - NOVEMBER 2022
Provided personalized support to students by conducting regular one-on-one coaching sessions to address academic concerns and challenges.
Assisted students with creating academic goals, developed action plans, and monitored progress toward achieving those goals.
Organized and facilitated study skills workshops to teach effective learning techniques, time management, and organization strategies.
Regularly reviewed student academic performance and provided feedback to identify areas for improvement.
Implemented strategies to improve student retention and success rates, identifying and addressing potential barriers to academic progress.
Intervened when students face significant academic challenges or personal crises, offering support and connecting them to appropriate resources.
Conducted assessments to evaluate the effectiveness of academic support programs and make data-driven improvements.
Developed and curated academic resources, guides, and materials to support student success.
COMPLIANCE SPECIALIST MID DELTA HOME HEALTH AND HOSPICE
AUGUST 2019 - SEPTEBMER 2020
Provided support on a variety of complex regulations while monitoring policies and procedures.
Conducted research, track compliance training and reviewed all marketing materials utilizing basic regulatory framework and general regulatory and internal controls.
Coordinated and supported all compliance related programs such as compliance testing and reporting, and internal controls testing to ensure compliance to laws and regulations.
Facilitated the ongoing task of compliance training.
Worked independently to create and maintain databases and comprehensive status reports to track completion of required training and follow up with delinquent employees.
Monitored departmental policies and procedures and reviewed all marketing materials for adherence to compliance regulations.
Assisted in development of organizational Standard Operating Procedures (SOPs).
LIBRARIAN THE HUMPHREYS COUNTY LIBRARY
MAY 2011 - MARCH 2018
Checked books in and out of library served 1000+ patrons.
Assisted 10-20+ patrons a day with locating books on shelves.
Analyzed patron’s requests to determine needed information by collecting and providing that information.
Coordinated children’s library operations and promoted special activities through school list campaigns.
Performed clerical activities, such as answering phones, sorting mail, filing, typing, word processing.
Responsible for maintaining the daily appearance of the library.
Coordinated weekly reading programs for small groups of 10-20 children.
Managed annual summer reading program for elementary and high school students.
Responsible for community outreach programs.
Memberships
Member of the National Honor Society
Member of the American Psychological Association
Accomplishments
Self-Published Author of “From the Pulpit to the Pigsty to the Palace”
Community Advocate
Graduated with honors in psychology, human services, and organizational leadership