Customer Service Key Accounts
Resume:
Jimmy M.Mohlala
Pretoria, Gauteng ****
Jacob Maree Street 229.
Ceres Flat 229 adz4fv@r.postjobfree.com
Work Experience
Tech/Sales Consultant
R&A Cellular
Witbank, Mpumalanga
January 2022 Till Date
Responsibility
*New Business Development.
*Analysing Customers Needs And Recommending Products.
*Discussing Products With Customers And Explaining Technical Concepts Simply.
*Writing Reports And Proposals For Vendors Related To Technical Products.
*Building Relationships With Clients And Encouraging Long-Term Buyers.
*Connecting With Customers After A Sales Pitch To Answer Questions And Providing Advice.
*Making Sales Pitches And Demonstrations.
*Meeting Sale Quotas And Commission Goals.
*Traveling To Meet Vendors To Lead Instructional Demonstrations Of Products.
*Follow Up And Support Of The Merchant For A Limited Period To Ensure Merchant Can Independently Trade.
*Post Activation Support.
Administrator
*Influencing Trader Sales In Line With Product Mix Strategy Of The Department.
*Building And Maintaining A Stable Ecosystem For Assigned Area In Line With Departmental Strategy.
Self-Management
*Follow Through To Ensure That Personal Quality And Productivity Standards Are Consistently And Accurately Maintained.
*Demonstrate Consistent Application Of Internal Procedures.
*Plan And Prioritise, Demonstrating Abilities To Manage Competing Demands.
*Demonstrate Abilities To Anticipate And Manage Change.
*Demonstrate Flexibility In Balancing Achievement Of Own Objectives With Abilities To Understand And Respond To Organizational Needs.
Pioneer Food And Ceres Beverage Company.
Period: September 2013 - November 2014
Position: Sale Executive
Duties & Responsibilities Included:
*Effective Admin:
*Ensuring Customer Records Are Maintained.
*Ensuring Merchandiser Attendance Register Is Up To Date.
*Opposition And Trade Information Is Communicated According To Company Requirements.
*Ensuring Price Surveys Are Completed On Time.*Recording Of All Company Equipment Or Assets Is Up To Date.
*Keeping Returns Records Up To Date.
*Effective Customer And Business Unit Relationships.
*Ensuring A Good Working Relationship Is Maintained With Both Management And Floor Staff In Stores.
*Ensure Delivery Of Stock As Per Ndd.
*Minimize Credit Note.
*Monitor Sales To Ensure Targets Are Achieved.
Reason For Leaving: Contract End.
Area Manager.
Tcc Marketing Company
January 2015 To April 2016 Responsibilities Included:
*Conducting Training On M-Pesa Products
*Making Transaction On Outlet.
*Recruitment Of New Outlets
Rica- Of Outlets.
*Identifying And Growing Opportunities Within The Assigned Territory.
*Delivering Of Assigned Business Targets On Monthly/Quarterly Basics.
*Operating As The Lead Point Of Contact For Any Matter Specific To Customers.
*Forecasting And Tracking Key Accounts Metrics.
Competencies:
*Plan And Think Ahead.
*Impact And Influence Others.
*Composed And Resilient.
*Focus On Achieving Results.
*Deliver Customer Service
Reason For Leaving: Contract End
Area Marketer
Smollan Sales & Marketing
June 2007 To September 2013 Duties & Responsibilities Included:
Key Performance Areas:
Target Achievement
*Calculating Rate Of Sale And Negotiate Orders With Buyers. According To The Rate Of Sales
*Managing Stock Levels, Expiry Dates And Returns In Store.
*Monitoring And Communicate Pricing To Key Accounts.
*Negotiating Promotional Activities With Store Owners.
*Implementing Promotional Plans.
*Communicating Product Range Changes To Management And Key Accounts.
*Monitoring Target Achievement
*Use Deals Provided By Key Accounts To Negotiate Deals At Buyer Level.
*Managing Process Of Sells In Prior To Price Increases And Expiries.
*Communicating All Issues And Providing Solutions Where Possible.
*Following The Call Cycles And Communicating Any Changes to Customers.
Reason For Leaving:
*Senior Position Offered At Gap-It.
Education
Generic Management Certification.
Zakhisizwa Online Learning-2021.
Certificate In Marketing Management.
Pc Training & Business College - Pretoria, Gauteng
2012
Certificate In Network Technician.
Pc Training & Business College - Pretoria, Gauteng.
2009
Certificate In Computer Engineering.
Havatech Training & Employment Centre - Johannesburg, Gauteng
January 2004 To 2005
Matric.
Lengama Senior Secondary School
2001.
Sepedi
English
Afrikaans
Biology
Agricultural Science
Economics
Geographical science
Skills
*Excel-Advanced.
*Outlook-Immediately
*PowerPoint-Immediately
*Microsoft Word-Advanced
*Computer /Software Proficiency-Advanced
*Microsoft Word, Excel-Advanced *PowerPoint And Outlook-Advanced
Reference:
Oupa Ledwaba.
Position-Field Manager.
Company- Smollan Sales And Marketing.
Contacts =083-****-***
Tshepho Matsetela.
Position-Area Manager.
Company- Tcc The Creative Counsel/Future Force.
Contacts =079-****-***
Mduduzi Mahlangu.
Position-Tickets Pro Manager. Company-Blue Label Distribution.
Contacts =061-****-***.
Tiaan Beneke.
Position-General Manager
Company-R&A cellulars
Contacts=061-***-****
Contact this candidate