KC Kimberlea Crunk

Alexander City, AL ***** 256-***-****

adz47q@r.postjobfree.com

PROFESSIONAL

SUMMARY

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

SKILLS Staff Management

Policies and procedures

Strategic planning

Schedule optimization

Coaching and mentoring

Job inspections

Budgeting

Verbal and written communication

Sales and marketing

Creative merchandising

Mathematical calculations

Operations management

WORK HISTORY MANAGER 08/2018 to CURRENT

Dollar General 1538 Mill Sq. Alexander City, AL 35010 Cross-trained existing employees to maximize team agility and performance.

Maximized performance by monitoring daily activities and mentoring team members.

Onboarded new employees with training and new hire documentation. Developed and maintained relationships with customers and suppliers through account development.

Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Accomplished multiple tasks within established timeframes. Controlled costs to keep business operating within budget and increase profits.

Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

LEAD SALES REPRESENTATIVE 06/2010 to 06/2018

Driveline Retail Alexander City, AL 35010

Trained, coached, and mentored new sales associates for maximum performance.

Kept detailed track of sales and customer information in company system. Provided exceptional customer service to foster client loyalty and satisfaction.

Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Processed and stocked merchandise in accordance with store standards. Maintained store visual standards by setting up window and interior displays to merchandising guidelines.

Developed and maintained strong working relationships with professionals within assigned territory.

EDUCATION High School Diploma 05/2003

Horseshoe Bend High School, New Site AL.