Social Media Customer Service

Chancler Harris

*** ******* **

Forest, MS *****

769-***-****

*********@*****.***

WORK EXPERIENCE

Demon Timing Gaming LLC, Augusta, Georgia

Content Creator

· Create content for various social media accounts.

· Collaborate with other content specialists to brainstorm effective content.

· Video editing

· Website creating and editing.

· Create analysis based on data and SEO.

· Monitoring and managing image control to the public.

Vowell’s Market Place,

Sales Clerk

· Work at the point-of-sale counter to process transactions

· Assist customers in locating products by going through the inventory

· Call other store locations to find items that are not available in the store based on customer requests

· Suggest new items to customers based on their selections

· Enter sales data and customer data into the company database

· Keep records of special orders

· Issue receipts, refunds, credits or change due to customers.

WAL-MART,

Cashier

· Assist customers by providing information and resolving their complaints.

· Receive payment by cash, check, credit cards, vouchers, or automatic debits.

· Issue receipts, refunds, credits or change due to customer.

· Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct.

EDUCATION

· Forest High School - Forest, Mississippi Graduated – 2007

ADDITIONAL SKILLS:

· Written and Verbal communication

· Product knowledge

· Customer service

· Time management

· Organization

· Sales

· Research

· Attentiveness

· Empathy and Friendliness

· Negotiation

· Critical and creative thinking

· Networking and Social media skills

Contact this candidate