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Customer Service Medical Assistant

Location:
Philadelphia, PA
Posted:
October 03, 2023

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Resume:

NAEEMAH A. GADSON

Bachelor of Science—Applied Behavioral Science

267-***-**** Philadelphia, PA adz44k@r.postjobfree.com

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CAREER PROFILE

Educated and experienced professional with 10+ years of knowledge. Self-starter who excels in initiative actions. I am seeking to secure a leadership position with a growing and thriving human services company where my excellent communication, customer service and behavioral health skills can be utilized. I am seeking a competitive and challenging environment where I can serve your organization and establish an enjoyable career for myself.

EDUCATION

Ashford University Bachelor of Arts 2017

Major: Applied Behavioral Sciences

Pennsylvania Institute of Tech. Certified Medical Assistant 2007 John Bartram High School Diploma 2001

CORE ABILITIES

Adapt quickly to situations, and think critically in adverse environments

Detailed note taking ability -able to take excellent notes while listening to clients and colleagues and developing interventions and strategies

Organizational skills – able to multi-task and prioritize which work is required to be done in which order

Understanding of human psychology – able to understand the way people’s mind works

Knowledge of Human Developmental stages -able to understand human psychology, skilled in knowing the developmental stages from birth to death

COMPUTER SKILLS

Microsoft Suite: Word, Excel, PowerPoint & Outlook Systems: Sunquest, EPIC

PROFESSIONAL EXPERIENCE

2022-CURRENT UNIVERSITY OF PENNSYLVANIA Philadelphia, PA Inpatient Phlebotomy Technician

Perform appropriately requested processing on all types of laboratory specimens

Perform phlebotomy for patients aged infant through older adult, for diagnostic testing

Adhere to Penn Medicine’s policies and procedures and conforms to all safety practices

Process a variety of clinical specimens for diagnostic laboratory testing, and access associated records

Maintain the confidentiality of health information on all patients 2021-CURRENT CHILDRENS HOSPITAL OF PHILA. Philadelphia, PA Outpatient Lab Technician

Collect blood samples from infants through adolescence

Practice proper patient identification, especially when working on hospital floors

Label vials with patient names and dates

Decipher the best method for drawing blood depending on the specific patient 2 P a g e

Transport all specimen samples to a nearby laboratory 2021 A CHILD’S DREAM DAYCARE Philadelphia, PA

Lead Pre-School Teacher

Planned lessons and determined effective ways of imparting them

Assisted students in understanding different concepts individually, and in groups

Oversaw behavior within the classroom, and during playtime

Assisted students with personal needs such as eating, and washing

Administered exams and tests, and graded them according to set standards 2018-2021 SANDRA’S HOOUSE Philadelphia, PA

Community Support Worker

Assessed the practical and emotional needs of a client and drawing up a care plan

Provided emotional support by talking to clients and listening to their problems and concerns

Assisted with domestic tasks such as cooking, cleaning, washing, and shopping

Helped clients to budget and handle money

Helped clients participate in leisure activities

Advised clients on practical issues

Helped clients to apply for disability grants and other financial benefits 2009-2020 THOMAS JEFFERSON UNIV. HOSPITAL Philadelphia, PA Laboratory Assistant

Collected specimens, registered clients, and ordered laboratory tests

Maintain files of patient orders and other records

Perform venipunctures and finger sticks

Perform scheduled analysis and secretarial procedures

Arrange media, buffers, and plates

Prepare specimens for distribution

Stock consumables and common supplies

2004-2009 BRIGHTSIDE ACADEMY CHILDCARE Philadelphia, PA Teacher Assistant

Assisted lead teachers in developing daycare curriculums for groups of students

Aided in designing and imparting lessons catering to each student’s individual abilities

Helped children in feeding, bathing, and changing diapers

Planned long and short-term activities to engage children throughout the course of the day VOLUNTEER/INTERNSHIPS

2009 WOMEN’S EMPOWERMENT TO GROW Philadelphia, PA

Facilitate Back to School Drives each year for the neighborhood children

Collect clothing donations for underprivileged children and adults

Sponsor feed the homeless drives various time throughout the year

Hold special events for the holidays, Thanksgiving and Christmas

Volunteer at local shelters helping families get adjusted to get back in the workforce



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