Jessica Stack ** SPRUCEDALE DRIVE ST. JOHN’S, NL A1H 0C1 709-***-**** adz42q@r.postjobfree.com

SUMMARY

Highly organized, motivated, quick learner looking for a change of career paths. Skilled business owner with experience in highly stressful situations. Knowledgeable in dispute resolution, marketing, planning, sales, accounting, employee management, scheduling and supervision.

EXPERIENCE

Best Kind Buys, Mt. Pearl, NL — Owner/Operator

November 2013 - Present

● Established Facebook/retail business from ground up wearing every hat in the company.

● Implemented and managed all aspects of business; sales, hiring, vendor management, accounting, management of all funds, marketing both online/in person, maintaining company website & databases, etc.

● Grew business to nearly 30,000 members online making it a full-time business, exceeding revenue growth expectations.

● Communicated with clients to answer questions and concerns. G&G Auto Sales, Mt. Pearl, NL - Car Salesperson

December 2011 - April 2013

● Sold pre-owned vehicles to meet aggressive monthly sales quotas.

● Navigated customer concerns and issues alongside other staff and mechanics.

● Hired and trained new staff as needed.

● Managed all marketing and administrative work. Photos, ads, etc.

● Conducted test drives and demonstrated all vehicle features.

● Prepared purchased vehicles and completed all final delivery checks. Southern Institute of Technology, Calgary, AB - Residence, Leasing & Conference Coordinator

February 2009 - December 2011

● Overseen maintenance calls, move-ins, move-outs, high end clientele for Oil & Gas Conferences, etc.

● Generate traffic of prospective customers by assisting in the design of advertisements for periodicals and various communications.

● Generating new leads, conducting tours, maintaining show rooms, etc.

● Maximize revenue through room assignment and managing space leasing

● Reconstructed entire training manuals prior departure. Associate Veterinary Clinics, Calgary, AB -

Veterinary Receptionist/Assistant

December 2007 - January 2009

● Maintained files, surgeries and appointments as well as reminder calls and client correspondence.

● Participate in all aspects of animal care, procedures and surgeries.

● Liaise between clients and veterinarians.

● Discharged patients – giving home care and medication instructions and advice. The Banff Centre Box Office, Banff, AB -

Box Office Coordinator

December 2006 - December 2007

● Assisted manager with daily operations to ensure excellent customer service & was Manager on Duty as required.

● Assisted with recruiting and training of all staff.

● Developed and continually improved policies and procedures for operations and sales.

● Overseen accounting of daily receipts, ticket inventory, event audits, deposits, cash handling and ensured proper accountability for all transactions. EDUCATION

Operating Engineers College, Holyrood, NL —

Mobile Crane Operator

September 2012 - June 2013

● Honor student

● Received all licenses/permits available

COMPUTER SKILLS:

● Proficient in Microsoft Word, Excel, Access, Powerpoint, Photoshop, Illustrator and more.

● Typing speed of 66 WPM/99% proficiency.

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