Property Damage Business Development
Resume:
BS
BABATUNDE SHITTA-BEY
adz422@r.postjobfree.com
Tx 75023
PROFESSIONAL SUMMARY
I am an experienced property adjuster with over 5 years of comprehensive expertise in evaluating and settling property insurance claims. Proficient in assessing damages, estimating repair costs, and negotiating settlements. Adept at managing a high volume of claims while maintaining excellent customer relationships. Proven track record of accuracy, efficiency, and delivery results in fast-paced environments. I have had over 500 closed claims on Xactimate in the last one year.
SKILLS
-Claims Assessment and Evaluation
- Property Damage Estimation
- Claims Settlement Negotiation
- Customer Relationship Management
- Insurance Policy Analysis
- Industry Software Proficiency
- Communication and Interpersonal Skills
- Team Leadership and Mentoring
- Problem Solving and Decision Making
- Proficiency in Xactimate
- Proficiency in CCC ONE
- Proficiency in NEXTGEN
EXPERIENCE
FIELD PROPERTY ADJUSTER, PILOT CATASTROPHE, DALLAs, TEXAS. Aug 2021 Til Date
Managed a diverse caseload of property claims, including fire, water damage, vandalism, and natural disasters.
Conducted thorough site inspections to assess damages and determine coverage eligibility.
Collaborated with policyholders, contractors, and legal teams to ensure fair and timely claims settlements.
Utilized industry-leading software for damage estimation, providing accurate repair cost assessments.
Negotiated settlements with policyholders and third-party claimants, achieving cost-effective resolutions.
Mentored and trained junior adjusters, contributing to their professional development and team performance.
INSIDE INSURANCE ADJUSTER, RYMZE INSURANCE, DALLAS, TEXAS May 2019 AUGUST 2021.
Investigated and evaluated property claims, analyzing policy coverage and determining liability/
Prepared detailed reports outlining damages, repair estimates, and claim recommendations.
Maintained consistent communication with policyholders, addressing questions, concerns, and providing updates.
Coordinated with external experts such as contractors and engineers to validate repair assessments.
Collaborated with legal teams to manage complex claims that required legal resolution.
Consistently met or exceeded department targets for claims resolution and customer satisfaction.
Conducted on-site inspections to assess property damage and validate claims information.
Calculated accurate repair costs and settlements, ensuring alignment with policy terms and coverage.
Negotiated with policyholders and third-party claimants to reach equitable resolutions.
Assisted in the development of internal processes and procedures to enhance claims handling efficiency.
Adjuster Assistant, PILOT CATASTHROPHE, Richardson, Texas April 2018 – May 2019,
Assisted in the documentation of property damage by gathering relevant information, taking photographs, and recording detailed notes during on-site inspections.
Accurately input data into claims management software and databases, ensuring all information is up-to-date and easily accessible for adjusters and other team members.
Maintain professional and courteous communication with policyholders, contractors, and other stakeholders, providing updates on claim status and addressing inquiries.
Assist in estimating repair costs using software tools like Xactimate, helping to create accurate and comprehensive estimates for claims.
Organize and manage claim files, ensuring all required documents, photos, and reports are properly filed and easily retrievable.
Conduct research on policy coverage, regulations, and industry standards to support adjusters in making informed decisions.
Handle various administrative tasks, such as scheduling appointments, sending correspondence, and maintaining claim records.
Collaborate effectively with adjusters, senior adjusters, and other team members to ensure the smooth flow of information and efficient claims processing.
Clem LLC - Independent Adjuster
Dallas • 09/2016 - 03/2018
Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
Mitigated risks and increased profitability with well-developed strategies for reducing future claims and costs.
Trained other claims staff members on proper handling and evaluation of injury claims.
Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
Established relationships with clients and insurance companies to foster timely claims resolution.
Verified insurance claims and determined fair amount for settlement.
Affirmed or denied coverage of claims based on facts and policy terms and conditions, developing information necessary to make advance, partial and final payments when appropriate.
Documented all investigation activity and presented reports to management.
Money Gram - Business Analyst
Dallas • 03/2012 – 09/3016
Deployed predictive analytics models to forecast future trends.
Delivered analysis of market, sales, and consumer trend impact on long and short-term strategies.
Optimized data access and storage to improve performance of analytics systems.
Collaborated with stakeholders to identify business needs and data sources.
Drafted reports on company financial metrics to assess successes and account for deficiencies.
Provided technical support for troubleshooting analytics and reporting issues.
Updated and developed scripts and queries to extract and analyze data from multiple sources.
Collaborated with stakeholders to define project objectives and criteria.
Analyzed data to identify root causes of problems and recommend corrective actions.
Developed complex dashboard and reporting tools to track business performance metrics.
Skye Bank - Vice President of Business Development
Nigeria • 02/2006 - 06/2016
Boosted marketing, reviewed pricing strategies, and expanded distribution channels to increase sales revenue.
Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
Created cross-functional teams to promote consistent brand messaging, demand-generation programs, and sales tools.
Recruited, interviewed, and hired employees and implemented a mentoring program to promote positive feedback and engagement.
Performed project management, coordination of space acquisition, renovations, facility planning and office expansion projects.
Compiled and analyzed data to determine approaches to improve sales and performance.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Directed sales support staff in administrative tasks to help sales reps close deals.
Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Developed compelling presentation decks to gain approval for ideas and communicate results.
Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Communicated product quality and market comparisons by creating sales presentations.
Negotiated client contracts and agreements to cultivate profitable business transactions.
Built relationships with customers and community to establish long-term business growth.
Prepared sales presentations for clients showing success and credibility of products.
Delivered high-quality administrative support and management, planning and policy assistance to board members.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Facilitated business by implementing practical networking techniques.
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Organized promotional events and interacted with the community to increase sales volume.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.
Collaborated with sales and marketing departments to support client acquisition.
Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Implemented systems and procedures to increase sales.
Licenses & Certifications
Salesforce Certified Administrator
Texas All Lines Adjuster License
Michigan Adjuster License
Oklahoma Adjuster License
North Carolina License
NPN - 20586072
EDUCATION
Bachelor of Science, Accounting (Second class Lower)- 3.34GPA Jun 2004
BABCOCK UNIVERSITY Ogun State, Nigeria
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