Customer Service Front Desk
Resume:
destiny stickney
Lincoln, NE
*******.**************@*****.***
Authorized to work in the US for any employer
Work Experience
Sales Floor Associate
Dollar Tree - Lincoln, NE
March 2022 to March 2022
• Responsible for assisting with the complete operations of assigned store in conjunction with assigned tasks and duties.
• Assist in the merchandising of the store.
• Handle all sales transactions while operating assigned cash Register.
• Maintain security of all cash.
• Protects all company assets.
• Maintains a pleasant, friendly, cooperative attitude with customers, co-workers and Supervisors.
• Receives merchandise.
• Assist with unloading trucks.
• Works in a safe manner.
• Adheres to and upholds policies and procedures.
• Meeting and greeting customers.
• Assisting in sales.
• Answering questions about products, services, and merchandise.
• Ringing up purchases.
• Handling returns.
• Stock Replenishment.
• Cleaning merchandise and displays.
• Presenting merchandise.
• Utilize the POS system.
Housekeeping Room Attendant
Peopleready - Lincoln, NE
January 2022 to January 2022
• Change bed linen and make beds
• Replace used towels
• Sweep and mop floors
• Vacuum carpets
• Dust furniture
• Replenish bath care products (e.g. soap and shampoo)
• Restock beverages and food items in the mini-bar
• Clean public areas, like corridors
• Report any technical issues and maintenance needs
• Address guests’ queries (e.g. on additional services)
• Help guests retrieve lost items
• Ensure all assigned rooms are clean and tidy by the end of the shift
• Follow hotel security guidelines
• Notify superiors on any damages, deficits and disturbances
• Deal with reasonable complaints/requests with professionalism and patience
• Check stocking levels of all consumables and replace when appropriate
• Ability to work with little or no supervision while meeting high-performance standards
• Excellent organization skills
• Ability to follow instructions
Assembly Line Worker
Express Employment Professionals - Lincoln, NE
June 2021 to September 2021
Receive pallets of canned dog and cat food to disassemble and reassemble into a cardboard package. Duties included:
• Cutting off a plastic film off cardboard trays that cans came in.
• Throwing cans in double stacks on the line in a very quick fashion.
• Stacked boxes in a specific pattern.
• Lifting said trays to a set of rollers to give to others to throw into machines or into cardboard boxes.
• Taking the finished cardboard packages and assembling them on a pallet in a preferred manner.
• Checking for any oddities or damages.
• Sweeping.
• Taking out trash.
• Taking bad cans to a location to discard.
• Keeps factory floor clean.
• Makes sure that the workstation is clean and free of hazardous materials.
• Required Knowledge, Skills, and Abilities
• Pays close attention to detail.
• Exhibits ability to work cautiously but efficiently.
• Possesses physical strength and stamina required to stand, walk, and lift for long periods of time.
• Observes and removes faulty product from assembly line.
• Ensured job was performed in a clean and safe working environment Room Attendant/Housekeeping
Courtyard by Marriott - Lincoln, NE
June 2021 to July 2021
• Change bed linen and make beds
• Replace used towels
• Sweep and mop floors
• Vacuum carpets
• Dust furniture
• Replenish bath care products (e.g. soap and shampoo)
• Restock beverages and food items in the mini-bar
• Clean public areas, like corridors
• Report any technical issues and maintenance needs
• Address guests’ queries (e.g. on additional services)
• Help guests retrieve lost items
• Ensure all assigned rooms are clean and tidy by the end of the shift
• Follow hotel security guidelines
• Notify superiors on any damages, deficits and disturbances
• Deal with reasonable complaints/requests with professionalism and patience
• Check stocking levels of all consumables and replace when appropriate
• Ability to work with little or no supervision while meeting high-performance standards
• Excellent organization skills
• Ability to follow instructions
Housekeeping/Laundry
Fairfield Inn & Suites - Crete, NE
June 2020 to September 2020
• Performed a variety of cleaning activities such as sweeping, mopping, dusting and polishing
• Ensuring all rooms are cared for and inspected according to standards
• Ability to work with little supervision and maintain a high level of performance
• Customer-oriented and friendly
• Prioritization and time management skills
• Working quickly without compromising quality
• Changing bed linen and making beds
• Replacing used towels
• Sweeping and mopping floors
Sanitation Worker
QPS Employment Group - Crete, NE
March 2020 to June 2020
• Performed a variety of cleaning activities such as sweeping, mopping, dusting and polishing.
• Sanitized stair wells and door handles. Cleaned the office for the shipping clerks. Cleaned the restrooms throughout the building.
• Cleaned the break room for both employees and the truckers.
• General clean-up of meat scraps, paper, etc., from floor throughout department.
• Wash sinks and garbage cans in department.
• Emptying trash throughout the day into dumpsters and taking it outside.
• Cleaning - pipes, lights, beams, rusty areas, stairs, etc.
• Restocks coats, gloves and cleaning supplies daily.
• Follow assigned clean-up project list.
• Maintain sanitizing wash stations and supplies.
• Use hand truck and assorted duties.
• Be able to work independently.
• Daily removal and restocking of inedible containers.
• Exposure to wet conditions.
• Continuous exposure to temperatures ranging from 10F – 85F degrees.
• Obtain and apply the appropriate cleaning and sanitizing solution, apply foam to the surfaces, scrub surfaces and parts.
• Wet or humid conditions (non-weather related), extreme cold and heat (non-weather related), working near moving mechanical parts, exposure to fumes or airborne particles, and chemicals.
• Clean and maintain warehouse aisles, product slots, and will also assist in general cleaning of the distribution center.
• Completion tasks while following standard operating procedures.
• Ability to understand and follow both written and verbal instructions and labels.
• Filling out log sheets and other sanitation related paperwork. Gas Station Attendant/Cashier
Murphy's Express USA - Lincoln, NE
August 2017 to October 2017
• Provide a prompt, efficient, and courteous customer experience.
• Respond and resolve customer requests and concern.
• Assist customers with purchases and fuel transactions.
• Operate cash register, cash, and running credit card transactions.
• Able to do simple math to count money and provide correct change to customers.
• Cleaning customer-facing areas.
• Cleaning the gas station shop and restrooms.
• Maintaining the inventory of products on store shelves.
• Restock merchandise.
• Pull back stock and trash to the back room to the correct areas.
• Work with management to ensure correct areas are stocked in a timely fashion.
• Maintain a friendly demeanor with customers.
• Have adequate knowledge of computer systems and is comfortable using them,
• to operate the point of sale system and computerized inventory system
• Process driven and has ability to follow procedures in an organized and efficient way.
• Ability to stay calm while working in a fast-paced environment.
• Desire to work with customers on a consistent basis.
• Performing job related duties as assigned.
Sales Associate
Younkers - Lincoln, NE
November 2015 to December 2015
• Accurate money handling.
• Merchandising familiarity.
• Payment Processing.
• Time management skills.
• Multi-tasking ability.
• Computer proficiency.
• Cleanliness.
• Adaptability.
• Friendly demeanor
Education
High school diploma in General
Northeast High School - Lincoln, NE
August 2012 to May 2016
Skills
• Cleaning Experience
• Custodial Experience
• Packaging
• Warehouse Experience
• Commercial Cleaning
• Laundry
• Residential Cleaning
• Assembly
• Home Care
• Materials Handling
• Customer service
• Load & Unload
• Cash handling
• Hotel experience
• Order Picking
• Retail sales
• Merchandising
• Pallet Jack
• POS
• Organizational Skills
Assessments
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Attention to detail — Familiar
August 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Familiar
Cleaner fit — Familiar
September 2021
Measures the traits that are important for successful cleaners Full results: Familiar
Construction safety — Proficient
June 2021
Using safe practices while on a construction site
Full results: Proficient
Customer focus & orientation — Proficient
September 2021
Responding to customer situations with sensitivity Full results: Proficient
Workplace English — Highly Proficient
June 2020
Understanding spoken and written English in work situations. Full results: Highly Proficient
Basic maintenance and repair — Proficient
June 2020
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Customer focus & orientation — Proficient
September 2021
Responding to customer situations with sensitivity Full results: Proficient
Front desk agent (hotel) — Highly Proficient
September 2021
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient
Early childhood development — Highly Proficient
February 2022
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Highly Proficient
Sales skills — Familiar
January 2022
Influencing and negotiating with customers
Full results: Familiar
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Retail customer service — Proficient
January 2022
Responding to customer situations in a retail setting Full results: Proficient
Customer service — Proficient
September 2021
Identifying and resolving common customer issues
Full results: Proficient
Work motivation — Completed
February 2022
Level of motivation and discipline applied toward work Full results: Completed
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