Victoria Nedens

Lakewood, CO *****

adz404@r.postjobfree.com

+1-720-***-****

Authorized to work in the US for any employer

Work Experience

COVID-19 Administrator

Insight Global/CDPHE - Denver, CO

January 2021 to Present

I am currently working both testing sites as well as Vaccination clinics Covid Screener

WSi Healthcare Personnel - Greenwood Village, CO

October 2020 to Present

Front Desk Administrative Assistant

RUSSAK PERSONALIZED MEDICINE - Greenwood Village, CO May 2019 to June 2020

Answering phones, checking patients in and out, scheduling patients collecting payments, blood draws, billing questions, medical records

Genetic Speciman Collector

SMA LABORATORIES

May 2019 to June 2020

Customer Service

APEX RADON PRO

June 2017 to November 2017

Scheduling appointments, Collecting of payments, Estimates, Sending of contracts, Cold calls Server

PEGASUS RESTAURANTS

September 2008 to August 2009

Medical Biller/Coder

EAST WEST HEALTH CENTERS - Greenwood Village, CO

January 1997 to September 2002

AR, Pre Authorizations

Customer Service, Surgery Scheduling, Authorizations WESTERN NEUROLOGICAL GROUP - Hardin, MT

January 1992 to December 1996

59034

Education

12 grade

Skills

• Guest Services

• Medical Scheduling

• Cold Calling

• Medical Records

• Medical Terminology

• Medical Office Experience

• Insurance Verification

• EMR Systems

• HIPAA

• Medical Coding

• Medical Receptionist

• Medical billing (10+ years)

• Patient Care

• QuickBooks

• ICD-10

• CPT Coding

• Data Entry

• Anatomy Knowledge

Assessments

Data entry: Accuracy — Highly Proficient

July 2020

Entering data quickly and accurately

Full results: Highly Proficient

Attention to detail — Familiar

October 2020

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Familiar

Medical receptionist skills — Highly Proficient

July 2020

Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient

Customer focus & orientation — Proficient

July 2020

Responding to customer situations with sensitivity Full results: Proficient

Electronic health records: Best practices — Proficient July 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient

Medical billing — Proficient

October 2020

Understanding the procedures and forms used for medical billing Full results: Proficient

Scheduling — Familiar

July 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar

Customer service — Familiar

July 2020

Identifying and resolving common customer issues

Full results: Familiar

Administrative assistant/receptionist — Familiar

July 2020

Using basic scheduling and organizational skills in an office setting. Full results: Familiar

Verbal communication — Proficient

July 2020

Speaking clearly, correctly, and concisely

Full results: Proficient

Sales skills — Familiar

July 2020

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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