Victoria Ortega, MA

**** ******* ******, ***. **** Dallas, TX 75209

Phone: 214-***-****

E-mail: adz3wt@r.postjobfree.com

Objectives

Seeking a desirable position as an experienced bilingual medical assistant that will allow me to utilize my training and skills for future growth. Also to be involved with a fast paced quality medical facility, have 16 years of exerience. I am a person who brings passion and willingness to do what is necessary to improve the facility’s daily operations, as a qualified medical assistant, supporting the medical staff on any isue.

Education

Medical Assistant (01/2004)

Remington College

Received scholarship to attend college

Dallas, TX

High School Diploma (1999-2003)

Skyline High School Career Development Center

Texas Scholar, Received the Texas Grant

Dallas, TX

Experience

Forest Clinica Familiar Family Practice (August 2014 –December 2022)

Lead Medical Assistan/Office Manager

Office Manager: Oversaw daily delagated duties, coordinated efficient office schedules based on patient and provider availability. Oversaw patient check-in by verifying insurance, assuring patient’s co-pays were collected at time of check-in .Responsible for payroll and scheduling for staff.

Lead Medical Assistant: Managed efficient patient intake, collecting medical history, documenting vital signs and updating charts. Reviewed test results for completion and abnormalities. Update records in EHR System carefully protecting patient information and verifying data. Assist with in office procedures. Prepare treatment rooms for patients. Refer patients to specialist, schedule follow up/missed appointments, call in prior authorizations,Rx and daily Inventory.

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Phelbotomy: Able to collect venipuncture and NBS . Perform routine in office laboratory test,specimen collections. Administer Injections, dispense medication when necessary. Assist Physician with Well Women Exam’s and chaperone for female CPE. Educate patients who are DM and need diet guidelines. TVFC Primary for 6 year’s. Knowledgeable with VFC Schedule.

Estrada Pediatric’s (11/2010-06/2014)

Lead Medical Assistant/Primary for TVFC Coordinator

Managed efficient patient intake, collecting medical history from caregiver, updating charts, documenting vital signs, HT,WT,HC and plotting on graph and adminstering vaccines for children. Monthy VFC reports and ordering. Assist with referral’s,callin in Rx and prior authorizations. Prepared treatment rooms, assisting with procedures and restocked exam rooms.

Texas Oncology Methodist Medical Center (08/2009-09/2010)

Medical Assistant

Bilingual Medical Assistant worked under direct order’s of Registered Nurse, daily duties were to triage patient’s. Collecting medical history, documenting vital signs and updating charts. Reviewed test results for completion and abnormalities. Update records in EHR System carefully protecting patient information and verifying data. Prepare treatment rooms for patients. Assisted/translated for Dr. Isabell during procedures and daily round’s and referrals. Called in Rx and referred patient’s . Called daily no shows and scheduled follow ups.

Los Barrios Unidos Community Clinic (03/2004-05/2009)

Lead Medical Assistant

Obtained all my skills and training, first job after graduating worked in Geriatrics for about 6 months and tranferred to Pediatrics also obtained experience in OB/Gyn where Methodist of Dallas providers would come to see patient’s. Began as a medical assistant and gradually moved up in position became the lead medical assist for the Medical Director Dr. Erfe Felix. Daily Rx refills, prior authirizations and referrals to specialist mainly Children’s Medical Center. Called caregiver with referral information .

Skills

Medical Assistant 16 years, Phlebotomy, EKG, EMR Proficient (Kareo,ECW), Office Manager, Lead Medical Assistant, Bilingual (Spanish)

Other qualities: Hardworking, bilingual, strong communication skills with patients and providers, positive person, quick learner, never say” I can not do something unless I try.”