Harvey Zelaya

adz3wk@r.postjobfree.com

Doral, FL 33178

407-***-****

Experience Includes:

Supervised daily operation. Experience in compiling, preparing and maintaining P&L statements, budgets and cost

controls in regards to food, beverage and labor goals. This includes implementing and practicing proper policies and

payroll procedures. Responsible for the proper training and development of both hourly employees and assistant

managers through quality orientations, direction and feedback, refresher courses, performance evaluations and

recognition. Responsible for fostering a teamwork environment. Also ensuring that safety and security awareness are

emphasized, practiced and periodically inspected and those employees are trained in appropriate responses to unsafe

situations. Performing required administrative duties, which included processing, in a timely manner, required

paperwork for the corporate office meeting all necessary deadlines. Coaching and counseling employees on timely basis.

Making decisions on promotions and terminations of employees taking the appropriate action. Audited and reconciled

bills from different distributors’ inventory and deposits. Coordinated employees and prepared daily sales information.

Monitor data entry of prices and products into Computer System.

e

Director of Ops

Aromas del Peru - Miami, FL July 2021 to Present

Area Manager

Night Owl Cookies - Miami, FL March 2018 to June 2021

District Manager

IHOP South Florida

March 2013 to February 2018

General Manager

SteaknShake - Orlando, FL November 2008 to May 2013

District Manager

Buffalo Wild Wings - Orlando, FL November 2003 to October 2008

General Manager

Chili's PR & Orlando - FL. December 1997 to March 2003

Operations Manager

Nowell’s Supermarket - Columbia, MO August 1989 to December 1993

Education

Bachelor's degree in Hospitality Management

University of Missouri - Columbia, MO

August 1989 to December 1994

© Fully Bilingual. Spanish & English © Ability to supervise under staffs to implement

* — Quality Service Cleanliness oriented. training systems to increase personnel

© Well exposed to customer satisfaction, productivity.

analyzed Profit & Loss, food cost and labor © PublicRelations

control. © Budgeting

© — Offering the combination of a formal education

and solid working experience in a professional

and Competitive environment.

* Familiar with office practices and procedures.

* Exceptional knowledge of inventory processes

ina deadline oriented environments.

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