Customer Service Truck Driver
Resume:
Nickel Biongo
Durham, NC *****
*********@***.***
CAREER OBJECTIVE
Dedicated individual, reliable and hardworking professional with vast experience in the transportation industry, with proven knowledge of cargo handling and route management. Possesses a valid CDL and a clean driving record. Proven ability to swiftly and safely transport goods while adhering to all safety regulations. Highly organized and detail-oriented worker, with a drive to exceed expectations. Seeking to leverage my skills and knowledge to enhance a great performance that will contribute to team success. EXPERIENCE
OWNER/OPERATOR TRUCK DRIVER, Raleigh, NC
WORLD UNITED EXPRESS, August 2015-June 2023
• Loaded and unloaded freight from trailers using appropriate tools such as pallet jacks or forklifts when necessary.
• Operated trucks over long distances in accordance with local laws and regulations while adhering to company policies and procedures.
• Managed paperwork associated with each shipment including bills of lading and invoices ensuring accuracy and completeness.
• Ensured compliance with Department of Transportation rules and regulations pertaining to hours of service, weight limits.
• Performed basic maintenance tasks such as checking fluid levels and tire pressure as well as performing minor repairs when needed.
• Communicated effectively with dispatchers regarding pick up and delivery schedules or any changes in route plans due to traffic conditions.
• Kept detailed logs documenting driving activities including rest breaks taken and miles driven per day in accordance with DOT regulations.
LEASE PURCHASE OWNER/OPERATOR, Moody, AL
CRST MALONE, September 2014-May 2015
• Maintained detailed records and logs of all trips and deliveries to ensure compliance with regulations.
• Ensured safe operation of vehicle at all times in accordance with FMCSA regulations.
• Communicated effectively with customers regarding status updates on their orders.
• Conducted regular maintenance checks on vehicles to minimize downtime and increase safety.
• Performed daily pre-trip inspections of equipment according to DOT requirements.
• Developed strategies for efficient pickup and delivery of goods safely and on time. TRACTOR TRAILER DRIVER, Durham, NC
ALL IN ONE STAFFING/ TEMP AGENCY, August 2013-September 2014
• Highly proficient in maneuvering tractor trailers into tight spaces without causing damage.
• Able to work independently or as part of a team while demonstrating leadership qualities.
• Performed regular pre-trip inspections for compliance with DOT regulations.
• Efficiently coordinated pick up times with customers to ensure timely delivery of goods.
• Skilled in unloading and loading freight from trailers using pallet jacks, forklifts and conveyor belts.
• Possessed great customer service skills when interacting with clients upon deliveries or pickups.
• Proficient in inspecting and maintaining vehicles, including checking fluid levels, tire pressure, brakes and other safety features.
TRACTOR TRAILER DRIVER, Charlotte, NC
SCHNEIDER NATIONAL, June 2013-August 2013
• Highly proficient in maneuvering tractor trailers into tight spaces without causing damage.
• Able to work independently or as part of a team while demonstrating leadership qualities.
• Performed regular pre-trip inspections for compliance with DOT regulations.
• Efficiently coordinated pick up times with customers to ensure timely delivery of goods.
• Skilled in unloading and loading freight from trailers using pallet jacks, forklifts and conveyor belts.
• Possessed great customer service skills when interacting with clients upon deliveries or pickups.
• Proficient in inspecting and maintaining vehicles, including checking fluid levels, tire pressure, brakes and other safety features.
• Knowledgeable about trucking industry laws related to hours of service restrictions. STRAIGHT TRUCK DRIVER, Raleigh, NC
WORLD UNITED EXPRESS, January 2010-March 2013
• Demonstrated excellent customer service skills when delivering products to customers in a timely manner.
• Inspected trucks before and after trips to ensure proper functioning of lights, brakes, tires, windshield wipers, mirrors and other components.
• Familiarized self with company policies regarding transportation rules and regulations.
• Loaded and unloaded freight using necessary equipment such as liftgates, pallet jacks or dollies. Follow all safety protocols for loading and unloading freight from the truck.
• Ensured that goods were loaded correctly onto the truck according to size and weight restrictions.
• Communicated regularly with dispatch personnel regarding arrival times at pick up and delivery locations.
• Operated a straight truck safely over long distances, making sure to follow local laws and regulations.
• Complied with all applicable federal motor carrier safety regulations. PACKAGE HANDLER
FEDEX GROUND, February 2008-March 2010
• Unloading freight from the truck follow all safety protocols, ensured that goods were unloaded correctly from the truck according to size and weight.
• Sorting packages, ensured packages goes to the right zip code or areas. EDUCATION
GED, Durham NC
Durham Tech
SKILLS
Customer Experience l Vehicle Inspection I Safety Compliance I Route Logs I Tractor Trailer I Dry Vans I Flatbed CERTIFICATIONS
• CDL Class A
• TWIC Card
• Endorsements: N-Tank, T-Twin
LANGUAGES
• English and French
Bilingual
REFERENCES
References available upon request
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