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Medical Assistant Call Center

Location:
Bradner, OH, 43406
Posted:
October 02, 2023

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Resume:

Robin K. Schroeder

*** ***** **** ****** *.O. Box 662 Bradner, Ohio 43406

adz3uj@r.postjobfree.com

419-***-****

Objective

To obtain a rewarding career within the Medical Assisting field where the skills and knowledge I have gained through my education and experience will benefit the facility and its patients

Education

January 2010-January 2012 Brown Mackie College-Findlay, Ohio

Associates of Applied Science: Medical Assisting

Graduated with a 3.9 GPA

Registered Medical Assistant-2013

Skills Summary

Computer software

Medisoft

Medical Charting

Medical Terminology

Phlebotomy

Athena EMR

Ability to multitask.

Copier-printing, faxing, scanning,

Employment History

July 2017-July 2018-Toledo Clinic-Dr Khalid Mahmood Neurology

Check Patient in and out of clinic

Entering information for new patient appointment,

Order Labs

Order Medication

Order Test-MRI, CT, CTA, Ultra-sounds

Prepare patients for appointment-vital, check medication list.

Print out reports daily for the cashier.

Scan all documentation.

Set patient up for procedure-EMG.

Take co-pays and collect payment for past due accounts.

Used E-clinic for EMR.

March 2017-June 2017-Medical Assistant Mercy Urology Specialist

Surgery Scheduler-for physicians, all major hospitals in Toledo but two.

Answer phone

Using EPIC

Ordering test and labs related to procedures.

Scanning documentation

Filling out FMLA and disability forms

Sept 2016- Nov 2016 Endocrine and Diabetes Care Center Toledo, Ohio

Medical Assistant

Preparing patient for appointments

Prior Authorizations for Procedures and Medications

Submitting E-scripts and calling in prescriptions

Working together as a team in clinic surroundings

Checking patients in and out of the clinic

Using Electrical Medical Records

July 2012-July 2016 University of Toledo Medical Center Toledo, Ohio

http://www.utoledo.edu/

Medical Assistant

•Assisting Physician with Procedures

•Giving Shots

•Preparing patient for appointments

•Prior Authorizations for Procedures and Medications

•Submitting E-scripts and calling in prescriptions

•Working together as a team in clinic surroundings

•Checking patients in and out of the clinic

•Using Electrical Medical Records

•Ordering Test, Procedures, Referrals, and consults for the patient.

•Drafting letters and preparing paperwork for the referrals and consults

•Work in the call Center setting up appointments, transferring patient to necessary extension. Assisting patient with medical needs

•Scheduling New Patient referral.

•Opening and close physician’s schedules.

February 2012-May 2012 ATC Healthcare Services-Columbus Ohio Toledo Ohio Correctional Institution Toledo Ohio

Health Information Technician

Filing patient's medical orders (meds and orders) and all new records also removing all transferred files.

Keeping files organized

Entering Data in the patient's Electronic Medical Records

Organizing computer programs for staff use

Assembling all the paperwork for Orientation of new patients

Ordering all supplies for our staff

Scheduling appointments for staff and submitting passes for appointments.

Some phlebotomy on patient for blood work to monitor med levels.

*SMI Crankshaft Inc LLC-Fostoria, Ohio

August 2006-December 2009

Inspector

CNC operator

Laid Off due to discontinuing my position-12/2009.

*Ottawa Rubber Company-Bradner, Ohio

May 1988 to June 2006-closed the door.

Manufacturing/Shipping and receiving.

Operated molding presses

Used a forklift for set up and material handling, shipping, and receiving.

Quality control Inspector

Inspector of finished produce

Left due to closing the door on June 30, 2006

I am disabled but I can preform clerical work, call center work, I have limited walking and unable to stand for long periods of time due to physical limitations.

Other experiences from College

January 2012 Mercy Outpatient Specialty Clinic Tiffin, Ohio

Medical Assisting Extern

Record patients' medical history, vital statistics, or information such as test results in medical records

Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.

Show patients to examination rooms and prepare them for the physician!

Interview patients to obtain medical information and measure their vital signs, weight, and height.

Explain treatment procedures, medications, diets, or physicians' instructions to patients.

Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing suture.

Volunteer Experience

Wayne Vol. Fire Department

January 1990 - May 2002 Firefighter/Emergency Medical Technician Wayne, Ohio



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