Medical Assistant Call Center
Resume:
Robin K. Schroeder
*** ***** **** ****** *.O. Box 662 Bradner, Ohio 43406
***********@***.**.***
Objective
To obtain a rewarding career within the Medical Assisting field where the skills and knowledge I have gained through my education and experience will benefit the facility and its patients
Education
January 2010-January 2012 Brown Mackie College-Findlay, Ohio
Associates of Applied Science: Medical Assisting
Graduated with a 3.9 GPA
Registered Medical Assistant-2013
Skills Summary
Computer software
Medisoft
Medical Charting
Medical Terminology
Phlebotomy
Athena EMR
Ability to multitask.
Copier-printing, faxing, scanning,
Employment History
July 2017-July 2018-Toledo Clinic-Dr Khalid Mahmood Neurology
Check Patient in and out of clinic
Entering information for new patient appointment,
Order Labs
Order Medication
Order Test-MRI, CT, CTA, Ultra-sounds
Prepare patients for appointment-vital, check medication list.
Print out reports daily for the cashier.
Scan all documentation.
Set patient up for procedure-EMG.
Take co-pays and collect payment for past due accounts.
Used E-clinic for EMR.
March 2017-June 2017-Medical Assistant Mercy Urology Specialist
Surgery Scheduler-for physicians, all major hospitals in Toledo but two.
Answer phone
Using EPIC
Ordering test and labs related to procedures.
Scanning documentation
Filling out FMLA and disability forms
Sept 2016- Nov 2016 Endocrine and Diabetes Care Center Toledo, Ohio
Medical Assistant
Preparing patient for appointments
Prior Authorizations for Procedures and Medications
Submitting E-scripts and calling in prescriptions
Working together as a team in clinic surroundings
Checking patients in and out of the clinic
Using Electrical Medical Records
July 2012-July 2016 University of Toledo Medical Center Toledo, Ohio
http://www.utoledo.edu/
Medical Assistant
•Assisting Physician with Procedures
•Giving Shots
•Preparing patient for appointments
•Prior Authorizations for Procedures and Medications
•Submitting E-scripts and calling in prescriptions
•Working together as a team in clinic surroundings
•Checking patients in and out of the clinic
•Using Electrical Medical Records
•Ordering Test, Procedures, Referrals, and consults for the patient.
•Drafting letters and preparing paperwork for the referrals and consults
•Work in the call Center setting up appointments, transferring patient to necessary extension. Assisting patient with medical needs
•Scheduling New Patient referral.
•Opening and close physician’s schedules.
February 2012-May 2012 ATC Healthcare Services-Columbus Ohio Toledo Ohio Correctional Institution Toledo Ohio
Health Information Technician
Filing patient's medical orders (meds and orders) and all new records also removing all transferred files.
Keeping files organized
Entering Data in the patient's Electronic Medical Records
Organizing computer programs for staff use
Assembling all the paperwork for Orientation of new patients
Ordering all supplies for our staff
Scheduling appointments for staff and submitting passes for appointments.
Some phlebotomy on patient for blood work to monitor med levels.
*SMI Crankshaft Inc LLC-Fostoria, Ohio
August 2006-December 2009
Inspector
CNC operator
Laid Off due to discontinuing my position-12/2009.
*Ottawa Rubber Company-Bradner, Ohio
May 1988 to June 2006-closed the door.
Manufacturing/Shipping and receiving.
Operated molding presses
Used a forklift for set up and material handling, shipping, and receiving.
Quality control Inspector
Inspector of finished produce
Left due to closing the door on June 30, 2006
I am disabled but I can preform clerical work, call center work, I have limited walking and unable to stand for long periods of time due to physical limitations.
Other experiences from College
January 2012 Mercy Outpatient Specialty Clinic Tiffin, Ohio
Medical Assisting Extern
Record patients' medical history, vital statistics, or information such as test results in medical records
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
Show patients to examination rooms and prepare them for the physician!
Interview patients to obtain medical information and measure their vital signs, weight, and height.
Explain treatment procedures, medications, diets, or physicians' instructions to patients.
Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing suture.
Volunteer Experience
Wayne Vol. Fire Department
January 1990 - May 2002 Firefighter/Emergency Medical Technician Wayne, Ohio
Contact this candidate