Lyanette Scott

Cell: 773-***-****

Email: adz3ui@r.postjobfree.com

Highlights

* *** *** ***/***’l In/Out Sales/Acct Mgr TMS Sales, Implementation, and Oversight 10 yrs of TMS Freight Audit and Pay Team Mgmt Descartes and 3G TMS Team Mgmt of Super Users Process Improvement, Root Cause, and Gap Analysis Data Analytics, KPI Driven, Goal Mgmt, and P&Ls Customer/Carrier Mgmt, Quoting, and Negotiation Power BI and Microsoft Office Suite Apps, SQL Routing Guide Creation Carrier Contracts Compliance, RFP, RFQ, and SLA Project Mgmt and Strategic Planning Cost Control and GL Coding Experience

Freight Audit and Payment Manager 8/2022 - 3/2023

Danfoss

Managed Descartes TMS implementation project for purposes of freight audit.

Liaison between Danfoss, Cass, and Williams.

Coordinated TMS UAT data validation project globally - Preparing to utilize TMS for freight audit.

Reporting and measurement of the effectiveness of the audit and payment process.

Determined metrics needed to drive business improvements.

Performed gap analysis to ensure TMS met company supply chain requirements. Created strategic plans to alleviate gaps and weaknesses.

Created and analyzed freight financial accruals to accurately report monthly expenses.

Supported transportation and procurement teams during annual bid events with financial analysis.

Developed a strategy to ensure logistics invoices are paid accurately and on time.

Liaison between company and 3rd party freight audit and payment companies W&A / CASS and carriers to guarantee GL coding compliance.

Collaborated with business customers across Danfoss and the freight forwarders ensuring freight invoices were transferred in a correct format and audited and paid correctly.

Managed freight claims investigating and settling claims in accordance with carrier liability rules, regulations, and contracts.

Maintained effective and proactive relationships with regional warehouse management to certify existing and new operational accounting requirements. Global Manager of Freight Audit and Payment 7/2021 - 4/2022 TMC, a division of CH Robinson

Supported the function of the Global Freight Audit Process across the Poland, USA, and China

Monitored and presented monthly accrual data.

Defined and implemented operational strategy and process for the global team.

Implement KPI monitors and dashboards to ensure alignment with the BRDs and SLAs.

Implemented global standards and procedures for the team to execute.

Coordinated with internal and external business functions to update technical integrations and operational processes to support the freight audit process.

Strategized with the operations and technical teams to identify and implement savings strategies based on the data captured within the freight audit process.

Provided oversight and direction to team members in support of Microsoft guidelines and processes.

Coached, mentored, and developed team members.

Manager of Freight Audit and Customer / Carrier Services 9/2012 - 4/2020 StrategIQ Commerce

Management: Domestic and International Freight, OCR (Optical Character Recognition), and Mailroom

Coordination, implementation, testing, and training, of the 3GTMS domestic transportation management system as well as a proprietary international transportation management system used to audit freight invoice data.

Design operational user specifications for an international proprietary freight audit tool.

Created and monitored weekly customer/carrier and operational KPIs to forecast, improve, and track team performance per client and task(s). 3 team leads and 17 team members.

Coordinated, reviewed with customers, and analyzed carrier RFPs.

Single-handedly designed a proposal and executed the strategy which merged the domestic and international freight teams. Allowed the company to take on new audit work without hiring new team members.

Successfully cross-trained team members of all departments to be promoted and/or help on other tasks as needed.

Developed company operational and industry training programs with documentation.

Worked with customers and carriers’ EDI team to ensure receipt of accurate freight invoicing and tracking data to guarantee precise audit analysis services, while justifying compliance with SOPs (Standard Operating Procedures) and client contracts.

Anticipated client line haul and eCommerce needs by analyzing routing data.

Defined as well as enforced QC measures across multiple departments.

Created and managed automation projects.

Educated and collaborated with clients to improve routing and customize audit procedures.

Freight Audit Team Lead 6/2011 - 9/2012

StrategIQ Commerce

Implementation of the freight auditor department improving all existing operational procedures while creating new ones.

Trained and managed 6 employees.

Implementation of the 3GTMS used to automate the freight invoice audits.

Identified, submitted, tracked, and resolved pricing and service-related exceptions.

Associate Account Manager 11/2010 - 6/2011

StrategIQ Commerce

Assisted in the preparation of analytical reports displaying shipping and spending trends to review with customers on a weekly basis.

Originated bi-weekly aging invoice detail and summary presentation.

Conducted freight audits. Worked with clients and carriers to resolve billing issues.

Consulted clients on lane pricing negotiations.

Automated and implemented GL- coding and created remittances. Education

Devry University - Computer Information Systems

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