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Mandana Elahi Mobile: 236-***-****

adz3u5@r.postjobfree.com

Downtown, Vancouver, BC

Objective

To obtain a Wood Gundy Branch Assistant position with CIBC Bank in Vancouver. A multi-tasker who can provide professional services and engage with clients to solve their problems by focusing on details and coordinating with other executive departments, Investment and consulting systems for lasting impact. I speak fluent English, Farsi and currently studying Spanish. Ready to work with a dynamic, high- performing team leading to the achievement of my personal succeed and systemic financial goals with the CIBC brand.

Main Skills

• Communication – Meeting coordinator, Respond to client’s inquiries in a collaborative organization

• Time management – Doing all tasks with high efficiency according to the timeline

• Attention to detail – Naturally observant and oriented with client files to focus on problem resolution

• Technology – Fully familiar with Microsoft Office, Websites, Applications and Business Channels My previous related skills include the following

• Proving administrative support for providing financial services and outreach activities

• Strong sense of curiosity to engage with new clients

• Knowledge of Securities according to banking regulatory assets and branch management

• Analyzing and providing alternatives for client onboarding and related connections

• Fast and high performance in compliance with Internal controls for interaction meaningful

• Multitasking in a high-volume environment and active community

• Experienced with relationship building by attending events Page 2 of 2

Professional Experience

Customer service representative March 2023 – Jul 2023 Vancouver Full Time BC Roof Inspection

Administrator Sep 2019 - Feb 2023 Iran Remote

Ashianeh Simorgh Company

Customer Service Manager Aug 2015 – Jun 2019 Iran Full Time Zeytoon Company

Administrative Assistant Feb 2011 - Feb 2015 Iran Full Time Ashianeh Simorgh Company

Aircraft Avionic Engineer Apr 2013- Jun 2019 Iran Part-Time Iran Air Tour Company

Education

Bachelor’s Degree in Aircraft Avionics Engineering B.A Iran 2011-2015 Bandar Abbas Aviation Industry University

Certificates

Admin Assistant Certificate

Advanced course in Microsoft Office Suite (ICDL)

Customer Relationship Management (CRM)

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Marketing Certificate

References Available Upon Request