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Assistant Manager Customer Service

Location:
Rockledge, FL
Salary:
17.00
Posted:
October 02, 2023

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Resume:

Summary I’m an Assistant Manager with seven + years of customer service experience in merchandise, retail, and sales, and dedicated to motivating others to work toward a mutual goal, purpose, and vision.

Career history Assistant Manager

June 2014 to Current

As an Assistant Manager, I’m responsible for handling all business aspects of maintaining the store brand. Encouraging focus, performance, training of new personnel and behaviour of customers are

Key responsibilities

Supervises six employees

Provides managerial support for daily business operations at a retail store

Communicate effectively with customers and Vendors

Execute directives given by Manager and Store Owner

Verifies cash deposits and handles bank runs for the store

Operates cash register proficiently and professionally

Maximizes merchandise and sales input/output

Receives and complete Vendor paperwork

Stocks and recover all items

Handles store returns and merchandise exchanges

Ensures cleanliness of store

Provides attention to details

Manages time efficiency

Achievements

Promoted from Cashier in 2014 to Assistant Manager in 2015.

Recognition Awards

Most Dependable (June 2014-April 2022)

Timeliness (June 2014-April 2022)

Excellence in Suggestive Selling (March 2022-April 2022)

Excellence in Overall Store Performance (April 2022)

Education High School Diploma - Space Coast Christian Academy

May 2012

Some College - Brevard Community College

Key skills Money Management, Suggestive Selling, and Door to Shelf

References Available upon request.



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