Virginia L Sargent
Phoenix, Arizona 85023
adz3te@r.postjobfree.com
Seeking a position were I can utilize my 10+ years of customer service experience along with my problem solving skills, and willingness to learn new things to insure the growth and success of the company SKILLS
Customer Service
Patience
Listening skills
Upselling
Fast
Learner
Able to Work Alone
StayTask
Typing
Reliable
Ten-
Key
Data Entry
Computer
Microsoft, Excel, and Word
Sales
Organizing Skills
Retention
Self-Motivation
Honest
Multi-
Tasking
Adapt to Situations Easily
Ability to Work Under Pressure
Closing and Opening
Cashier
Deescalate Tense Situations
Willingness to Improve
Team
Player
Pays Attention to detail
Empathy
Relatable
Experience
Eton Marketing 07/2016–01/2023
Political Surveyor
Phoenix, Arizona
Job Duties
● Customer Service
● Accurately captured customer information
● Tactfully handle stressful and difficult situations
● Adhered to approved script during calls
● Able to switch back and forth between multiple scripts
● Temp Position, off and on
Medipro Medical Staffing 07/2020-08/2022
Patient Observer
Phoenix, Arizona
Job Duties
● Supervising patients care without distraction
● Alerting nurses when patients need help or intervention
● Providing emotional support and companionship to patients
● Monitoring vital signs and detecting changes in the condition of patients
UberEats 03/2018-11/2021
Delivery Driver
Phoenix, Arizona
Job Duties
● Customer Service
● Ability to Manage time
● Drive Safely
Cir Tech 12/2016–06/2017
Retention Specialist
Phoenix, Arizona
Job Duties
● Provided new services and products to existing customers
● Tabulated and reported on retention effort outcomes
● Addressed consumer needs and outlined how continued membership would fulfill those needs
● Provided customer service courteously and efficiently Neutron Industries 07/2014–03/2016
Account Manager
Phoenix, Arizona
Job Duties
● Explained new services Zand products to new and existing customers
● Successfully navigated unexpected calls from customers
● maintaining customer satisfaction
● Processed new accounts and scheduled future orders
● Strong communication and negotiation skills