Project Manager Customer Service

Kevin Blanchette

**** ******* **** ** ** Palm Bay, FL 32905 321-***-**** **********@*****.***

PROFESSIONAL PROFILE

An energetic and detail-oriented craftsman with over 35 years of experience in the building trade and have extensive experience in both residential and commercial construction. My experience has allowed me to pursue certification and licenses in residential home inspection and drone operation. Other skills and accomplishments consist of completion of various government and private sector contracts. Looking for an opportunity to craft my skill and continue to grow with in the construction industry.

Licenses: Home Inspection- 120 credit hours; Drone pilot- 10 credit hours

Strong time management skills with ability to establish priorities to meet timelines.

Remain flexible and prepared to adapt to various situations. Also have great attention to detail.

Work as part of a team and maintain a professional and positive work environment.

Strong desire for learning and sharing knowledge with others. Excellent communication skills

Communication Platforms – Zoom, Skype, and Google Meet.

Microsoft Office Applications – Word, Excel, Outlook, and PowerPoint

KEY QUALIFICATIONS

Business Operations Practice Structure Leadership & Management Commitment to learning

Innovative creator Negotiating skills Critical Thinking Appointment Scheduling Construction Management Budgeting & Accounting Organizational Improvements Interpersonal Professional Communications Designing & Planning

EDUCATION

Internachi Home Inspection School Certificate/License – Home Inspector, 2023

Internachi Home Inspection School Certificate – Drone Pilot, 2023

Prince George Community College Certificate– Purchasing & Materials Management, 1996

Prince George Community College Certificate – Business Management, 1995

Maryland Drafting Institute Certificate – Drafter, 1992

PROFESSIONAL EXPERIENCE

Jackson Enterprises Home Builders – Annapolis, MD 2014-2021

Project Manager/Lead Carpenter

Understand and collaborate with clients to achieving their wants and needs for each project.

Drawing up detailed plans and executing effectively and accurately

Negotiate with contractors and suppliers

Communicate effectively with clients and assist in resolving discrepancies.

Oversaw project from beginning to end and ensured staff understood client’s needs.

Hunt Construction – Baltimore, MD 2011-2014

Carpenter

Contracted through Maryland Aviation for projects at Baltimore/Washington International Airport

Followed OSHA safety regulations and maintained a safe environment for all.

Maintained government clearances to work onsite.

Designed and constructed concrete slabs, installed metal framing to doors and other parts of the building.

Clinton Awning – Clinton, MD 2009-2011

Lead Carpenter/Estimator

Began with company from 1987-2004 and worked in various roles and positions.

Understand and collaborate with clients to achieving their wants and needs for each project.

Drawing up detailed plans and executing effectively and accurately

Negotiate with contractors and suppliers and provided estimates.

Communicate effectively with clients and assist in resolving discrepancies.

Oversaw project from beginning to end and ensured staff understood client’s needs.

Valley Pines Golf Course – Ravenswood, WV 2009-2011

Co-Owner/Manager

Managed course design and maintenance.

Delegated tasks to employees to ensure integrity of course remained at highest standards for club members and guests.

Upkept maintenance on all equipment on site.

Managed inventory and received stock for clubhouse and bar inventory.

Handled all escalated member complaints and resolved in timely manner.

Stanley Martin Home Builders – Vienna, VA 2004-2005

Warranty & Quality Management Representative

Provided homeowners with walk-through inspections of property.

Followed-up on any warranty scheduling needed.

Coordinated subcontractor warranty repairs as needed

Provided quality customer service to all customers.

Addressed any customer concerns in a timely manner.

Jiffy Lube – Clinton, MD 1986-1987

Assistant Manager

Managed inventory and received stock

Created purchase orders

Managed employee schedules

Handled all customer relation issues and resolved in a timely manner.

Delegated tasks to employees to ensure all task completed.

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