Customer Service Commercial Property

Objective

Land a full or part time, in office Property Casualty Claims position in the Atlanta metropolitan area.

Profile

Motivated, personable business professional with multiple skill sets. More than 25 years in the Insurance claims industry with experience in claims management, property field claims handling, casualty claims handling including Commercial Property Personal Lines Homeowners, auto 1st and 3rd party claims as well as 3rd party injury including litigation.

Flexible and versatile – ready and willing to embrace change

Skills Summary

1.Project Management

2.Report Preparation

3.Written Correspondence

4.General Office Skills

5.Computer Savvy

6.Customer Service

7.Scheduling

8.Marketing & Sales

9.Quick learner

10.People Person

11.Front-Office Operations

12.Professional Presentations

Employment History

BERKLEY SOUTHEAST INSURANCE GROUP: AUGUST 2021- OCT 2022

GALLAGHER BASSETT ( COMMERCIAL PROPERTY)

CLAIMS RESOLUTION MANAGER) JANUARY 2020- JAN 2021

PALMER AND CAY AGENCY, - CLAIM CONSULTING (All Lines) April 2019-Dec 2019

1.CHUBB INSURANCE COMPANY - MAY 2006-FEB 2019

1.AIG INSURANCE COMPANY - SEPT 2003- MAY 2016

1.ATLANTIC MUTUAL INSURANCE COMPANY

1.UTICA NATIONAL INSURANCE COMPANY

1.

TYPE OF BUSINESS: INSURANCE CLAIMS

POSITION: CHIEF CLAIM SPECIALIST

Education

Master of Public Administration – University of New Mexico

Bachelor’s Business Administration- University of Albuquerque

Bachelor’s Political Science -Bennett College

Professional Designations and Training:

AIC

Basic Claim School

Intermediated Claim School

Residential Building Damage Estimating

Physical Damage Estimating- Auto

More than 25 years of Industry Continuing Education.

Licenses

Property Casualty, Surety License – State of Georgia

Also, non-resident licenses in 16 additional states

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