S U R E L Y S A G U I L A R

Miami, Fl. • 305-***-**** • adz3rn@r.postjobfree.com

OBJECTIVE

Pursuing a position where my present expertise will serve as a launching platform to a challenging future.

EXPERIENCE

2022-Present The Southern Law Group Miami, Fl

Pre-litigation / Customer Service/Customer Service for over 2,000 active customers

• Releases/Settlement

• Customer Service

• Schedule inspections

• Receive, screen and distribute a high volume of internal/external communications

• File & organize documents for claims

2020-Present The Spa Experience by Sury Miami, FL

Hairstylist / Makeup Artist / Beautician

• Customer Service

• Stylist

• Coordinate appointments & follow up with clients

• Advertising

• Bookkeeping

• Restocking Merchandise

2008-2020 Miami Banners & Signs Miami, FL

Office Manager / Operations Manager / Accounts Payable-Receivables / Customer Service for over 1,200 active customers

• Planning, organizing, and supervising processes

• Elaborating and executing projects

• Planning and maintaining work systems, procedures, and policies

• Taking & tracking orders

• Reviewing and responding emails

• Helping Walk-In customers

• Handling customers calls (orders and complains)

• Bookkeeping (Quickbooks)

• Collections – accounting

• Basic graphic design (Photoshop & Illustrator)

2005-2008 Lopefra Corporation Miami, FL

Dispatch / Traffic Control / Customer Service for a 700 active customers database

• Processing Permits and Franchise Fees for 10 cities.

• Assisting auditors.

• Handling customers calls (orders and complains)

• Bookkeeping (Quickbooks)

• Collections – accounting.

• Trained new employees.

2004-2005 Reinhardt Montenegro Hialeah, FL

Sales Representative / Customer Service

• Expanding sales to include mass market accounts.

• Managed over 40 activations on a daily basis.

• Authorized dealer for Cingular and T-Mobil.

EDUCATION

2019-2021 Paul Mitchell the School Miami, FL

Cosmetology

2014 Florida National University Hialeah, FL

Medical Coding & Billing

2002-2006 American School Miami, FL

High School Graduate

SKILLS

• Notary Public

• Bilingual (English & Spanish)

• Experienced with computer programs such as Smokeball, QuickBooks, Excel, Microsoft Word, Photoshop, Illustrator, etc.

• Outstanding organizational abilities

• Analytic capabilities/understanding of process

• People skills

• Creative

REFRENCES

Ana Pagan Vice-President of MBS 305-***-****

Edwin Pagan President of MBS 305-***-****

Roberto Lopez Manager at Lopefra Corp 305-***-**** Andy Gonzalez President of Outdoor Living Designs 786-***-****

Contact this candidate