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Team Member Customer Service

Location:
Johannesburg, Gauteng, South Africa
Posted:
October 02, 2023

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Resume:

Personal information

FIRST NAME: Dhiren

SURNAME: Chetty

DATE OF BIRTH: 26/02/2000

IDENTIY NO.: 000**********

PHYSICAL ADDRESS: 2 Denton Place, Unit 131, Village Green, Ridgeway Extension 4

CONTACT DETAILS: (C) 072*******

EMAIL ADDRESS: adz3rk@r.postjobfree.com

GENDER: MALE

NATIONALITY: SOUTH AFRICAN

RACE: INDIAN

HOME LANGUAGE: ENGLISH

OTHER LANGUAGES: AFRIKAANS

STATE OF HEALTH: EXCELLENT

CRIMINAL RECORD: NONE

Education.

NAME OF INSTITUTION: Sir John Adamson High School

HIGHEST GRADE: GRADE 12(2018)

SUBJECTS:

Maths

English

Afrikaans

Life orientation

C.A.T

Business Studies

Accounting

Learnex Learnership Project Management NQF4 – 15/10/19 until May 2020 (Incomplete though)

PERSONAL ATTRIBUTES

•Verbal Communication: Recognised ability to communicate with a range of individuals from different cultures and backgrounds.

•Commitment & Dedication: Willing to provide long-term on-going contribution and commitment to an organisation.

•Collaborative Team Member: Ability to collaborate with team members.

•Reliable: Commended reliability as team member and supporter.

•Honest: Strong personal morals and ethics ensure complete honesty and transparency at all times.

Skills

•Customer service orientated

•Call Centre abilities

•Fast, accurate data capturing skills

•Problem solving

•Team work

•Supervision

•Fast Learner

•Competent in Microsoft Office

•Work well under pressure

•Attention to detail

•Problem solving abilities

•Flexibility/Adaptability

•Self-Confidence

•Time management abilities

•Ability to accept and learn from criticism

Work Experience

Company: KKRSP projects and engineering

Job Title: Administrator

Duties:

Issuing of orders according to invoice

Month end budget reports on excel workbooks

Updated all cash journals and monthly recons

Fuel claims

Financial Data Capture details onto inhouse system

Overtime pay-outs

Answering incoming calls and resolution thereof

Invoices

Assisted clients with quotes telephonically

Provided clients with assistance onsite regarding feedback on contract progress

Provided assistance to clients for any query related matters

Period: 01/05/2020 – 30/05/2021 (Temporary basis)

Company: Bradley Air-conditioning Enterprise

Job title: Assistant

Duties:

Issuing of quotes

Data Capturing

Helping with aircon installs

Assisting with call queries. Solving telephonically

Period: 01/12/2018 – 30/12/2018 (Temporary Basis)

Referees:

Narushka Naidoo (KKRSP Projects and Engineering) 073*******

Ryan Mannie (Bradley Air-Conditioning Enterprise) 084*******

Curriculum Vitae

Dhiren Chetty



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