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Customer Service Data Entry

Location:
Toledo, OH
Posted:
October 02, 2023

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Resume:

Contact Information

Jamie Marie Shaw

**** ******** **.

Toledo, OH 43615

419-***-****

adz3r1@r.postjobfree.com

Educational Background

PhD student, Psychology

National University, 2021-2025 (projected)

Concentration: Trauma and Disaster Relief

M.S., Forensic Psychology

Tiffin University, 2007

Concentrations: Forensic Psychology, Criminal Justice

B.A., Psychology

Lourdes University, 2006

A.A., Liberal Arts, Concentration in Psychology

Owens State Community College, 2001

Professional/Academic Work Experience

Delivery Driver

Spark, December 2022-Present. Demonstrated strong customer service skills, ensuring a positive shopping experience during deliveries. Managed delivery schedules and optimized routes to meet tight deadlines while maintaining high levels of efficiency. Successfully handled and resolved customer inquiries, concerns, and complaints in a professional and friendly manner. Maintained proper documentation and records of deliveries, ensuring accuracy and compliance with company policies.

Adjunct Psychology Professor

Tiffin University Degree Completion Program, January 2012-December 2017. Responsible for teaching Adult Development & Life Assessment, Motivational Psychology, Ethical Issues in Criminal Justice and Introduction to Criminal Justice Leadership to degree completion students, as well as various Psychology courses and Humanities courses. Responsibilities include planning course content, delivering lectures, preparing and evaluating student performance. I am responsible for in-person as well as online courses.

Adjunct Psychology Professor

Monroe County Community College, August 2007-2012. Responsible for teaching Introduction to Psychology classes to undergraduate students.

Publications/Presentations

Shaw, Jamie (2007). Racial Biases in Children: Myth or Reality? (Master’s thesis). Tiffin University, Tiffin, OH.

“Danger! It’s in the Eye of the Beholder.” Ohio Council of Criminal Justice Education Conference, Tiffin, OH, 14 April, 2007.

Grants and Awards

Outstanding Arts and Sciences Graduate, Owens State Community College, 2001

Honor’s List, 10 out of 10 semesters, Lourdes University

Graduated magna cum laude, Lourdes University, 2006

Graduated with Distinction, 4.0 GPA, Tiffin University, 2007

Dean’s List, 3.7 GPA or higher, National University, each semester 2021-present

Professional Affiliations

APA Graduate Student Affiliate Member, 2021-present

Professional Certifications

Certificate of Completion: Workplace Answers for Unlawful Harassment Prevention for Higher Education Faculty. May, 2016.

Certificate of Completion: Workplace Answers for Preventing Discrimination and Sexual

Violence: Title IX VAWA and Clery Act for Faculty and Staff. July, 2016.

Certificate of Completion: Workplace Answers for Respect and Inclusion Series: The Power of Respectful Language. August, 2016.

Certificate of Completion: Workplace Answers in Americans with Disabilities Act and ADA Amendments Act. October, 2016.

Certificate of Completion: Workplace Answers for Respect and Inclusion Series:

Transition to Respect. November, 2016.

Certificate of Completion: Workplace Answers for Respect and Inclusion Series: Uncovering Implicit Bias. March, 2017.

Volunteer Experience

St. Benedict Catholic School, 5522 Dorr Street, Toledo, OH 43615. 2022-present.

Performed various duties assisting in elementary school. These include assisting teachers in preparing materials, monitoring lunch and recess for classes in grades K-8, general office tasks, etc.

Grove Patterson Academy, 3020 Marvin Ave. Toledo, OH 43613. 2014-2021.

Performed various duties as needed to assist in the school. These include assisting teachers in preparing materials, monitoring lunch and recess for classes in grade K-8, assorted office tasks, etc.

Linked In Profile https://www.linkedin.com/in/jamie-shaw-66b8158/?lipi=urn%3Ali%3Apage%3Ad_flagship3_feed%3BgeUJZFTaSACagurcHuTcvQ%3D%3D



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