Business Analyst Product Owner
Resume:
Preeti Sinha
Product Owner
Leadership/ Interpersonal skill/Agile development / CSPO/ Scrum project management
Experience summary
I hold 12.5 years of experience in the software industry; working in Asset management, Travel risk, Energy, Rail fleet, and Business Accounting domain. I started as a software developer, transitioning into engineering lead, and then later switched to business and product track. I have expertise in driving products from discovery, development, delivery to iterative enhancements through requirement gathering, gap analysis, project management, change management, effort estimation, business development, functional testing, and client engagement/relationship management.
Education
●Master of Computer Application, National Institute of Technology, Kurukshetra, India, June 2011.
Certification
●Certified Scrum Product Owner (CSPO), Scrum Alliance, March 2022.
Personal Dossier
Date of Birth
Nov 21, 1988
Languages known
English, Hindi
Nationality
Indian
Visa Status
H-1B visa
Recent projects
Generative AI
Client
NYC DOE
Client is the department of the government of New York City that manages the city's public school system and is committed to creating and supporting learning environments that reflect the diversity of New York City.
Duration
May 2023 – Present
Project overview
The project aims to provide guidance to the students related to courses and the safe educational use of generative AI in NYCPS schools. Curriculum and related documents can be uploaded and the response to each question will be provided based on the course material provided by teachers. Log of each conversation, time spent on the application and feedbacks are saved and reporting is provided to educators and administrators.
Technologies
JIRA, ADO board, Confluence, Gherkin, Mural, Lucid Chart, Power BI, MS SQL Server
Roles
Technical Product Owner/Business Analyst
Responsibilities
●Worked closely with client stakeholders to gather their requirements and expectations for the POC.
●Defined scope of the POC and the expected outcomes.
●Conducting regular meetings in phase 2 to define MVP with client stakeholders, Microsoft team and scrum team.
●I regularly sync up with the same group to define onsite user experience with Gen AI Teaching Assistant.
●Discuss client feedback with the engineering team to understand the level of complexity, thereby defining RoI for any new change.
●Creating BRD for the key features of GenAI Teaching Assistant.
●Closely worked with the Engineering Lead in our team to understand high-level system design and architecture for all major features.
●Reviewed functional changes on stage environment to provide sign-off.
●Created user manual for the end user.
●Collaborating with the Teaching and Learning department to execute the Teaching Assistant program for Algebra 1 and Algebra 2 courses as part of the GATES grant initiative.
●Worked with the product team to ensure two sprints’ work is ready for the development team in the form of a prioritized backlog.
●Creating user stories with acceptance criteria in Gherkin syntax.
●Worked with stakeholders from the product and capability team to prioritize our team’s backlog.
●Facilitating backlog refinement and decomposing the priority item into smaller and independent user stories.
●Ensured compliance of “Definition of Done” for each user story delivered by the development team.
Central Inventory Program
Client
NYC DOE
Client is the department of the government of New York City that manages the city's public school system and is committed to creating and supporting learning environments that reflect the diversity of New York City.
Duration
July 2022 – April 2023
Project overview
The project - Central Inventory Program (CIP) aims to consolidate records of all the IT assets across DOE schools, admin sites, and primary data center while verifying this inventory of all the IT asset types to validate their presence, current state, and provide associated reporting.
Technologies
JIRA, Confluence, Gherkin, Mural, Lucid Chart, Draw.io, ServiceNow, MS SQL Server
Roles
Technical Product Owner/Business Analyst
Responsibilities
●Conducting regular meetings in the initial phase to define MVP with client stakeholders, SMEs, and Product team cohort.
●Having regular sync up with same group to define onsite user experience with CIP product.
●Discuss client feedback with the engineering team to understand the level of complexity, thereby defining RoI for any new change.
●Creating functional requirement documents and getting sign off on all the commitments.
●Documenting the Scan Inventory, Site Inventory Closeout, End to End process that involves the feature to be added or modified in the application used to scan the device's details.
●Defined the escalation process used by inventory agents to follow the escalation path in case of any issue on the site i.e., schools or admin sites.
●Collaborate with the client to define the scope of devices to be scanned and registered in Intune for future tracking.
●Creating BRD for the key features of CIP.
●Creating workflows in Lucid Charts to give a clear picture of the program’s overview.
●Working with the product team to ensure two sprints’ work is ready for the development team in the form of a prioritized backlog.
●Closely worked with the Engineering Lead in our team to understand high-level system design and architecture for all major features.
●Creating user stories with acceptance criteria in Gherkin syntax.
●Worked with stakeholders from the product and capability team to prioritize our team’s backlog.
●Facilitating backlog refinement and decomposing the priority item into smaller and independent user stories.
●Ensured compliance of “Definition of Done” for each user story delivered by the development team.
●Reviewed functional changes on stage environment to provide sign-off before production release.
Data Ingestion and Data Warehousing
Client
International SOS
Client is a leading provider of health, safety, and security of travelers and workforce of their clients. Client has been using Geographic Information System (GIS) for helping organizations and their people to reduce exposure and mitigate risks while traveling or working abroad by providing 24*7 assistance.
Duration
October 2021 – June 2022
Project overview
Project is involved in re-architecting the entire data layer across all products of the client. Primarily these are split into Data Ingestion capability and Data Warehouse capability. Data Ingestion is responsible for creating high throughput, scalable, and reliable services that could ingest Profile (PII and PHI) and location (PNRs, check-ins) data from customers of Data Ingestion platform. Location coordinates are calculated through ArcGIS calls and traveler assistance is provided depending on the location. Data Warehouse is being built on top of the same databases that are used to persist profile and location data. It will be used to support reporting and analytics tools planned as part of next-gen products.
Technologies
JIRA, Confluence, Gherkin, Mural, Draw.io, MS Visio, Trello, ServiceNow, MS SQL Server, AWS PaaS services, ArcGIS
Roles
Technical Product Owner/Business Analyst
Responsibilities
●Worked closely with the Product Director to iteratively create a roadmap for Data Ingestion and Data Warehouse capability for the upcoming fiscal year.
●Analyze existing UI products to understand current limitations of the system.
●Writing business requirements after discussing with current and next-gen product stakeholders. The requirements were created to mitigate limitations of current systems.
●Conducted weekly grooming sessions with the Data Acquisition Team to finalize backlog items for Data Ingestion capability.
●Conducted bi-monthly sessions with the current reporting team to finalize backlog items for Data Warehouse capability.
●Responsible for creating Business Requirements Document for major features of Data Ingestion and Data Warehouse capability.
●Creating user stories with acceptance criteria in Gherkin syntax.
●Worked with stakeholders from the product and capability team to prioritize our team’s backlog.
●Facilitating backlog refinement and decomposing the priority item into smaller and independent user stories.
●Conducted one session per sprint with scrum team to provide broader business context through planned tickets in sprint.
●Closely worked with Tech Lead in team to understand high-level system design and architecture for all major features.
●Leading demonstration of all the functional stories delivered by the team in sprint review meetings.
●Ensured the stakeholders feedback was shared with the team in the form of actionable user stories and improvements.
●Ensured compliance of “Definition of Done” for each user story delivered by the development team.
●Reviewed functional changes on stage environment to provide sign-off before production release.
●Reviewed test cases written by the team in TestRail.
Market Insights Platform
Client
CLEAResult
Client is a leading provider of Energy efficiency solutions to Utility companies throughout the United States.
Duration
January 2019 – September 2021
Project overview
Project involved in collecting data from varied sources for lighting products, household appliances, and HVAC systems to provide actionable insights using complex statistical regression models that will improve the efficiency of Residential Lighting programs.
Technologies
MS Visio, Draw.io, Balsamiq, JIRA, Trello, Confluence, ServiceNow, MS SQL Server, Azure
Roles
Product Owner / Business analyst
Responsibilities
●Responsible for gathering and analysis of requirements for the new system.
●Proposed different solution approaches for achieving a particular functionality and helped the client in final decision making.
●Worked with product and client stakeholder to define personas for the market insights platform based on their specific journey across the product suite.
●Communicated requirements to the designers and facilitated preparation of mockup screens.
●Created functional requirement documents and user stories.
●Led show-and-tell meetings once every two sprints to demo all the functional stories delivered by the development team to the client.
●Worked with the product team to ensure two sprints’ work was ready for the development team in the form of a prioritized backlog.
●Reviewed implementations by the technical team to ensure all requirements and specifications are met.
●Reviewed user acceptance testing (UAT) test cases and facilitated UAT.
Statistical Process Control
Client
InfinityQS
Client is focused on developing a multi-tenant web application for statistical process control (SPC) services to leading manufacturers across industries with domains such as pharma, defense, FMCG, aviation, food, and beverage.
Duration
November 2016 - December 2018
Project overview
Project involved the creation of a multitenant system that had multiple subsystems which included automated data collection and analysis during the manufacturing process and assisted in real-time process improvement decisions.
Technologies
Lucid Charts, MS Visio, Snagit, FlairBuilder, JIRA, MS SharePoint, MS Office Suite, Power BI, AWS
Roles
Product Owner / Business Analyst
Responsibilities
●Gathered and analyzed requirements for the new system.
●Executed gap analysis of the existing system.
●Performed scope finalization with the client by taking requirement module sign-off.
●Performed data analysis, data profiling using SQL queries to eliminate incorrect and redundant data.
●Created UML diagrams such as Use-Case Diagrams, Activity Diagrams, and Sequence diagrams for the end-users and the business stakeholders to get a better understanding of the workflow of the system.
●Assisted QA team with Test cases, Test plans, Test scenarios to check the functionality of the product.
●Managed epics, user stories, bugs, tasks, defects as well as conducted sprints, monitored burn-up, burn-down, and velocity charts using JIRA along with Scrum Master.
Unified Fleet Distribution
Client
TTX
Client is a leading provider of railcars and related freight car management services to the North American rail industry
Duration
December 2013 - October 2016
Project overview
UFD is a comprehensive equipment monitoring and distribution system for all equipment that is currently managed by the client.
Technologies
C#, C++, ASP.NET Web API, ASP.NET MVC, JavaScript, jQuery, HTML, MS SQL Server, JIRA, FlairBuilder, Draw.io, MS SharePoint
Roles
Lead engineer, then later as Business analyst
Responsibilities
●Assisted in creating a product roadmap, breaking down the Epics into User stories with the product owner.
●Participated in Scrum ceremonies like Backlog Refinement, Sprint Planning, Sprint Review, Daily Stand-up meetings, and Sprint Retrospective.
●Used Confluence for sharing vital information and allowing collaboration across the team.
●Conducted UAT and addressed concerns of users.
●Worked in Waterfall Methodology and extensively participated in SDLC and STLC phases.
●Maintained communication with developers and testers to ensure that they are in alignment with the requirements.
●Performed analysis of technical complexities and provided recommendations for handling them.
●Conducted impact analysis of new requirements.
●Involved in design and development of new feature-sets.
●Ensured continuous delivery for internal releases during a sprint and rollout to the production environment at the end of the sprint.
●Involved in offshore – onshore coordination.
MSME Accounting Platform
Client
Haufe Group
Client is a German leading manufacturer of software products that help users bring order to their business and personal finances from bookkeeping through retailing and taxes.
Duration
January 2011 - November 2013
Project overview
Project involves development of a Financial Accounting desktop application to be used by small business firms to simplify their accounting tasks and analysis. It includes features like managing clients/employees/vendors, creating, and linking transactions, generating reports and graphs to analyze data, etc.
Technologies
C++, C#, VB6, Win32, MFC, XML, XSL, HTML, CSS, JavaScript, Bootstrap, Microsoft SQL Server
Roles
Software developer, Lead engineer
Responsibilities
●Requirement analysis and high-level design documentation.
●Development of a new feature-set.
●Responsible for ensuring code quality of the development team.
●Involved in peer code reviews and overall code reviews for developers in a team.
●Interact with various stakeholders of the client.
●Responsible for managing the team of 6 developers for 3 years.
●Mentoring new resources in a team for technical guidance and business domain.
●Managed and worked on incident tickets during the project's rollout and maintenance cycle.
107 Plaza Drive
Woodbridge NJ 07095
adz3pz@r.postjobfree.com
LinkedIn – Preeti Sinha
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