Jamilet Mercado

Jersey City, NJ ***** • 917-***-**** • adz3p2@r.postjobfree.com

Professional Summary

Results-driven real estate agent with a proven career in new development leasing and residential client services. Reaching and exceeding company goals with extensive local market knowledge, along with strong agent relationships built within the brokerage community. Focused on leveraging my past experience to provide value and substance to a growing organization.

Skills

Microsoft Office Suite & Google Suite

I Love Leasing, Yardi, On-Site.com, REO

Bi-lingual Spanish & English

Lasting agent & client relationships

Dedicated team player

Appointment setting & time management

Work History

Leasing Associate (Sven), 01/2022 to Current

Durst Organization – New York, NY

Responded to inquires, scheduled and provided property tours Directed application process through completion for international and domestic clients Collaborated with leasing director on pricing, marketing, and concession strategies Worked closely with my existing broker network and established new relationships in the community to increase activity

Conducted broker office tours to 20+ agent groups at a time Collaborated with property management to respond and resolve current tenant issues Leasing Professional (800 Sixth), 08/2021 to 01/2022 Greystar – New York, NY

Toured property with prospective tenants and provided wealth of information in regards to its key features Provided market analysis to assist with pricing and concession planning Managed and maintained pricing grids and inventory Generated daily and weekly traffic reports

Developed and nurtured broker relationships within the community Leasing Agent (Kips Bay Court), 02/2019 to 08/2021 Beam Living – New York, NY

Successfully leased apartments across a three building community with over 800 units Generated leads through agent/broker reach out

Managed pre-set appointments set by a call-center

Resolved closing obstacles by working with vendors; Obligo, Insurent, & The Guarantors Partnered with short-term living companies; Blueground & Zeus Living Analyzed market conditions and researched comparable buildings to assist management in determining pricing and incentive offerings

Drafted riders and lease agreements using internal and third party software tools Worked closely with all departments in property management to ensure the best tenant experience post lease signing through renewals

Leasing Associate (Jackson Park LIC), 04/2018 to 11/2018 Citi Habitats New Development – New York, NY

Managed broker and client relations throughout the rental process Averaged 35-40 closed lease transactions per month Conducted building and amenities tours on an individual and group basis Established strong relationships with outside agents from various brokerages to encourage repeat business Utilized CRM (Yardi) for client document preparation Drafted leases and coordinated the closing procedures Educated myself on competitors pricing, availability and incentives Worked with the on-site team to facilitate a smooth client experience Licensed Leasing Representative(507 West Chelsea & Tower 28), 09/2017 to 03/2018 MNS, Real Impact Real Estate – New York, NY

Working within a team environment, completed lease-ups for the cities most prominent developers Provided building tours highlighting the development, it's amenities and surrounding neighborhood Used CRM to follow up with brokers and clients

Organized Excel sheet used for management stacking reports Tracked building marketing on various web platforms to ensure proper advertising policies Informed management of any quality control issues within apartments and buildings Maintained knowledge of competitors inventory and incentives Licensed Leasing Representative (StuyTown), 05/2017 to 09/2017 Stuyvesant Town – New York, NY

Engaged with 80+ leads per week via phone,email and walk-ins Exceeded managements goals closing an average 40+ clients per month Scheduled multiple client tours each day

Maintained a follow-up system through the use of a CRM to secure referrals and track lead conversion Reviewed leases and financial terms of the transaction with clients Managed heavy flow of paperwork and cooperated with the accounting department on invoicing Followed up post-closing to ensure smooth and seamless move-ins Licensed Real Estate Sales Agent, 01/2014 to 05/2017 Citi Habitats – New York, NY

Successfully initiated, managed and grew a sustainable real estate business within one of New York city's top brokerage firms.

Consistent top 10 producer monthly in GCI office-wide Developed and implemented self-marketing and branding campaigns to generate internet driven leads. Cold called condo, co-op and building owners to gain exclusives for both sales and rentals. Performed buyer, seller and renter consultations to determine their motivating factors and identify the decision makers to the purchase.

Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.

Conducted open houses and broker functions to drive business to exclusive listings. Used various CRM's to maintain a strong referral network. References

Available upon request

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