Business/IT Program/Project Manager

Pharmaceutical/PBM /Life Sciences Cybersecurity Disaster Recovery Compliance (OEC, Governance, Regulatory, and PBM) Communications Integrated Marketing Solutions Strategy Implementations Regulatory Quality Assurance Supply Chain Clinical Trials PMO Managed Services Change Management Enterprise PLM

Dynamic, creative, results driven leader & contributor with many years of success developing & executing effective integrated project communication plans. Strong background ensuring consistent messaging. Considered a “step-up employee.” Planned communication with Stakeholders on weekly basis. Driven problem investigation to offer solutions for resolution.

Successful project manager, defining benchmarks, timelines, & meeting business objectives within budgetary & timeline requirements within a multi-stakeholder environment with the ability to work in Waterfall, Agile, Iteration, Scrum, & Hybrid methodologies. This includes Records Management, Documentation, Communications & Training.

Effectively communicates with consultants, technicians, internal & external clients. Effortlessly work with senior management, sponsors, & stakeholders.

Excellent systems, tools, and business process re-engineering focused on process improvement techniques.

Excellent leader & collaborator with a reputation of demonstrated success of effectively communicating, negotiating, & building positive working relationships within all levels of the company. Assist in continuing to develop & implement standard project management process methods, & SDLC

Solid background in SharePoint over the last 13+ years including building, owning, managing & implementation at several companies.

Successful execution of IT General Controls documentation including System Development, Acquisitions & Implementations; Personnel/Organization; Program Changes; IT/Business Policies & Procedures; & Samples/Screen Shots.

Skilled financial acumen & content producer, offering a wide range of skills able to promote & communicate strategy & materials, including integrating traditional & emerging media with internal & external messaging.

Management Oversight in many areas incl., Software/Hardware (Applications as well as Asset), Contract (invoicing & compliance), project invoicing.

Trained & quarterly certified in many Pharmaceutical/Manufacturing regulations/requirements. For example, life cycle requirements for medical device software, FDA Quality System Regulation for medical devices, GMP, GDP, QMS requirements for Regulatory purposes, LIMS, COTS, Clinical Trials, Medical Device, Risk Management, & CIA training incl. CFR Title 21 parts 11 & 820, ISO 13485, 304B programs, Medicare Part D Marketing Guidelines & Compliance, & 508 Compliance.

Develop trade promotion materials (sell sheets, educational materials, etc.); Facilitate exchange of information (competitive, inventory, product quality, etc.); Build relationships with cross-functional partners, including Field Marketing, Commercial Planning, Sales, & Distributors; Partner with Commercial Marketing Team on implementing on & off-premise promotions; Successful implementation of marketing programs as defined in the brand plan; Lead consumer activation & implementation of social media plan including content development

Provide ongoing marketing program information & stay abreast of brand needs with regular touchpoints in core markets

Possess extensive experience in pharmaceutical labeling including NDC, UDI, EUDI, FDA regulations, as well as significant experience with the Sunshine Act/CMS government regulations specifically in OEC/Risk/Compliance monitoring/management/audit through multiple pharmaceutical vendors specific to Transparency.

Successful Program/Project Management through the 47 processes by knowledge area & process group. Successful Trainer/Auditor with strong Compliance & BA/BSA experience.

Cloud experience with Microsoft Azure (Preferred over AWS), Amazon Web Services (AWS), Google Cloud Platform (Utilized through School).

Adobe Analytics, Adobe Experience Cloud, Adobe Experience Manager, Advisory/Business Services, Aggregate Items for Charging, Banner Advertising Analytics, Power BI, Tableau, Bill Inquiry Handling, Billing & Revenue Management, Charging, Communications, Create & Assess Customer Bill Inquiry Reports. Database Marketing, Deep Learning, Devices / SPM, Email Marketing, Google AdWords, Hi - Tech, IT Consulting, Microsoft R Open, Online, Online Marketing, Perform Rating, Python, Python Bokeh, Python Seaborn, R Statistical Package, R Studio, SAS, Salesforce Marketing Cloud, Search Engine Marketing, Search Engine Optimization, Track & Manage Customer Bill Inquiry Resolution, Vertical Response, Web Strategy, Yahoo Search Mktg (Overture), iPython & JIRA.

Core Competencies

Consummate Cross-Functional Collaborator & Impact Leader

Budget Management/Forecasting

Proactive Solution Provider

Issues Management

Risk/Issue Log

Sunshine Act SME

GCP for Clinical Trials (OJT)

Product/Project Launch

Portfolio Management/PLM

OEC/Risk/Compliance monitoring/management/audit

GDP SME

eContracts

Vendor/Agency Management

UAT scripting & testing

Initiation through Implementation

Tableau

Communications

SQL

SOW compliance

SDLC/PLM/PDP/CSV

SOX 404 IT

Training

UDI/Labeling/Branding

CLM/CRM

Change Management

Strong Presentation Skills

SFDC/Veeva CRM, Vault, & RIMS

IT Audit & Compliance

Business Analytics

Windchill

Data modeling

Siemens

APLM

AQC/AQC VERA

SAP inventory

Cognos/Oracle/SAP ERP

Smartsheet/Monday.com

Education/Professional Development

PMI Chicagoland Chapter, Chicago, Illinois USA

2017 Spring Mentorship Program

Comnet Group Inc., Lake Forest, Illinois USA – organization paid for certification exams, working out solution for scheduling

Six Sigma Green Belt – 04/2016 (certification exam date pending)

Project Management Professional PMP –04/2016 PM Certificate (PMI certification exam date pending)

Advanced Computer Training, Glenview, Illinois USA

Agile/Scrum Master’s Certification Series – 10/2014 CSM Certificate (PSM certification/licence pending)

Business Analysis Series - 2014

College of Lake County, Grayslake, Illinois USA

Project Management Professional Series - Completed 2012

Master’s Certificate Lean Essentials - Completed 2011

Phlebotomy Technician - Completed 2009

Columbia College of Missouri, Lake County, Illinois USA

Bachelor of Science, Management Information Systems & Computer Information Systems – Attending 10/2014 (24 credits remaining – dual degrees)

Master of Business Administration – Completed 2008

Bachelor of Science, Business Administration: Finance, Marketing, International Business, & Management – Completed 2007

Magna Cum Laude, Alpha Lambda National Honor Society, & Dean’s List

Associate of Science, Business Administration – Completed 2006

Professional Affiliations

Project Management Institute (PMI), Newtown Square, PA (Global Headquarters), Chicagoland Chapter – Member # 2510543

Professional Experience

Abbott Laboratories, Abbott Park, IL USA April 2022 – June 2023

Project Manager – Abbott Pandemic Defense Coalition (APDC), Infectious Disease Research Reason for Leaving: position eliminated/mass layoff

Core Diagnostics ADD

Project Management: Responsible for creation & management of APDC contracts logistically & financially, to include development & implementation

strategy for tracking APDC research agreements, milestone progress, payments, & external communication of results in posters & papers. Host

monthly calls with APDC partners regarding logistics, case-finding & testing of samples in discovery & serology to result progress & external

activities. Secure shipments of equipment, “On-Market” & Research Use Only or RUO” test kits, consumables, and accessories for global APDC

sites ensuring Regulatory requirements for each host country to secure Ministry of Health approval, FDA export permits & host country permit submissions

& approvals are in place to ship & research local diseases affecting the global population. Manage global multi-site Partner meetings including T&E

for Abbott personnel & APDC partners. Additional CDC, BIS, and client submissions for “RUO” testing materials. Improved the current

benchmark of 6 months (from request to shipment) down to 2 months for molecular and serologic test deployment for “RUO” test kits.

Cognizant, Greater Chicago Area, IL USA February 2019 – April 2022

Manager – Projects Life Sciences Reason for Leaving: FTE with Abbott

(Abbott -PDA Architect Enumeration, Abbott -PDA PM Multiple GxP projects, CCB-IoT-Product Engineering PLM Agile)

Client : Abbott., Waukegan, IL USA

Business Partner: – Pharmaceuticals/Life Sciences - IT Operations

Project Management: Cybersecurity IT PM – Structural Heart (Med Dev)

Architect Strings Notes Database Migration (ADD)

Rave Upgrade (Vascular)

Manager – Projects/Senior Data Scientist (CDB-AIA-BAI-Data Science Analytics-CI)

Client : Takeda., Deerfield, IL USA

Business Partner: – Pharmaceuticals/Life Sciences - GIBU Global Enhancement

Project Management: Strong Experience Global LS domain.

Senior Consultant August 2016 – March 2017

Veeva Project Manager Customer Experience – ACP/Metabolics/HCV/Neurology/Oncology Reason for Leaving: Project Fulfilled

Client: AbbVie., Mettawa, IL USA

Business Partner: CA&O – Customer Experience Digital/Print Marketing

Project Management: Responsible for the planning & coordination of multi-year PBM/PLM Compliance, Veeva ISA, Email, & 1st Pharmaceutical Remote Selling iRep projects for the Marketing & Sales organization. Overall project management responsibilities across concurrent projects. Led multiple GxP projects in process in which I provided oversight, coordination & representation of status/progress to senior management with collaboration with cross-functional teams such as Brand IT, Marketing, Regulatory, Compliance, Legal, OEC, & IT. Facilitated the lead project manager role with hands-on responsibilities across initiating, planning, executing, CLM validation with Agencies, monitoring/controlling, closing processes & lessons learned. Strong focus on making launch date commitments to Brand Franchises & managed stakeholder expectations regarding iReach program deliverables during each project. Collaboration with & use of Veeva Vault & Veeva CRM for Sales Force iPads. Participated in Agency onboarding for Veeva certification & AbbVie HTML5 coding & other requirements.

Senior Consultant February 2016 – April 2016

Business Systems Analyst, BI/IT Reason for Leaving: Project Fulfilled

Client: Akorn Inc., Lake Forest, IL USA

Business Partner: Information Technology

Project Management: IT supported data mining/analysis relaying to Advanced Warehousing, PBM, sales data, chargebacks, revenue recognition, returns, accruals, etc. via JDE E1 9.1, SQL, Access, OBIEE, & other EDI systems. Programming via HTML & VB Script. Management of SharePoint site. Usage of Salesforce.com. Researched JDE compliance of shipments/returns when system administration failed.

Contractor/Consultant July 2015 – November 2015

Senior Information Technology Project Manager Reason for Leaving: Project Fulfilled

Client: Horizon Pharma USA Inc., Deerfield, IL USA

Business Partner: Information Technology

Project Management: Lead role responsible for strategic alignment of business processes & IT department. This includes analyzing existing processes, identifying processes for improvement, suggesting solutions integrate new or updated processes & provides leadership on future use of technologies & business process improvements. Creation of System documentation including but not limited to architectural design flow, BRD’s, technical specification requirements (both in-house & vendor supported), change control, data mapping, & process flows for HRIS systems, Executive Stock/Compensation systems, Sales, PBM & Aggregate Spend (Sunshine Act) Compliance to identify master data relationship, system ownership, users, future iterations/implementations/interfaces, as well as any administration gaps in process flows or configurations. Project Management of company Employee Information System (EIS), GxP Projects for US & EU requirements, Oracle Taleo Learn system, Sales Operations software, Equity Stock Compensation automation & implementation of new ESPP/PSU engineering, & Aggregate Spend compliance & data feeds. Creation of company standard documents. Use of Salesforce.com & Javelin™. Worked with IT Direction on SAP implementation into all Businesses as well as bridging the gap between IT and Businesses.

Contractor/Consultant November 2014 – March 2015

Commercial Technology Business Systems Analyst Reason for Leaving: Projects Fulfilled

Client: Astellas Pharma Inc., Northbrook, IL USA

Business Partner: Office of the Compliance VP Global & Privacy – Aggregate Spend Investigations & Audit

Project Management: Technology Lead regarding Expense Manager (EM) reporting/testing (data management tool from which compliance reports are generated). Specific responsibilities include running ad-hoc analysis, UAT passed through Legal, Regulatory, OEC Compliance reporting of system changes, updates, bug fixes, enhancements, & deployments configured in system and run through sandbox before implementing into production. Reporting issues to vendor and/or data analysts via the aggregate spend data collected on HCPs/HCIs/HCOs regarding CMS Sunshine Act & identifying potential data gaps in EM - POC with Health Market Systems (HMS) on IT side for the Business team collecting spend data from various sources then aggregated in EM for Sunshine Act & PBM contracts.

Project Manager – Medium Impact Implementation – IT Portfolio Management July 2014 – October 2014

Client: Allstate, Northbrook, IL USA Reason for Leaving: Projects Fulfilled

Business Partner: Allstate Technology & Operations – PMO – International & Domestic

Project Management: Global Project Team Lead ATO Portfolio Management Report Standardization & tactical consultant on DCIO/Officer reporting framework, decision matrix for support tools, & dashboard development for all IT Portfolio Managers responsible for creating processes, Governance & Strategic tools used to plan, create, assess, balance, & communicate the execution of the IT portfolio of projects driving supply & demand management resource utilization, & metrics across all lines of business & technology teams . These initiatives were a direct result in the corporate change in the future state of Portfolio Management evaluating new initiatives against the overall strategical direction of the company & bring awareness to interdependencies for leadership decisioning. Led standardization initiative through the requirements analysis, design, configuration, implementation, testing, & launch/evolution phases including mapping out future iterations & enhancements for automation. Successfully brought 29 reports produced by individual Portfolio Managers to an end of life with the new tool. Project brought through Waterfall/Agile/Iterations.

Contractor/Consultant February 2013 – May 2014

Senior Analyst – Incentive Compensation Implementation, Sales Analytics/Finance/PMO Reason for Leaving: Projects Fulfilled

Client: Follett School Solutions, McHenry, IL USA – Print Distribution/Supply Chain

Financial Project Management: Authored & managed organizational policies & offering decision support to deal with the compensation & commission issues for the Sales employees. Defined & documented strategic consolidation of business practices regarding incentive compensation across business units/silos to be governed under one umbrella operating as a single entity while anticipating & measuring integration of new scopes. SME regarding the implementation of the Incentive Compensation Tool (ICM - includes decision making on structure, UAT testing, SAP CRM, ERP, GDP, & Compliance utilized to access former plans, commissions, claw backs, SPIFFs, rebates, disputes, etc.). Authored job aids for the production environment of ICM, business requirements, UAT testing documentation, Strategic Product Bonus Goal reporting/alignment structure improvement for wage structure into the different wage components across compensation plans including field communications. Monitoring the compensation calculator structures along with identifying the areas of improvement. UAT Testing. FLSA & DOL comparisons for hourly sales staff & implementation. Quota & territory planning. ROI/Profitability analysis against SPIFF & budget requests. Dashboard report modeling.

Financial Support II - Transparency/ Senior Systems Planning Financial Analyst

Client: AbbVie, North Chicago, IL USA – Manufacturing/Distribution/Supply Chain/PBM

Business Partner: Financial Compliance Transparency Team (HCP/HCO – Speaker Programs)

Project Management: SME regarding Updates/Standardization/Release/Submission of Transparency Procedures to OEC (Federal & State Government Compliance Auditing/Reporting utilizing OPPF) including Corporate Governance benchmark documentation regarding Sunshine Act, Third Party Vendor Monitoring & Cutover – Speaker Programs, IRO Audit Prep, State Spend SharePoint Owner, CIA Comparison (Q3), Creation of Job Aide/Guidelines/Process Flows, Weekly Conference Calls with Third Party Vendors – incl. Documentation of Calls. UAT Testing.

Business Partner: Planning Systems & Strategic Initiatives, International Commercial Operations – International Currency Conversion in SAP & Excel.

Project Management: Updated June LBE Validation Protocols; conducted International June LBE testing/tabulated results. UAT Testing. Creation of Job Aide/Guidelines/Process Flows.

Business Analyst IV - Business Law Division

Client: Wolters Kluwer, Riverwoods, IL USA – Print Distribution/Supply Chain/Implementation Reason for Leaving: Projects Fulfilled

Project Management: $50MM high growth commercial online & commercial portfolio with analysis, reporting & KPI’s.

Achievement: Recreated template files for accounting accuracy & automation. Managed PeopleSoft data migration to SAP.

CDW, LLC, Mettawa, IL USA – Distribution/Supply/Chain, Implementation/Retail February 2011 – December 2012

Sales Optimization Analyst/Corporate Sales Forecasting Reason for Leaving: Restructuring

Advanced Technologies

Business Analytics: Implemented new & improved processes/policies for 23 offices averaging $2.73B annual segment product/services sales. AT Program positioning through developed metrics used to determine inefficiencies & areas for improvement (high value dashboards reflecting Impact to P&L/increase in revenue). Worked with employee data sets to review & analyze ways to increase employee attrition by determining employee value. Removing the fishing expeditions – over saturated data or data that is reviewed but the results aren’t utilized). Elicited stakeholder feedback an input through monthly business reviews & training sessions. Boosted efficiency & stakeholder satisfaction by streamlining processes/reports/dashboards. Implemented automation of standard dashboards for pipeline, sales, financial, commission & headcount metrics by location. Defined the scope & goal of new projects, including new hire sales commission process & draws/clawbacks. Generated weekly, monthly, quarterly, YTD, & annual, planning reports & analysis on key business product and service metrics (Revenue, Gross Profit, Gross Margin, Utilization, SPIFFs, Rebates/special pricing programs, etc.), as well as identifying & developing new reports. Produced weekly/quarterly/annual forecasts & predictive analysis for all CDW based on individual private & public segments $9.8B annual business. Manipulated data using queries, conditional formatting, pivot tables, pivot charts, OLAP cubes, formulas, & macros. Compliance with DOL standards. Financial/trend analysis of coworker & customer accounts by fiscal year/brand/manufacturer/Advanced Technology/Core. Began moving into Mexico & Canada selling space with strategy meetings & analysis.

Special Projects: Collaborated with PMO team & IT Development to announce a new tool rollout, enhancements, or other pertinent information using VOD's, Sales Newsletters & wiki blogs. Automated Forecasting via email downloads into Access file. Newsletter for Advanced Technologies team, Quarterly production of Executive Committee Deck & Board Documents. UAT Testing.

Achievements/Project Management: Consumer – Solutions & Goods: Automation of reporting while maintaining SOX compliance; led monthly training sessions with Field Sales Management team; designed annual goal template modeling. SAP BO, BI, CRM, & GRG – Modeling.

Walgreens Co., Deerfield, IL USA – Distribution, Implementation/Retail March 2010 – February 2011

PBM Pricing/Finance Analyst, Contract Compliance Reason for Leaving: Recruited by CDW

Managed Care Pricing, Analytics, & Contract Compliance

Business Partner: Pharmacy Benefit Management Contracts/Small Business Sales/Compliance Teams

Business Analytics: Identified "bottlenecks" & implemented new & improved pricing models/reports for State & Local Government (Indigent, Prison, State Hospitals, etc.), Uninsured Businesses, individual projects, & the like. Developed recommendations & forecasting tools to identify new financial impacts of programs to help. Determine future direction of a rapidly growing business. Worked with State & Nationwide payment programs such as Medicaid, Medicare Part D, Ryan White, Survivors of 911, VA, etc. Created, maintained & enhanced tracking systems to measure performance for Retail, Mail & Specialty Pharmacy.

Special Projects: Conducted quarterly Compliance Deficiency analysis (GRC) & provide results matrix for Walgreens top-tier contracted & PBM Clients. Analyzed actuals vs. fiscal budget for four top 20 Payors & developing a Payor rolling forecast (slide deck) for Senior Leadership.

Achievements: Created monthly Drug Trend Analysis providing High-Level & detailed matrix results. Review RFP/RFI contract bids in PBM aligned to pricing.

Contractor/Consultant October 2009 – March 2010

Business Intelligence Analyst – Marketing - Manufacturing/Distribution/Retail Reason for Leaving: FTE role with Walgreens

Client: Siemens Building Technologies, Energy/Environmental Solutions, Buffalo Grove, IL USA

Achievements: Built Client database with competitive intelligence data linked for past 10 years showing all sales, enhancements, changes, growth, & needs in the Energy/Environmental Solutions Division by bringing six different systems together by one commonality to utilize moving forward as a benchmark for future sales & marketing tool utilizing 6 different systems incl. SAP, Oracle, Excel, SharePoint.

Senior Business Analyst – Sales & Finance - Manufacturing Reason for Leaving: Project Fulfilled

Client: VTech Electronics, Arlington Heights, IL USA

Business Analytics: Financial planning utilizing SAP ERP, CRM, BO, & BI analysis of Sales & Finance operations, incl. preparation of account proformas, working with Sales teams on customer approved contract terms changes. Compiled & analyzed P&L & Market Share data. Created sales budget working with sales teams to ensure accuracy on monthly basis.

Achievements: Built models & information sourcing paths for optimizing the sales/operations/marketing. Designed analysis dashboards to track Special promotions & Sales lift, trade & markdown allowances. Created & implemented a new process for approving, tracking, & troubleshooting customer monthly open order/shipment status reports for Senior Leadership.

Cisco Systems, Inc., Chicago, IL USA – Manufacturing/Distribution, Implementation January 2005 – June 2009

Business Analyst – U.S. & Canada Theater Field Sales/Web Content Manager Reason for Leaving: Position Eliminated due to

Commercial Operations economic downturn

Business Analytics: Daily quantitative analysis of sales crediting & commission analysis for 22 Account Managers, plus Leadership. Drove front-end automation of daily sales crediting ($500K+). Investigated & corrected improper sales credit assignment through root cause analysis. Goal-to-Commission (G2C), sales performance, & quota analysis. Managed weekly forecast, pipeline, & reporting of sales by region. Designed decision models & dashboards to analyze sales bookings, yield, & revenue data for improved sales forecasting & profitability (financial reporting to include cost benefit analysis, P&L, trending, & results analysis for fiscal month, year-end, with Point of escalation on territory, account, & sales crediting activities).

Special Projects: Annual auditor (sandbox and production) & trainer for systems, tools, & process utilized to apply the sales model to existing sales hierarchy & compensation tools including Salesforce.com implementation with Black Box converting from eSales – weekly troubleshooting offering solutions to immediate needs of the Business) as well as UAT testing for bug fixes, enhancements, & system administration updates. Maintained customer and user accounts in connection with IT.

Print Marketing: Budget management (financials with SIM costs as well as fixed & variable assets), account profiling, event planning/trade shows, & creative support effectively reducing budget costs 5% quarterly while maintaining SOX compliance. Conducted analysis & interpretation of monthly variances & trends between budgets, actual & prior results to develop projections & forecast.

Project Management: Worked with BDM to create Inside Sales Program & develop it within the Commercial community (also in Salesforce.com). Built sales database by designing statistical model to analyze bookings & make recommendations for field sales team that improved tracking & analysis reducing errors in sales crediting by 20%. This sales database included Cash Flow, DOL, NPV, IRR, & ROI analysis, win/loss reporting as well as competitive sales trends of territory & select capital commercial accounts. Trained other markets on how to build out this model. Priced deals utilizing customer RFI/RFP/RFQ's to build BOM's & acted as a control during the deal/pricing process to all parties involved, including updating & reloading BOM's, attaching capital leasing, OIP, rebate options, & get-well plans into model. Led team of analysts across US/Canada Theater to train other analysts on Excel & Business Objects through VOD's, Brown Bag Sessions, & maintained a repository of canned reports (EXBOX). Created marketing initiative for M.A.R.S. Security System that yielded multiple sales & contacts for the Special Segment Team.

Contractor/Consultant June 2004 – January 2005

Senior IT Finance Business Analyst Reason for Leaving: Projects Fulfilled

Client: Hewitt Associates, Lincolnshire, IL USA - Consulting

Business Analytics: Developed financial reports for PBM forecasting, cost benefit analysis, trending, & results analysis for fiscal month, year-end, & fixed asset accounting. Created NPV, IRR, discount cash flow, & ROI models for evaluating financial implications of new products & investments & provided recommendations to senior management. Assisted with audit schedules for external auditors & acted as a liaison between the department & auditors.

Cardinal Health, McGaw Park, IL USA – Manufacturing/Distribution/Supply Chain/R&D July 2002 – June 2004

Marketing Project/Product Coordinator (Sales) Reason for Leaving: Corporate Restructuring

Respiratory Care Products & Services

Print Marketing: Implemented product release database for various respiratory product lines including profit analysis by brand. Developed product competitive analysis frame, ROI forecast model, & assisted with domestic & international marketing programs. Maintained various systems & reports to manage competitive intelligence & PBM. Coordination/development/execution of conventions, partner forums, sales training events, marketing campaigns, trade shows & advertising campaigns including processing lead forms, strategy, on-site coordination of events, product launches, & contract negotiation.

Project Management: Drove service to government purchasing programs that generated strong revenue growth for business unit. $900K of expanded international sales in the Pac Rim in initial quarter. Goodwill Maximized. Key contact for new brand initiative for respiratory catalog of products. Sales Point of Contact for Premier GPO database coordinating/resolving contractual, ordering, sample allocations & rebate matters. R&D coordination for rebranding initiative (labeling, seven language translation per product, multiple business unit approvals, documentation, process updates when Allegiance was bought out by Cardinal Health) ensuring GRC/GPDR (EU). Led market research initiatives. Troubleshoot FDA inquiries/recalls, shipping & launch dates supporting Marketing team.

Business Analytics: Liaised with finance & supply chain to streamline sourcing procedures to establish a supplier database for optimal manufacturing & distribution cost structures.

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