Multi Line Communication Skills
Resume:
LAURA JUAREZ
Plano, Texas 75024
adz3nc@r.postjobfree.com
Objective: To work in an office environment that will utilize my legal Receptionist Administrative and Communication Skills.
Experience:
11/2021- 07/2023
Legal Bilingual Receptionist Law Office of KoonsFuller Dallas, Texas
* Strong Communication Skills.
* Answer multi-line phone system.
* Strong multi-line phone system.
* Greet, announce, and welcome scheduled visitors, upon arrival.
* LMS- Enter Attorney Billing Time.
* LMS- Enter Paralegal Billing Time
* Scan all incoming Paychecks to Billing Attorney and Accounting
* Strong attention to detail.
* Online Payments copy, paste and forward to the Billing Attorney & Paralegal
* Answer and email all incoming calls
* Restock Fridge in the Dallas Lobby Conference & Reception area
* In charge of Entering Client Payments.
* In charge of Processing Client’s Payments.
* In charge of ordering lunch for Mediation.
* Enter Repair Requests
* In charge of Ordering Lunch for Staff on Wednesdays
* Schedule Zoom Set Up with IT Support
* In charge of Conference Room Reservation.
* In charge of Conference Room Set Up.
* Scan, receive and forward all incoming Faxes.
* Validate Guests Parking
* Translation when needed.
* Activate Building Badges
* In charge of the Dallas Receipt Log Payment Invoices.
* Enter all Packages Invoice
02/2021 - 10/2021 Law Firm of Frenkel & Frenkel Dallas, Texas Intake Specialist / Receptionist
* Professional verbal and written communication skills.
* Excellent polished phone skills.
* Receptionist duties as assign.
* Answer-multi-line phone system.
* Greet, announce and welcome visitors upon their arrival.
* Enter Client’s Intake Personal Injury Information.
* Retain & Order Client’s Accident Police Report.
* Responsible to add and enter expense value.
* Responsible to enter Clients Vehicle Information.
* Scan and forward incoming faxes.
* Reserve Conference Room.
* Trustworthy, Reliable, Punctual & Dependable
10/2020 - 01/2021 Law Office of Aaron Herbert Dallas, Texas Bilingual Legal Receptionist
* Exceptional organizational skills with high attention to detail.
* Effective verbal & written communication skills.
* Answer multi-line phone system.
* Greet, announce and welcome guest upon their arrival.
* Screen all incoming calls.
* Scan all incoming faxes to their destination.
* Scan all incoming mail to appropriate destination.
* Schedule and reserve conference rooms.
* Enter and scan all incoming letters of protection request.
* Able to multi task in a fast pace environment.
* Reliable, oriented self starter, able to take initiative to begin & complete task.
* Strong work ethic, reliable, punctual, & dependable. 6/2019 - 03/2020 Power Brokers Dallas, Texas
Receptionist
* Excellent etiquette, polished phone skills.
* Strong Interpersonal Communication Skills
* Greet, announce and welcome guests upon their arrival.
* Answer and screen all incoming calls to their appropriate destination.
* Data Entry
* Lead Research
* In charge of ordering office and kitchen supplies.
* Enter all Lead Resource in Sale Force
* Strong Organization work ethic.
* Assist with additional duties as assign.
* Receive, sort and distribute daily mail deliveries.
* Trustworthy, Reliable, Punctual and dedicated.
* Maintain a professional appearance at all times.
* Professional Interaction with Partners, Clients, Vendors and Employees. 07/2016 - 11/2018 Texas Legislative Council Austin, Texas Bilingual Legal Receptionist
* Excellent Intellectual polished etiquette phone skills.
* Strong Communication Skills.
* Strong attention to detail.
* Answer multi-line phone system
* Greet, announce and welcome visitors upon their arrival.
* Professional Interaction with Clients, Vendors and Employees.
* Connect and Screen calls to appropriate destination.
* Strong attention to following employment manual policy rules.
* Strong in multi-tasking.
* Maintain a Professional appearance at all times.
* Strong work ethic, trustworthy, punctual, reliable and dependable.
* Reserve and Confirm Conference Rooms.
* Translation when needed.
01/2014 - 06/2016 Austin Travis Integral Care Austin, Texas Bilingual Receptionist
* Strong, verbal, written and Interpersonal Communication Skills
* Effective work with minimal supervision
* Answer multi-line phone system.
* Transfer and screen all incoming calls to their destination.
* Assist Adm. Assistant’s with additional duties as assign.
* Able to effectively multi-task.
* Greet, announce and welcome guests upon their arrival.
* Schedule and Reserve Conference Room.
* Update phone list.
* Receive, sort and distribute mail.
* Scan and log in all providers invoices.
2/2003 - 12/2013 Law office of Douglas Floyd & Associates Plano, Texas Bilingual Legal Receptionist
* Excellent Phone skills.
* Professional and Precise verbal and written communication.
* Answer multi-line phone system.
* Screen all incoming calls.
* Able to effectively multi-task.
* General office administrative duties.
* Assessing case potential and determining client’s case.
* Professional Interaction with Client’s.
* Organize Interrogatories and Discovery’s.
* Strong work ethic, reliable and dependable.
* Maintain a Professional appearance at all times.
* Strong attention to detail and organizational skills.
* Proven ability to effectively interface at all levels.
* Translation during client consultation.
* Entering payments and reviewing accounting.
03/2001 - 01/2003 Coleman Homes Allen, Texas
Bilingual Sales Assistant / Hostess
* Greet and welcome visitors to the model home.
* Maintain Professional appearance at all times.
* Effectively work with minimal supervision.
* Answer and screen all incoming calls to the Sales Team.
* Professional Interaction with Client’s.
* Showed floor plans and discussed options and upgrades.
* Asst. Manager in sales.
* Translation when needed.
01/2000 - 02/2001 Stern, Morgan & Miller Law Firm Houston, Texas Bilingual Legal Receptionist
* Excellent phone etiquette Skills.
* Answer multi-line phone system, screen all incoming calls.
* Maintain a professional appearance at all times.
* Greet, announce and welcome visitors upon their destination.
* Schedule appointments.
* Reserve and confirm conference rooms.
* Intake information by assessing clients potential case.
* Able to effectively multi-task.
* Translation when needed in deposition
06/1999 - 01 /2000 Dr. Soefer DPM Houston, Texas
Medical Receptionist
* Verify Insurance
* In charge of ordering Medical Supplies.
* Schedule Appointments.
08/1992 - 05/1999 Austin I.S.D. Austin, Texas
Clerk III
* Professional Interaction with Parents and work staff
* In charge of School Attendance
* Answer, Connect and Screen all incoming calls.
* Greet, announce and welcome visitors upon their arrival.
* Strong work ethic, reliable and dependable.
* Translation when needed in meetings and conferences. Education:
1982 - 1985 Graduated from Homer Hanna High School Brownsville, Texas 1985-1987 Attended Texas Southmost College Brownsville, Texas 1988 Interior Decorating Certificate Brownsville, Texas Reference: Available upon request
Activities:
Jogging, Tennis, Abstract Art, Decorating, Pottery Design and Reading and Interesting Novel.
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