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Customer Service High School

Location:
Sandusky, OH, 44870
Salary:
NA
Posted:
October 02, 2023

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Resume:

Taylor Hedberg

Sandusky, OH *****

adz3m4@r.postjobfree.com

+1-419-***-****

To seek employment with a company that lets me use my talent and skills to grow as an individual and with the company itself. To succeed in a stimulating and challenging environment. To gain further experience and knowledge from working in the medical field, customer service, insurance companies, and my experience with patients or people. Also in the process of getting my Life and Health insurance license. Work Experience

Referral Coordinator, Insurance Verification Benefits Coordinator, and Surgery Scheduler

Northern Ohio Medical Specialist’s Podiatry - Sandusky, OH May 2022 to Present

Working at NOMS Podiatry has broadened my medical skills and knowledge. I handle all the referrals coming into the office and will send them out when needed. I also keep updates with patient and the facility we referred the patient too, requesting progress notes exc. I check on CPT codes with diagnosis codes with insurance companies every day. I call about 30-40 insurance companies a day to see if certain durable medical equipment, radiology testing, in office procedures, outpatient hospital surgeries and ambulatory surgical centers are covered under the patient’s insurance plan. If a code requires a prior authorization, I handle the clinical office visit notes, and any additional information required for the prior authorization depending on the company that it will go through. If it requires a Peer to Peer, I will schedule that or an appeal. I figure out costs for the patient and let the patient know. If the patient wishes to proceed, I will schedule the appointment and let the clinical staff know. If an MRI, XRAY, CT scan or other testing is needed, I also check on that and schedule that for the patient. I schedule all the surgeries for the Podiatrists. I review the patient's information, including pre-surgical testing, the surgery date, post- ops, and how much the surgery will cost out of pocket with the patient. I then schedule the surgeries at the surgical center or at the hospital. I send out the orders of the presurgical testing to the patients desired location. I send the entire surgery packets including consents to the surgery center or hospital prior to the patient having surgery. I have access to many insurances' online portals, Trizetto, Availity and many more. I also fill out all the paperwork required for any type of benefit or surgery that is scheduled. Ophthalmic Technician

Parschauer Eye Center - 2500 Hayes Avenue Sandusky, Ohio 44870 May 2011 to March 2022

Getting patients in as efficient as possible to get the patient ready to see the doctor. Going over the patient's medical history, surgery history, current medications, and allergies. Checking the patient’s vision, pupil size, eye movements and running certain tests and measurements on a patient’s eyes. Checking eye pressure and dilating the patient’s eyes when required. Asking the patient if they are having any problems and relaying that to the physician. Working with a plastic surgeon and assisting in certain procedures once a week. Working with a Retina Specialist every Friday, numbing patient’s eyes for injections or lasers. Getting vitals and going over instructions on prescribed medications. Following safety protocols to reduce incidents or accidents. Rural Mail Carrier

United States Postal Service - Marblehead, Ohio 43440 March 2016 to October 2020

Multitasking while delivering mail, driving, and delivering packages. Carrying large and small packages. Organizing every piece of mail in the order of my route, along with packages. Organizing this every morning will ensure that everything makes it to the correct house or company. Staying on time with the route during the day to make sure everything delivered by the time the truck comes to pick up the outgoing mail without mistakes. Education

College Prep

Owens Community College

2009 to 2010

High School Diploma

Perkins High School - Sandusky, OH

1996 to 2009

Skills

• Ophthalmology Experience

• CPT Coding

• Insurance Verification

• Medical Scheduling

• Medical Records

• EMR Systems

• ICD-10

• Medical Coding

• Medical Billing

• QuickBooks

• Medical Office Experience

• Anatomy Knowledge

• Clerical Experience

• Vital Signs

• Medical Terminology

• Epic

• ICD Coding

• Transcription

• Patient Care

• Typing (10+ years)

Certifications and Licenses

Driver's License



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