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Customer Service General Manager

Location:
Bayou Vista, TX, 77563
Posted:
October 02, 2023

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Resume:

Hitchcock, TX ***** 281-***-**** adz3lk@r.postjobfree.com

CHAD FOLMAR

Self motivated, Hardworking and strong organizational skills, team leadership / mentoring finding new ways to streamline and improve tasks safely . PROFESSIONAL

SUMMARY

SKILLS ● Project Planning

● Coaching and Mentoring

● Forklift operator

● Supervision and Training

● Time Management

Performance

Improvement

● Team Player

● Safety Awareness

● Maintenance and Repair

GENERAL MANAGER 09/2022 to 04/2023

Custom Chemicals Services, Hitchcock, TX

PRESSURE WASHER 12/2021 to 09/2022

C&M Pressure Washing, Hitchcock, TX

WORK HISTORY

● Developed and implemented strategies to increase sales and profitability. Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Developed and maintained relationships with customers and suppliers through account development.

● Trained new employees on proper protocols and customer service standards.

● Interacted well with customers to build connections and nurture relationships.

● Assisted in recruiting, hiring and training of team members.

● Trained and guided team members to maintain high productivity and performance metrics. Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

● Reported issues to higher management with great detail.

● Implemented innovative programs to increase employee loyalty and reduce turnover.

● Used scrapers, brushes and cleaners to eliminate layered on dirt, mud, or debris.

● Answered customer questions on pricing, products, procedures, and materials used.

● Inspected washing tools, equipment, and materials daily for damage or needed repairs.

● Kept equipment in good working order and properly stored between jobs.

● Maintained clean and hazard-free work areas.

● Operated Type equipment safely and efficiently to meet specific job requirements.

● Cleaned wash equipment after shift and confirmed proper storage.

● Trained new employees on proper washing procedures and company policies.

● Cleaned windows, mirrors, headlights, taillights, and waxed, and power buffed exterior.

● Kept public pathways clear of safety hazards and spills with regular checks and attention. MOTORMAN 08/2016 to 12/2021

Helmerich & Payne Inc, Seguin, TX

WEED SPRAYER 03/2014 to 08/2016

Weeds Inc, Dickinson, TX

PIPEFITTER 01/2011 to 01/2014

Schwob Energy, Fort Worth, TX

● Cleaned walls and ceilings with special reach tools following regular schedule. Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.

Maintained and monitored mud pits and mud pumps during operations to detect unexplained pit level increases and decreases.

● Verified and recorded drilling fluid properties at regular intervals to report deviations.

● Weighed clay and mixed with water and chemicals to make drilling mud.

● Used iron roughnecks, tongs and slips to properly handle and connect sections of drill pipe. Performed preventive maintenance and basic repairs on workover rigs by checking fluids, hydraulic and transmission levels.

Performed housekeeping on rig floor by cleaning equipment and removing debris from rig stairs.

Used harnesses and platform climbing devices to position and align Type and Type elements.

● Used hydraulic clamps to tighten and loosen sections of piping.

● Completed common repairs and adjustments to maintain performance. Examined Type and Type safety equipment on rig floor prior to maintain safe operation conditions.

● Assisted with derrick assembly and disassembly.

● Checked pumps for excessive vibration by listening to operation and inspecting machinery.

● Inspected machinery components to verify safety and working condition. Formulated decisions on drilling practices to improve operational efficiency and prevent operational problems.

● Used proper PPE and safety protocols for personal health and safety of other staff. Maintained knowledge of equipment necessary to complete jobs, acquiring new skills and techniques.

● Cleaned and prepared equipment necessary for projects.

● Mixed paint colors and appropriate chemicals to complete projects.

● Monitored quality control and trends to report to job site supervisor.

● Treated areas with pesticides to alleviate bugs and other pests and destroy weeds.

● Cleaned or serviced machinery for operating efficiency using water, gasoline or hand tools. Inspected vehicles and equipment and performed minor repair work to maintain optimal functionality and longevity.

Followed safe work practices, which included fall protection and personal protective equipment.

Installed and maintained industrial piping fittings, valves, flanges and clamps to complete systems setup.

Fabricated pipe sections and components to specification using cutting, threading and welding equipment.

Installed new systems and connected piping to existing components by welding, bolting and threading.

GRANITE INSTALLER 04/2009 to 01/2011

True Blue Granite, San Antonio, TX

Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.

● Threaded pipes using piping machines.

Read and interpreted blueprints, diagrams and other technical drawings to determine best installation methods.

● Fabricated and installed screw pipe, socket weld pipe, and stainless steel tubing. Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.

● Measured, threaded, and cut materials to correct angles.

● Prepared granite by filling in chips or cracks and polishing surfaces.

● Operated equipment and tools to move, cut and seal granite slabs for kitchens and baths.

● Promoted customer satisfaction with top-notch service and support.

● Worked professionally with other tradespeople on successful, on-time project completion.

● Used specialized tools and equipment to cut, shape and install tile.

● Delivered excellent customer services, promptly addressing concerns and questions.

● Used power wet saws and tile cutters to cut tiles to specifications for projects.

● Used safe lifting, equipment and behavioral practices. Weimar High School, Weimar, TX

06/2005

TWIC CARD



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