‘’[Maribel Ortiz
Ozone Park, NY
Cell 917-***-****
Email: adz3kw@r.postjobfree.com
Dear, To Whom It May Concern
I’m applying for an opening position within your company that needs to be filled. I’m available
to share my skills and knowledge and obtain more as I work and grow with your company.
On reviewing my resume, you will see my motivation, eagerness, hard worker, wiliness to learn and be a team player. My availability will also be extended to work from home as well if the position demands or approve of it, I hope my knowledge is what you are seeking as a candidate for the position.
Work ability more than 23 years of experiences in customer service, office work, management skills, bilingual Spanish/English, communication skill, multitask and medical billing, Worker Comp., No fault, and Private insurance have also given my helping hand to the community. I am certain and confident I have the experience, and I’m ready to come aboard with your company and staff, I’m available for an interview.
Would like to take this time to thank you in advance for your time, interview and review of my resume.
Maribel Ortiz
Maribel Ortiz
Maribel Ortiz
Ozone Park, NY
Cell 917-***-****
Email: adz3kw@r.postjobfree.com
EXPERIENCE SUMMARY:
1/2021 – Present New York Life Insurance Company: Customer Service /Front Desk / Biller
Part-time home base and office answer incoming calls or return call, email f/u, make appt’s
for new policies, annual review, changes to policies payment reminders etc.
4/2019 – 7/2020 PMR OFFICE / Bayside Queen: Customer Service /Front Desk / Biller
Welcoming patients’ pre-chart, appt, copay, answering calls, calling attorneys assist. Doctor if
needed, office duty, billing Pvt, N/F and W/C claims.
3/2017 – 10/2018 TD BANK / Flushing Queen: Position: Teller 1 / Customer Service
Welcoming customers assisting with deposits, withdrawal, credit card, loans,
opening and closing store and acct’s, incoming and outing shipping operation, Maintaining
Sell Goal, LEI, most of all good teamwork.
9/2016 – 6/ 2017 PT Bayside Chiro / Bayside Queen: Medical Record Dept. / Customer Service
Serving clients No-Fault, Worker Compensation cases or mayor medical with regular
office duties with Epic program, answering email and faxes and more.
8/2014 - 10/2016 Valencia Bakery / Bklyn: Customer Service / Cashier/ Retailer / Manager Position
Ordering, delivering, and preparing partier goods, payroll, maintaining the business in
good standards, promoting products in Facebook, Email, calls or walk-In customers.
2/2012 – 5/ 2014 Dr Anna Berenstein / Woodside Queen: Biller /Front Desk / Customer Service
Providing front desk services duties. billing preparing primary and secondary claims
and following up.
SKILLS:
Software knowledge: MS, Medic II, Practice Fusion, Medisoft, Word, EMR, Epic, Medtrx programs.
Customer service/ Retail / Cashier / Salesperson: Bilingual Spanish, Light Typing/Xerox,
answering phones, email, mail, bookkeeping knowledge, Accounting, Scanning, ordering,
good service manor, organizer, Fundraiser, good salesperson.
Medical Field Knowledge: Medicare, Medicaid, HMO, Commercial, Private, No-Fault, Worker
Comp, preparing claims, Posting, collection, denials, Pre-authorization, prep chart and viral,
Referral, Scheduling appt.
Ability: Leadership, Friendly, team worker, High pace environment, Reliable, Punctual, willing to
learn new task, Multitask, Problem Solver, Management experience, volunteer work,
community work, work well with children,
EDUCATION H.S. Graduated
References Furnished Upon Request