Raul Laboy

**** ******** ***

Elmhurst, IL *****

Mobile 630-***-****

adz3ku@r.postjobfree.com

Profile

Diversified background in customer service and communication skills both

verbally and in writing. Absorbs new concepts easily and adapts to highly demanding

situations. Accepts new responsibilities, and meet changing needs without compromising

priorities. Exceptionally strong interpersonal and team work skills recognized for reliability

and getting the job done through persistence and a strong work ethic.

EXPERIENCE

Bar Restaurant Cofresi Guardarraya, Patillas, PR

(Restaurant Manager) (2016 to 2022)

Was responsible for improving efficiency and increasing departmental profits while managing the company's overall operations. oversee several elements in the restaurant, including hiring staff, operated the budget, and launched price promotions that could attract more customers.

Keith Shindler Law Firm Schaumburg, IL

(Manager of Collections) (2006 to 2016)

Lead the Debt Recovery team to manage the firm's debt collection service and acted for clients in debt recovery matters. Ensured that all written correspondence complies with company policies in terms of verbiage and frequency of contact.

ERS Collections Westchester, IL

(Collection) (2004 to 2006)

Organized and keep track of customer's outstanding debt accounts, contacting debtors to learn more about their payment status and negotiating payments and payment plans with customers.

GE Capital Barrington, IL

(Collection) (1998 to 2004)

Contact debtors and attempt to negotiate a payment plan or settlement for loans overdue on delinquent accounts.

Rent A Center Chicago, IL

Credit Manager) (1993 to 1998)

Maintain accurate records of customer accounts, and payments. Participate in local marketing initiatives to promote the store’s products and services. Oversee the maintenance of the store, ensuring it is clean, organized, and secured.

Skills: Microsoft Office, Excel, Problem-solving, Creativity, Leadership, Time management, Attention to detail and Adaptability.