Angela Owens

*** ****** ** *** ** Willow Grove, Pa 19090

267-***-**** adz3ki@r.postjobfree.com

Professional Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. EDUCATION

High School Di[ploma- June 2006

Upper Moreland High School

Cosmetology License- October 2021

Empire Beauty School

WORK HISTORY

GREEN TREE MORTGAGE

Sales Assistant Fort Washington, PA November 2012 – August 2015

● Handled customer inquiries and suggestions courteously and professionally.

● Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor.

● Answered constant flow of customer calls with minimal wait times.

● Answered customer telephone calls promptly to avoid on-hold wait times. PJW Restaurant Manager

Service Manager Montgomeryville, Pa August 2015-Present

● Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations.

● Driven leader with strong problem-solving and customer service skills.

● Dedicated to providing the highest level of service to customers and creating a pleasant work environment for staff.