Accounts Payable Customer Service

Melissa Brown

***** ********* **** ****** ***** *2

Watertown, New York 13601

315-***-**** ~ email: ***********@*****.***

Skills Summary

Knowledge of office practice’s, procedure’s, equipment

Excellent analytical, organizational and team work skills

Congenial and enthusiastic contributor and supporter of team goals

Proven ability to prioritize and handle multiple tasks in a challenging environment Education/Training & Computer Skills

University of Phoenix – Associate of Arts Degree – Foundations of Business (GPA 3.5/4.0) (2012) The Work Place, Watertown, New York – Bookkeeping (Certificate) (2006) Windows Vista / Windows XP / Access / PowerPoint / Word / Quickbooks / Quicken /Internet Research Employment History

Lowe’s Home Improvement, Watertown, New York (2000-2015) Kitchen Designer

Impressive customer service/communication skills, In-home consultation, field measures

Assist customers with product selection and payment, key source for screening new hires

Influential with increasing business margins of over $2K per month

Supervised and managed department for over ten years

Oversee decisions to department changes, merchandising, ordering, inventory issues

Assist with refunds, legal contracts for installations, cashiering White’s Lumber, Watertown, New York (2000)

Inside Support

Assembled/maintained logs for deliveries

Blue print take offs for road salesmen, quotes for contractors

Proactively checked accounts payable and performed collections

Extensive customer service, cashiering, multi-line phones, message taking

Ordering, correspondence to clients

84 Lumber, Watertown, New York (1997-2000)

Accounts Payable/Receivable

Maintained and collected on accounts payable and receivable

Assisted two outside sales representatives with phones and customer contact

Blue print take offs, bid consultant to contracting firms, worked with State bid officials

Followed up on deliveries / checked in vendors, shipping/receiving, assisted with special orders Volunteer Work: Telemarketer (Shriner’s Circus)/ Habitat for Humanity / Lowe’s Heroes / Relay For Life / CF Foundation

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