Victoria O'Connor

Nashua, NH

adz3j6@r.postjobfree.com

+1-603-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Recovery Case Manager

New Freedom Academy - Salem, NH

January 2023 to Present

Documenting introduction into treatment

Assisting clients with any needs during their time as a client Coordinate client care and aftercare plan

Evaluate progress

Client Services Representative

Balanced Healthcare Receivables - Nashua, NH

June 2021 to Present

Check client system for payments, handle bankruptcy accounts, e-mail and mail correspondence, payment adjustments, posting payments, itemized billing and answering phones. Scheduling Assistant

Quality Communications

March 2021 to Present

Maintain company records and maintenance records

● Independently coordinate solutions to complaints, delays and other problems

● Completed necessary paperwork in a timely manner

● Provide excellent customer service

● Update schedules daily

Behavioral Health Technician

The Process Recovery Center - Nashua, NH

Present

Transport clients to and from housing to the center, hospital, appointments etc, picking up medication, facilitating groups, group notes, logging UA’s, observing UA’s, supporting clients through time of need, making sure clients are held accountable and stay in group. Administrative Assistant

Starting Point - Manchester, NH

September 2022 to November 2022

Answering phones, phone screenings, intakes, setting up residents with funding Quality Assurance Inspector

Summit Packaging

February 2020 to March 2021

Maintained accurate inspection records

● Adhered to all safety and sanitation guidelines

● Adhered to all state, federal and industry inspection standards

● Inspected and tested raw materials

● Maintained tool maintenance, machinery and calibrations schedules

● Monitored proper recycling and disposal of unaccepted products Receptionist

Lolo's Garage, LLC

November 2015 to June 2020

Delegated jobs that came in

● Maintained cleanliness of office and bathroom

● Processed customer purchases accurately and efficiently

● Provided great customer service

● Updated and managed digital and physical office records

● Managed company social media accounts

● Maintained cleanliness of auto repair bays

Education

High School Diploma

Manchester School of Technology

Skills

• Proficient with

• Dimensional

• Customer

• Product grading Microsoft Word sampling service skills

• Excellent written

• Test products

• Strong

• Quality control and verbal problem-solving communication and analytical

• Assembly

• Sample

• Safety and inspection collection Spanish sanitation

• Quality Assurance

• Quality Inspection

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