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Customer Service Financial Accounting

Location:
Welkom, Free State, South Africa
Posted:
October 02, 2023

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Resume:

TSHOLOFELO PENNELOPE MORUKA

adz3j3@r.postjobfree.com 083-***-**** - 072-***-****

PERSONAL PROFILE

As a junior finance professional, I’m ready to serve, support, bring positivity and an intensive mind set to any team. I pride myself on taking ownership of challenging problems, maintaining lofty standards, and assisting my employer in achieving their commercial objectives. Ability to handle my work with good accuracy, desire, and passion for continuous professional development. I am confident that I can add value to your organization by always ensuring customers and clients receive the best service possible.

I possess N4-N6 Certificates and have completed my in-service training to obtain my Diploma in Financial Management. My educational subjects are Financial Accounting, Computerised Financial System, Cost & Management Accounting, Entrepreneurship & Business Management and Communication. I have gathered experience working with public and private industry and I believe that my value of work experience would add as advantage.

SKILLS

• Accounting principles, practice, and applications

• Recording accurate financial transactions

• Data gathering and analysis

• Computer literacy (Word, Excel, Outlook, and PowerPoint)

• Interest in learning new skills

• Customer service and relations

• Excellent written and verbal communication

• Detail orientated

• Analytical thinking and problem solving

• Accounting system (ITS)

EXPERIENCE

Central University of Technology

Assistant Creditors Officer 06/2023 – Current

• Receive invoices for payments

• Check the accuracy of the Invoices

• Match invoices with purchase orders

• Resolve any issues that arise in connection with the invoices

• Reconcile creditors statement

• Capture invoices on ITS for payment

• Compile payment batches

• Print payment advices

• Filing source documents

Ekurhuleni East TVET College

Finance In-service Trainee 01/2022 – 06/2023

Financial Accounting

• Receive and sort source documents for payments made and received

• Match invoices with purchase order

• Capturing payments or invoices onto accounting system

• Prepare a full creditors reconciliation per supplier between system and supplier statement

• File source documents

• Retrieve Bank statement and enter closing Bank balance into accounting system

• Verify all payments and receipts in the Bank statement with the ones reflected in the cash book

• Reconcile all items not cashed in the Bank Reconciliation

• Total the cashbook received and cashbook payments and post to the Bank account in the general ledger

• Clear any remaining amounts from the previous months reconciliation statement and carry forward any unresolved amounts to the current’s months reconciliation statement

• Present completed Bank reconciliation with Bank statement at the end of the month to Supervisor

• Assist in finding and submitting audit requests documents Asset Management

• Capturing assets on the asset register

• Barcode assets and ensure that barcodes are always on assets

• Identify and report on all lost and stolen assets

• Conduct physical verification of assets and identity assets for disposal

• Ensure keeping of records in relation to assets

• Reconciliation of mileage and petrol consumption for fleet vehicles

• Assisting in the preparation of an internal audit

• Order and receive stock

Procurement

• Record requisitions of goods from the initiator upon receipt

• Perform a verification of specification

• Send the requisition to finance department for budget

• Source quotations from suppliers through database

• Arrange and co-ordinate briefing sessions

• Submit the handover register to unit two

Cost and Management Accounting

• Calculate the total of rendering services

• Carry out a break-even analysis

• Calculate the service price by using a simple mark-up or the margin

• Assist in preparing budget for staff wellness

• Calculate standard cost per staff member

• Develop and monitor the allocated budget

• Maintain contract ledger with contract accounts

Computerised Financial Systems

• Use data obtained from financial statements to calculate and interpret rate of liquidity and profitability, percentages, stock turnover, debtor’s collection and payment period

• Draw, load and interpret budget on spreadsheet

• Compare budget figures with actual figures

• Transfer budget figures to a spreadsheet

• ADDITIONAL DUTIES:

Registration Assistant

Switchboard Operator

Assistant Financial Aid Officer

Malas (PTY) Ltd

Price Analyst Administrator 01/2020 – 09/2021

• Conduct research as per brand and tyre sizes

• Managing projects from concept to completion and meeting deadlines

• Work with complex data sets with brands, tyre sizes and pricing

• Forecasting company sales by gathering past financial statements and brand models

• Collaborate with sales, marketing, and advertising teams to develop strategies of sales

• Focus on industry trends, new arrivals and discontinued brands and tyre sizes

• Analysing competitor pricing and standards

• Set offers for price beats

• Present findings on a weekly basis

• Analysed quantitative reports

Roots Grill

Cashier/Shop Assistant 11/2018 – 01/2020

• Answer queries and handle customer complaints, send them to management where necessary

• Worked closely with shift manager to solve problems and handle customer concerns

• Greeted customers entering the store and responded promptly to customer needs

• Made product recommendations to increase sales

• Order, receive, process, and organize deliveries

• Deal with customer returns and refunds

• Provided excellent customer service which contributed to increased purchase of sales

• Tally cash drawer at beginning and end of each working day

• Put up signage relating to exclusive offers and discounts

• Learned duties for various positions and provided backup at key times

• Use POS system to process cash and card payments and issue receipts

• Register sales on cash register by scanning items and totalling customers purchases

• Conduct inventory counts and insured shelves are stocked

• Ensure the workspace remains clean

Intokozo Day Care Centre

Administrator 01/2014 – 12/2014

• Captured records into database

• Answered and transferred incoming calls, took messages, transmitted information, and documents to internal personnel

• Manage diary of the principal

• Engaged with parental interest to exchange best practice knowledge and stay abreast of latest developments

• Manage day-to-day activities

• Assist with completing of admission forms

• Sorting and filing documentation

• Compile receipts for school fees payment

• Typing letters and setting alert reminders

• Conduct research for trips before finalising dates and costs

• Welcoming and receiving learners and visitors

EDUCATION

Ekurhuleni East TVET College

Financial Management N4 - N6 2016

Lotus Gardens Secondary School

National Senior Certificate 2013

REFRENCE

Khulani Gumede

063-***-**** adz3j3@r.postjobfree.com

Mbali Mkhwanazi

082-***-**** adz3j3@r.postjobfree.com

Azwihangwisi Tshitema

076-***-**** adz3j3@r.postjobfree.com



Contact this candidate