Summary

I Portia Phumzile Mabapa applying for the

opportunity to gain industry experience, so I can

harness the skills that I have in my related field of study and outside my field of study. I am

looking to expand my knowledge and learn more

in different places and levels. I am looking for a challenging job with a rapidly growing

organization that can provide me with a range of

goals and job objectives within a contemporary

and economical business setting.

Education

Madibane High School

Grade 11 -

Subjects:

English

North Sotho

Biology

Geography

Mathematics

Physical science

Corner-stone HR Course

Call Centre Skills -

Subjects Passed:

PORTIA MABAPA

073-***-****/071

2148 112

phumzilemabapa@g

mail.com

5069 B Mtubatuba

Street

Zone 5

Diepkloof,Soweto

1864

Skills

•Able to work well under

pressure, prioritise

workload and work to

deadline.

•Pay attention to detail.

•Willing to work with a

team

•Reliable and punctual.

Inbound: Telephonic & Etiquette

Communication Skills

Interview Techniques

Inbound Call Management

Basic and Advance Customer Service

Outbound Sales Training

Cross Selling & Up Selling

Debt Selling

Negotiation & Assertiveness Skill

Questioning & Listening Skills

Computer Training Course

-

Introduction To Ms Windows

Microsoft Word

Outlook Express

Internet Explorer

Microsoft Excel

Microsoft Power Point

Experience

Extensive Vision

CCTV Operator & security -

•Duration: 3 months

•Reason for leaving: Contract Expired

•Contact number: 012-***-****

•Flexibility/Adaptability to

Change

Languages

English and North Sotho

Interest

Reading, Writing and

Traveling

Others

Identify Number:

820**********

Nationality: South African

Tax Number: 257*******

Gender: Female

Health Status: Excellent

References

Imbabala Investment

Steve

Human resource

011-***-****

Builders ware House Glen

eagles

Roselyn

Frontline manager

Ackerman’s

Ackerman’s

Shop assistance -

•Duties: Cashier, Administration, Merchandise&

Receiving

•Reason for Leaving: Contract Expired

•Contacts: 011-***-****

Hang ten Clothing Company

Sales Consultant -

•Duties: Merchandising, Cashier, Admin,

Receiving Stock

•Reason for Living : Shop closed

Builders Warehouse

Cashier -

•Contact: 086-***-****

Fardilaar Sullman

Assistance Manager

011-***-****

PREVIOUS EMPLOYEE

Name of company : Servest Cleaning Company

Occupation : Cleaner

Duration : 4 years

Name of manager : Marlin

Contact : 084*******

Reason for leaving : contract ended

PRESENT JOB

Name of company : Bidvest Prestige

Occupation : Cleaner

Duration : 2 years

Name of manager : Stompie

Contact : 063*******

Company Site : Adcock Ingram Critical Care Aeroton

Contact this candidate