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Customer Service, Corporate Fitness, Microsoft Office

Location:
Independence, MO
Posted:
October 02, 2023

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Resume:

BRADEN HENSON

adz3iq@r.postjobfree.com 816-***-**** Independence, MO 64056

OBJECTIVE

Enthusiastic professional seeking to provide efficient and productive support necessary to help operations run smoothly. Dedicated to helping others and have a positive can do attitude.

EXPERIENCE

01/2022 – Present

GENERAL LABOR, MIDWEST MATERIAL MANAGEMENT – INDEPENDENCE, MO

•Implementing operational policies and procedures

•Verified accurate quantities and quality of incoming deliveries

•Communicates with management regarding any issues, (inventory, products, and safety issues)

•Committed to follow all safety regulations according to OSHA and company standards

•Competently monitor all incoming and outgoing pallets, performing inventory control

01/2019 – 11/2021

HEALTH FITNESS SPECIALIST, CORPORATE FITNESS WORKS – KANSAS CITY, MO

•Prepared daily activities of the wellness center

•Enthusiastically created innovative group classes to produce maximized results

•Prepared Personal Exercise Programs in Excel spread sheet for members

•Entered data for monthly group class attendance

•Entered data into Excel spread sheet

•Prepared monthly wellness center programs for clients

•Held weekly Zoom meetings

•Daily emails

07/2018 – 11/2018

PERSONAL TRAINER, 24 HOUR FITNESS - MORENO VALLEY, CA

•Counselled clients on fitness and basic nutrition

•Prepared and maintained accurate bookkeeping of client files and payment information

•Motivated clients with original and personalized training based on individual needs

•Committed to provide outstanding customer service to members and guests in a professional and friendly manner

•Initiated professional training to motivate clients to their highest potential

•Prepared special accommodations for clients to obtain optimal results

06/2017 – 05/2018

PERSONAL TRAINER, CRUNCH FITNESS – MORENO VALLEY, CA

•Counselled clients on fitness and basic nutrition

•Prepared and maintained accurate bookkeeping of client files and payment information

•Motivated clients with original and personalized training based on individual needs

• Committed to provide outstanding customer service to members and guests in a professional and friendly manner

• Initiated professional training to motivate clients to their highest potential

•Prepared special accommodations for clients to obtain optimal results

05/2014 – 12/2016

PERSONAL TRAINER, NORTH KANSAS CITY HOSPITAL – NORTH KANSAS CITY, MO

• Worked directly with post physical therapy clientele

• Explained the use of exercise equipment to all participants, prioritizing safety at all times

• Filed personal training client’s information after each training sessions

• Provided personal training sales to increase personal training sessions

05/2015 – 08/2015

INTERNSHIP, BOONE HOSPITAL – COLUMBIA, MO

•Answered and managed incoming and outgoing calls while recording accurate messages

•Maintained a clean reception area, including lounge and associated areas

•Assisted post physical therapy/cardio rehab members in their workouts to rebuild or strengthen

Muscle that had been injured, or weakened due to surgery

•Provided professional customer service by greeting numerous visitors, members, and current employees

EDUCATION

BACHELORS OF SCIENCE: PARKS, RECREATION AND TOURISM, AUGUST 2015 UNIVERSITY OF MISSOURI-COLUMBIA – COLUMBIA, MO

NASM CPT: PERSONAL TRAINING, MAY 2012

WELLSPRINGS SCHOOL OF ALLIED HEALTH – KANSAS CITY, MO

Continuing Education in Corrective Exercise Specialist

Certificate of Continuing Education in Preventing Shoulder Injuries

Certificate of Continuing Education in Staying Injury Free

Certificate of Continuing Education in Strength Training-Youth

SKILLS

• Accurate and detailed • Team building

• Customer service-oriented • Health and wellness expert

• Appointment setting • Wellness coaching

• Professional phone etiquette • Personal Training Sales

ACCOMPLISHMENTS

• 100+ hours volunteer work

• A+ Program

• CPR, First Aid, and AED Certified

• Helped client lose 50 pounds and six in a half inches on her waist in six months

• Effective in helping senior clients regain balance and increase energy

COMPUTER SKILLS

• Microsoft Office

• PowerPoint

• Outlook

• Data Entry

• Excel



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