JOHN MCCONNELL

INTRO

Insightful management professional with more than 8 years of leadership experience including extensive technical background. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Highly adept in training, motivating and managing personnel. Skilled at developing and implementing policies and procedures. Disciplined and self-motivated, with exceptional communication skills.

EXPERIENCE

LEAD SERVICE TECHNICIAN - THE ICEE COMPANY — MIAMI, FL - 2015 - 2016

-New installs of ICEE Slush Machines, Coca-Cola Soda Fountains and Ice Makers.

-Worked on a large amount of Coca-Cola Projects and new installs around Central and South Florida.

-Team Lead for Coca-Cola Freestyle Projects.

-Certified Coca-Cola Freestyle service and installation technician.

-Managed vehicle inventory and route planning.

-Performed preventative maintenance and service calls on a weekly basis.

-Used forklift to load up equipment necessary for installs and system swaps.

SERVICE MANAGER - VERO WATER — MIAMI, FL - 2016 - 2017

-Managed Miami warehouse, completed new equipment installs, system removals, swap outs, service and regular Preventative maintenance as well as Water Filter Changes per required intervals.

-Refurbished and repaired units in house as well as in field on service calls.

-Ordered parts, managed inventory, managed inbound and outbound shipments and freight work orders.

-Utilized warehouse FedEx shipping center and processed thousands of deliveries around the country

-Delivered local merchandise orders and handled all Pre-install surveys.

-Used forklift to load equipment and merchandise to vehicles and around the warehouse.

DISTRICT MANAGER - ICE HOUSE AMERICA — MIAMI, FL - 2017 - 2021

-Management and upkeep of Ice Houses in South Florida Market ranging from Key West, FL to Central FL,

-HVAC, Electrical and PLC repairs during mechanical breakdowns.

-Oversee two POD Managers and a total of 32 locations in Fleet.

-Market Development for South Florida Region.

-Maintained Landlord relations, leasing and contract renewals of properties.

-Project management and business relations with General Contractor, Architectural Engineering Firm, Plumbing contractor and property management.

-Inventory control and parts ordering.

-Review and prepare contracts, lease agreements, permits, building plans and insurance documents. Ensured projects are executed according to approved timelines.

-Work with city building departments, power and water utilities companies to permit the connections for vending machines and project completion.

FIELD SERVICE TECHNICIAN - PEPSICO - MIAMI, FL — 2021 - 2023

-Troubleshoot and Diagnose electrical and refrigeration related issues.

-Service and repair of Pepsi Marketing equipment such as Vending machines, Coolers and Beverage equipment.

-Vehicle inventory management and upkeep.

-Preventative maintenance on route service calls.

EDUCATION

SOUTHWEST MIAMI SENIOR HIGH - MIAMI, FL — HIGH SCHOOL DIPLOMA 2010

ATI CAREER TRAINING CENTER - MIAMI, FL — HVAC/R CERTIFICATION -2012

SKILLS

-MANAGEMENT - CREATIVITY -INTERPERSONAL COMMUNICATION

- -CUSTOMER SERVICE -NEGOTIATION -EMOTIONAL INTELLIGENCE

-TRAINING -PROJECT MANAGEMENT - WRITING

-COMMUNICATION - ATTENTION TO DETAIL - MARKETING

-LEADERSHIP -ORGANIZATION - DECISION-MAKING

-PROBLEM SOLVING -TEAMWORK - COMPUTER LITERACY

6619 SW 113th Avenue, Miami, FL, 33173 305-***-**** adz3gr@r.postjobfree.com

6619 SW 113th Avenue, Miami, FL, 33173 305-***-**** adz3gr@r.postjobfree.com

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