ALMA MARTINEZ

adz3g8@r.postjobfree.com 623-***-**** Tolleson, Arizona 85353

Summary Certified Medical Assistant with experience in an integrated medical practice. Known for dedication to providing premium patient care. Conscientious Healthcare professional offering over 10 years of experience in fast-paced settings. Positive and upbeat with excellent communication skills. Experience Bilingual Medical Assistant 02/2019 - Current Terros Health Glendale, AZ

Called and faxed pharmacies to submit prescriptions and refills Obtained client medical history, including medication information, symptoms and allergies Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment

Directed patients to exam rooms, fielded questions and prepared for physician examinations Performed clerical duties, such as word processing, data entry, answering phones and filing Conducted monthly and quarterly inventory of supplies using facility cost reporting records Certified Medical Assistant 03/2018 - 02/2019

Partners In Recovery Glendale, AZ

Took appropriate vital signs (Height, Weight, Blood Pressure, Pulse Rate, and Temperature) and document this information timely and appropriately Assisted in calling in prescriptions (new and/ or refill) for patients per appropriate provider approval

Assisted the patient in scheduling appointment for BHMP, RN, and case management Assisted in the handling of request for Prior Authorizations from prescription coverage plans Certified Medical Assistant 07/2017 - 03/2018

Abrazo West Campus Goodyear, AZ

Maintain accurate records of patient care, condition, progress and concerns Provide pre- and post-operative care

Perform clerical duties, such as word processing, data entry, answering phones and filing Request prior authorizations for surgeries and procedures Schedule patient appointments for office visit or surgeries Bilingual Medical Assistant 01/2013 - 06/2017

Valle del Sol Avondale, AZ

Assisted a MD ensuring optimal patient care and smooth daily functioning of office Reported condition of client which may be indicative of change in the client's condition to the provider

Prepared clients for treatment by taking and recording vital signs, symptoms and other necessary measurements

Coordinated and managed client care including pre-certifications, referrals, authorizations, prescriptions and other medical treatments

Ensured all mental behavioral health needs are identified and addressed by managing to appropriate referrals and follow up as needed

Front/Back Medical Assistant 04/2010 - 12/2012

Abrazo Medical Group Phoenix, AZ

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Consistently praised for efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing, billing and bookkeeping) that allowed doctors to focus on the health concerns of their patients Performed injections and various diagnostic procedures and ancillary tests (e.g., EKGs, immunoassays, chemistry analysis, hematology, urinalysis) Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment Efforts ensured compliance with HIPAA, CLIA and OSHA regulations; improved patient care/satisfaction; and lowered monthly overhead

Education and

Training

Medical Assistant Certification

Brookline College Phoenix, AZ

High School Diploma 2008

Estrella High School Avondale, AZ

Activities and

Honors

Certified Medical Assistant

First Aid Certification

BCLS Certification

Skills Patient Scheduling

Phlebotomy

Customer service

Team Building

Data Entry

Medical office administration

Problem Resolution

First Aid/CPR