Ma. Theresa Sialonga

Block * Street ** Building *0

Al-Farwaniya Kuwait

Mobile: +965********

Email: mailto:adz3fx@r.postjobfree.com@gmail.com

Citizenship: Pilipino

B.D.O: Dec. 18, 1982

Age: 40 years Old

High: 5’1

Civil Status: Marriage

Visa: 18 Transferable

OBJECTIVE

Ethical highly motivated. Demonstrate excellent communication and interpersonal skills and ability to perform well in a multi-tasking environment. Maintain strong observation assessment and intervention skills essential to proving competent and quality patient care. Conscientious energetic team individual who is eager to learn.

QUALIFICATIONS

Outstanding Presentation and Communication Skills

Administrative support, Budget management and supervising staff

Maintain security and confidentiality of company information

Receive and distribute incoming mail or materials to appropriate offices and staff.

Details Oriented, Efficient and Organized with Experience as

Team Leader and Team Member

Extensive Sales Experience.

Extensive Customer Service Background

Computer Oriented

Quick Learning of New Software Application

Good in Communication Skills Both Oral and Written

Strong Customer Service Ethics

Provide training for new joiners

Good Work Ethic Always on Time with High Attendance Rates

Emphasize on Communication with Co Worker, Customer and Supervisor

WORKING EXPERIENCE

2019 JULY - PRESENT Receptionist / Hr. Admin Assistant / Doc Controller

Prime One Group Construction Company

Preparing the attendance book and visitor logbook

Checking and answering incoming emails

Greeting the Visitors with a nice smile

Receiving the Invoice from another Company

Calculate the petty cash and in code it

Giving the badge to Visitor

Print & Scan the Documents

Keeping Invoice & Documents

Fallow up Pending payments

Releasing the Cheque

2019 JANUARY - 2019 JUNE Receptionist / Secretary / Cashier

Al Hayat Medical Center

Follow Opening and Closing Procedure According to Office Guidelines.

Greeting the Patients with Polite, Prompt, Helpful Manners, and Provides any Necessary Instructions / Directions.

Inform Nurses Staff if the Patients Arrived.

Applies Billing Codes Accurately at Check Out.

Schedule Returns Appointment at Check Out.

Answer the Phone and Transfer to Appropriate Staff.

Maintains Clean and Orderly Waiting Area Including Reading Materials.

Attend Staff Meetings as Required.

Other Duties as Assigned.

2015 OCTOBER - 2018 DECEMBER Sales Representative / Cashier

Al Homaizi Limited Ikea Kuwait

Able to Help Customer to Find What They Needs.

Able to Maintain High Standards of Display and Visual Merchandising to Ensure the Store is Well Present.

Handling Customer Complaints in a Calm Manner.

Able and Ready to Work Individually within a Team Environment.

Managing Cash and Payment Systems in Accordance with the Company Procedure and Policies.

2011 DECEMBER - 2015 SEPTEMBER Cashier / Waitress

Kuwait Food Company Americana

T. G. I. Fridays Bar and Restaurant

Greet the Customer and Escort them to the Table.

Make Sure they are Comfortable.

Introduced the Name of the Waitress.

Giving the Menu and Offer a Beverages.

Served Hot Food Hot and Cold Food Cold.

Checking what Customer Needs.

Suggest and Give Dessert Menu or Hot Beverages.

Present the Bills and Count the Payment.

Giving Warm Thank you and invite to Coming Back again.

2006 MARCH - 2005 JANUARY Office Secretary

Gerry Jr. Food Trading Corp. Philippines

Preparing and Organized Paperwork and Materials as Needed for Meetings Conference and expenses Report.

Maintain Office Scheduling and Calendar Event.

Set up And Handle Incoming Mails and Filling Systems.

Managed Office Equipment and Office Space.

Performed Various Office Task as Needed and Assigned.

Collect and Coordinated the Flow of Internal and External.

Improved Invoice Payment Time 90% By Tracking.

2002 APRIL - 2005 JULY Office Secretary

American Boulevard Outfitters Company Philippines

Great visitors and Provide Information Request.

Take Incoming Telephone Calls and Make Appointment.

Schedule Visitors and Client as Instructed.

Managed Incoming and Outgoing Emails.

Performed Light Bookkeeping Tasks.

Create and Maintain Spreadsheets and Handbooks.

EXTRA CURRICULAR ACTIVITIES

Attended Coach Seminar to Enhance leadership Qualities.

Awarded Employee of the Month (July 2012)

Awarded Highest Sales During Eid for Executive Three Months.

Won Employee of the Year for Outstanding Performance.

EDUCATIONAL BACKGROUND

2019 – ICSA Kuwait

Computer Secretary

2000 – BS in Hotel and Restaurant Management

NCBA Manila

1995 – Ernesto Rodon High School

SKILLS

Customer Relations and Communication

Scheduling and Calendar Management

MS Office (Words, Excel, Power point)

Time Management

Details Oriented and Accuracy

Motivated and Self Starter

Willing to Learn

Spreadsheets and Data Entry

Bookkeeping

Records Management

Payroll Administration

I further Certify that I have acquainted of company policies and regulation regarding employment, and I expressly agree to abide by theme. I further agree to undergo a probationary employment period prescribe by law prior to being appointed for permanent of the Company.

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