JANIS C LOYD

**** * ****** ***** **** 719-***-****

Colorado Springs, CO 80909 Cell 719-***-****

Email: adz3fu@r.postjobfree.com

SUMMARY

Customer Service work has been my main focus of work. I have worked as a secretary/clerical, which gave me skills in typing, various computer software, filing, handling multi-line phones, money transactions and lots of customer contact. I enjoy greeting and serving Customers, plus solving problems with poise and a positive attitude. WORK EXPERIENCE

Walmart Supercenter July31, 2018 – August 29, 2023 3201 E Platte

• Cashier Full Time and now Part Time

• Assisting Customers in locating merchandise

• Process cash, credit cards, EBT, WIC through POS accurately

• Assist in returning various product to proper place on the floor The Home Depot - Cashier May 16, 2011 – April 30, 2018 5660 E Woodmen

Colorado Springs, CO

• Cashier – Part Time

• Includes helping customers find merchandise and handling cash or credit card

• Handle Returns/Special Services back up desk

• Excellent customer service skills with awards for service and friendliness. Emeritus’ Assisted Living Facility

The Court @ Colorado Springs – Concierge Dec 31, 2009 – Jan 4, 2011

• Answer all incoming calls and various office duties for 4 Directors

• Help with Activities when needed

• Support and Interaction with residents and families Acted as liaison between families and Administration

• Assisted in inquiry procedures and skills, tour effectiveness and customer satisfaction

JC Penney’s Sales Associate May 24, 2009 – Jan 19, 2011 680 Citadel E

Colorado Springs, CO’

• Greet all customers and assist them in selecting Children’s Clothing

• Team worker with fitting rooms and clothing selection kept neat and folded. Mary Kay Beauty Consultant August-2008-Present

Independent Owner

• Small business owner in sales of Women’s & Men’s cosmetics International Bible Society–STL Ministries February 2004-

• Answered and directed, when necessary, all incoming phone calls.

• Taking orders for customers all over the USA as well as International

• Taking payments on phone by Credit Card, verification as well

• Making sure customer had product prevalent to their ministry

• Error report less than 2 per month

• Rotating schedule in the Bookstore, making sales in POS System, cash sales

• Processing daily Internet orders. Checking for errors, and processing Best Service Glass, Colorado Springs May 2001 – June 2003

• Scheduling of all appointments with residential and commercial businesses

• Answered all phone lines, giving quotes by phone

• Filing, Typing, Computer billing and various office duties EDUCATION

Yuba City High School. Graduated 1975

REFERENCES

Pastor David Tomme Wendy Snook

First Southern Baptist Church 2114 Circle Dr

1409 Palmer Park Colorado Springs, CO 80909

Colorado Springs, CO 80909 719-***-****

719-***-****

Janice Carroll

CPA/Owner

Professional Tax Accounting

228 Auburn, Suite 1

Colorado Springs, CO 80909

719-***-****

First Southern Baptist Church Volunteer Pianist January 1999 – Present

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