PROFESSIONAL

SUMMARY

SKILLS

EXPERIENCE

RN ROBERT W NZIBU

Salt Lake City, UT 84104 385-***-**** adz3e1@r.postjobfree.com HIGHLIGHT S OF QUALIFICAT IONS

Compassionate CNA with background supporting direct patient care. Friendly and upbeat professional proficient in medical terminology and MAR system updates. Diverse CNA helps patients with daily activities and protects and promotes patient rights. Certificates on Alzheimer's

and Dementia.

• Certificates on Abuse and

Neglect.

• Proficient in MAR for

medication inventory.

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June 2022 - Current

CNA

Home Instead West Jordan, UT

• Improved patient quality of life by assisting with daily living activities. Handled non-medical patient care activities, including laundry, food preparation, and room cleaning.

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Helped patients with limited mental and physical capacity handle daily living tasks such as feeding and grooming.

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• Assisted patients and families with meals or changing bed linens. March 2021 - June 2022

CNA / MediTech

Ashford Memory Care Drapper, UT

• Transferred patients between beds, wheelchairs and other locations.

• Contributed excellent care for residents with positive attitude.

• Assisted with activities of daily living to improve patient quality of life.

• Reported changes in patient's condition to Charge Nurse. November 2019 - March 2021

CNA / MediTech

Spring Water Assisted Living Centerville, UT

• Transferred patients between beds, wheelchairs and other locations.

• Contributed excellent care for residents with positive attitude.

• Assisted with activities of daily living to improve patient quality of life.

• Provided transportation to doctor's appointments, beauty shops and shopping. May 2017 - October 2020

Customer Service / Technical Support

Century Link Ogden, UT

• Troubleshoot Computer and Home phone problems

EDUCATION

• Add and remove features and services to Customer accounts

• Process payments, give credits and explain billing errors. June 2016 - May 2017

CNA

Park Lane Assisted Living Salt Lake City, UT

• Improved patient quality of life by assisting with daily living activities.

• Protected patients by monitoring conditions and promptly reporting problems to RNs.

• Kept patients clean, dry, and properly cared for under direction of registered nurses.

• Assisted patients and families with meals or changing bed linens. November 2011 - April 2015

U.S Bank Salt Lake City, UT

• Bank T eller / T echnical Support

• Enter customer transactions and produce computer-generated receipts Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions

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• Reset debit card pin numbers and test them at ATM machines in real time. May 2002 - August 2007

Desktop Support

Teleperformance USA Salt Lake City, UT

• Technician

• Configure security settings or access permissions for groups or individuals

• Troubleshoot internet connectivity for all modems; Dial-up, DSL and Cable

• Identify the causes of networking problems, using diagnostic testing software

• Troubleshoot and update browser security certificates. February 2001 - March 2002

Equifax / Certagy Salt Lake City, UT

• Quality Control

• Helped convenient stores process large payments on credit cards

• Diagnose and troubleshoot cash register problems

• Assisted store clerks cancel voided payment transactions

• Ensure quality control and enforce FIDCA regulations. April 2017 Medical Assistant - Computer Science

American Public University

June 2002 Medical Assistant - Health Science

LDS Business College, Salt Lake City

LANGUAGE

Fluent

English

Conversational

Swahili

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