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Customer Service Sales Representative

Location:
Van Nuys, CA
Posted:
October 02, 2023

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Resume:

Samira Moshtaghi

Curriculum Vitae

Samira Moshtaghi

Address: ***** ******* ****, *** ***, Encino, CA 91316 E-mail: adz3dk@r.postjobfree.com

Gender: Female

Cell phone: +1-310-***-****

Objective

Highly motivated and results-driven Medical Sales Representative with a proven track record of exceeding sales targets and building strong relationships with healthcare professionals. Seeking a challenging role where I can utilize my exceptional communication and interpersonal skills to promote and sell innovative medical products, while providing superior customer service and contributing to the growth and success of the organization.

Education

2011-2013 M.Sc. in Animal Biosystematics, Faculty of Science, Ferdowsi University of Mashhad, Mashhad, Iran

Thesis Title: The study of complex species, Allactaga elater (Rodentia; Dipodidae) in northeastern Iran using (Cytb and CoI) genes and morphometric approaches. 2005-2010 B.Sc. in Animal Biology, Faculty of Science, Ferdowsi University of Mashhad, Mashhad, Iran.

Professional Experience

2014- 2022 Senior Medical Representative at Cobel Darou (Dr. Abidi) Company

(Mashhad - Iran)

Qualified Medical Sales Representative who has been in the Pharmaceutical industry for more than 8 years and has proven sales and medical experience. Exceptional relationship building skills allow me to develop rapport with health care professionals. Passionate about the science behind the products and strongly believe in establishing scientific partnership with physicians to win for the patients, customers and company.

Samira Moshtaghi

2023 Cashier, Kabob Village

(Los Angeles - Woodland Hills, CA 91367 - Unites States)

- Handled cash transactions efficiently and accurately, providing excellent customer service.

- Operated the cash register, processed payments, and provided change to customers.

- Maintained a clean and organized checkout area, ensuring a pleasant dining experience.

- Assisted with taking phone orders and ensuring accuracy in order preparation.

- Collaborated with the kitchen staff to ensure timely and accurate delivery of orders.

- Resolved customer inquiries and concerns in a professional and friendly manner. Responsibilities and Achievements:

- Develop and implement strategic sales plans to achieve sales targets and increase market share.

- Identify and prospect new business opportunities through cold calling, networking, and referrals.

- Build and maintain strong relationships with healthcare professionals, including doctors, nurses, and pharmacists, to promote and sell medical products.

- Conduct product demonstrations and training sessions to educate healthcare professionals on the benefits and features of medical products.

- Collaborate with internal teams to provide customer feedback, market trends, and competitor insights to inform product development and marketing strategies.

- Attend medical conferences, trade shows, and seminars to expand product knowledge and stay up-to-date with industry advancements.

- Prepare and deliver persuasive sales presentations to key decision-makers, highlighting the value and benefits of medical products.

- Negotiate contracts and pricing agreements with clients to ensure customer satisfaction and maximize sales opportunities.

- Provide ongoing support and assistance to clients, including product troubleshooting, order processing, and customer service.

Skills:

Samira Moshtaghi

- Strong knowledge of medical terminology, healthcare industry trends, and regulatory guidelines.

- Excellent communication and interpersonal skills and maintain relationships to build with healthcare professionals.

- Proven ability to meet and exceed sales targets, with a track record of consistently achieving sales goals.

- Exceptional presentation skills to effectively communicate product information and benefits to clients.

- Strong negotiation and closing skills to secure sales deals and contracts.

- Ability to work independently and as part of a team, with a high level of self- motivation and initiative.

- Proficient in utilizing CRM software and other sales tools to manage leads, track sales activities, and generate reports.

Language Skills: Persian (Native in all four skills) English (Academic IELTS Overall Bandscore 7)

Certifications

Successful Business Presentation Training - February 2016 Pharmacovigilance Training - May 2016

Basic Selling Skills Training - March 2016

CPSP - Certified Professional Sales Person (Abidi Performance Awards 2018) Certified Med Rep 3, Cobel Darou - January 2019

References:

1. Nima Brardjanian

Chief Executive Officer (CEO)

Email: adz3dk@r.postjobfree.com

2. Roshanak Roshanfekr

Medical Manager at Cobel Darou

Consumer Healthcare (CHC Franchise)

Phone: +989*********

Email: adz3dk@r.postjobfree.com

3. Bita Varasteh

Samira Moshtaghi

District Sales Manager at Cobel Darou

Consumer Healthcare (CHC Franchise)

Phone: +989*********

Email: adz3dk@r.postjobfree.com

4. Mona Safarchi

Recruitment Senior Specialist at Cobel Darou

Human Resource (HR)

Email: adz3dk@r.postjobfree.com

https://www.linkedin.com/in/samira-moshtaghi-b3945925b/ https://scholar.google.com/citations?user=JF1cO0QAAAAJ&hl=en https://www.linkedin.com/company/cobel-darou/about/ https://en.wikipedia.org/wiki/Cobel_Darou

http://www.cobeldarou.com

References:

https://www.linkedin.com/company/cobel-darou/about/ https://en.wikipedia.org/wiki/Cobel_Darou

http://www.cobeldarou.com



Contact this candidate