Customer Service Sales Representative
Resume:
Enthusiastic with good grasp of financial, customer service and administrative requirements. Friendly and motivated team player with professional demeanor and superior attention to detail. Summary
Secretarial Assistant
National Intelligence Bureau Sunyani, Ghana October 2021 - Current Insurance Sales Agent
Metropolitan Life Insurance Accra, Ghana August 2021 - September 2021 Receptionist
Ghana Broadcasting Cooperation Accra, Ghana August 2020 - July 2021 Direct Sales Representative
Kasapreko Company Limited Accra, Ghana July 2017 - September 2017 Experience
Wrote and presented briefings and reports based on intelligence findings. Quality assured all intelligence reporting and assessment outputs prior to dissemination. Administered various intelligence programmes and enforced compliance with all programme policies and procedures.
Carried out surveillance of suspect individuals or groups to gather evidence. Coordinated with other agencies to apprehend criminals or prevent attacks. Collected information from various communications and analysed it for meaningful information. Processed client paperwork to calculate premiums and enrol in insurance plans. Maintained extensive knowledge of insurance products to provide detailed specifications to customers. Responded quickly to client requests with excellent systems knowledge. Provided structured reviews on policies using research tools to compare with other providers. Welcomed guests and clients in friendly, positive manner. Helped to enforce policies and procedures, proactively addressing issues with management. Booked conference rooms and meeting spaces, coordinating supplies and catering for company events. Monitored and reconciled department expenditures for month-end expense reports. Used exceptional organisational and time management skills to coordinate sales processing and product delivery. Priscilla Sintim
Mensah
adz38t@r.postjobfree.com
Receptionist (Intern)
Bahmed Travel and Tour Osu, Accra July 2016 - September 2016 Promotion and Sales of Kasapreko products ; Kasapreko Strawberry & Carnival Created sales and revenue-generating opportunities in new markets to improve profit margins. Maintained productive relationships with existing customers through exceptional follow-up after sales. Met sales targets through proactive promotion and excellent customer service. Helped clients select perfect holiday based on needs, budget and specifications. Preparing of travel documents of clients.
Captured and processed client information, entering data into online systems for wider company use. Answered and directed incoming calls to relevant staff members using multi-line telephone system. Filed and maintained invoices, customer records and other paperwork to facilitate ease of retrieval. Skills
Time Management
Microsoft Office proficiency
Human Relations
Database entry
Bachelor of Arts: Philosophy & Political Science
University of Ghana Accra Legon 2020
West African Senior School Certificate Examination: General Arts Pentecost Senior High School Koforidua Ghana 2015 Basic Education Certificate Examination: General Courses Achimota Basic School Achimota Accra 2012
Education
Hobbies
Reading
Writing
Drawing
Singing
Dancing
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