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Administrative Assistant Customer Service

Location:
Dillon, SC
Posted:
October 03, 2023

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Resume:

SHAMIKA MCINNIS

Address *** ***** ****** #*** ****, SC 29525

Contact 843-***-**** adz38h@r.postjobfree.com

PROFESSIONAL PROFILE

Well-rounded professional able to serve as initial and ongoing point of contact to deliver high quality customer service. Communicate effectively to build and maintain positive relationships. Act in a highly professional manner and demonstrate commitment to the mission and values of the company.

Well-organized, able to manage time and priorities in multi-task environments.

Able to prioritize workload and perform in fast-paced, high demand environments.

Work well in team-based environments with emphasis on quality, performance, and accountability.

Communication Platforms – Zoom and Skype.

Microsoft Office Applications – Word, Excel, Outlook, and PowerPoint Type 25 WPM.

KEY QUALIFICATIONS

Medical Administrative Assistant Medical Terminology Medical Transcription Patient Processing

Patient Registration Medical Records Management Check In Check Out Data Entry Release of Information

HIPAA Compliance Medical Laws & Ethics CMS1500 Claim Form Billing Cycle Claims Appeal Process

Medical Billing Knowledge Third Party Billing Medicare Medicaid HMO PPO

Basic Coding Skills for ICD-10 & CPT Insurance Verification Anatomy & Physiology

EDUCATION

Ultimate Medical Academy Associate of Science Degree / Health Sciences – Medical Administrative Assistant, 2023

Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate

Program content develops skills necessary to perform medical office reception, scheduling, medical administrative procedures, billing clerk, patient service representative, and medical records clerk duties. Coursework equips students with knowledge of medical transcription, patient file and record maintenance, basic billing and coding procedures, ethics, customer service, and HIPAA compliance regulations.

PROFESSIONAL EXPERIENCE

Perdue Farms – Clio, SC 07/2021 – Present

Plant Production / Line Worker

Operate machinery in a safe and efficient manner and in accordance with company procedures.

Inspect finished products for quality and adherence to specifications.

Meet production goals and deadlines to maintain schedule and communicate effectively with team members.

Observe and maintain compliance with PPE requirements.



Contact this candidate